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March 2024 by Mike Garry
My route is 26. Last night I ahoy my mail at 6:30pm . I believe I am the last person in Middletown to get mail.
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December 2023 by Maria Cardone
I had to ship a package overseas and was charged $114.85 for shipping. I filled out the paperwork and paid the shipping fee. I thought everything was fine. Two weeks later I get the package back. Written on the package is that I used the word toy instead of teddy bear and that was why it was returned. A play on words. I know that they scanned the package and saw just that. I went back to the post office and they wanted to charge me again for shipping even though the package never left N.J. I have no problem paying them for the state shipping but my package never left the state. I contacted customer service got canned answers and they wanted to pass the buck as being a customs issue not their problem. I have the whole conversation screen shot. I got prepackaged answers. Yes it is a post office issue because I paid the USPS not customs.. if there was an issue with the word toy they should of brought it to my attention to clarify before I paid. I believe the USPS owes me money since the package never left the state. I am not really appreciative of your not my problem attitude.. it is 100% your problem. Shipper beware of USPS scamming.
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December 2023 by Danochka Diakiv
Heral is worth coworkers ever!!!Very rude, disrespectful and unprofessional behaviour, please management pay attention to her!
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August 2023 by Noemi Delgado Cruz
Perfect place to send items abroad...fast and safe.
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August 2023 by Joseph de Souza
Biggest bureaucrats you'll ever come across short of MVC. Sit in line and watch them kick back packages and refuse to help customers while arguing with them. You'll better off at a smaller satellite office than here where they are polite and helpful.
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August 2023 by Jenn
Cherry is very rude and unprofessional. Refers to her co workers as the asian one or the ”opening her arms” one. Gets her co workers from the back to scold in front of everyone with a line building up for being helpful in previous transactions. Cherry smile, it makes a big difference. You are in an environment where a smile is beautiful.
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July 2023 by Leonard Trugman
Always get good service at the post office,Sometimes there is a long line, but they move quickly.
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June 2023 by Mariz Garas
I was treated inhumanely.The level of humiliation of how I was treated got the cops involved. I was yelled, cursed at, and kicked out of the premises by the whole team all because I was using my phone while waiting for my transaction to be done. I never thought people that have this much disrespect even exist. I was laughed at from the people in line because of the things that were said to me. They went on with disrespecting me.I will fight for my dignity rights. What happened was NOT okay and I will take proper steps to make sure this doesn’t happen to anyone else.I tried to settle with the manager (I won’t mention the name) but he shut the door in my face saying, I won’t speak with “you” rather than hearing me out.
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June 2023 by Durga Usagi
Been using this office for over 20years now. BEST USPS IN THE AREA!!!! love EVERYONE HERE. ???
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May 2023 by Alec Jacobson
Got an email saying my package was here. Guy at the counter told me my package wasn't there despite failing to inquire any information about the package itself.Had to press the subject of the email saying my package was here all whilst this man was trying to shoo me along and tell me it wasn't there.He finally took my tracking number and the package was right behind the door behind the counter."Good thing you came here for your package"?? Good thing the email told me it was there despite you telling me I was wrong.At least I got my package!!Thanks a lot dude, hope you don't treat everyone like that!!
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February 2022 by Julie Pecache
Thank you Gerry for making my experience at this post office location always unforgettable twice. You are very helpful and always help me out. God bless you!
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August 2021 by Mindy KL
Helpful & efficient staff, esp the lady at the counter!
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July 2021 by Ashanty Stewart
Love this particular office! I had an appointment today for my passport and Hatel was extremely friendly and patient with me. The process was quick and painless. Richard, was entertaining to say the least and very sweet. I have never had a negative experience here.
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April 2021 by Mohammad Avais Khan
Had to get passports. Went to Hazlet post office before this. Terrible experience. Middletown post office is one of the best I’ve been to. Everything was fast, professional, and easy. Thanks for the easy experience! And the passport photo guy is hilarious.
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March 2021 by Mindy Kim-Liu
Helpful & efficient staff, esp the lady at the counter!
