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“I am very happy with UHaul at Middletown, I was very glad that Katrell helped me a lot, she is very professional and kindhearted person. Thank you for your professionalism and help!
- Nurbek”
“Literally just left U-Haul of Middletown not even 5 mins ago and had to pull over to write this review because I had the BEST experience. To begin with I was nervous because of reviews I read online of people making hitch installation appointments and then when they go, the parts are not ready, so then they have to make a completely new reservation. HOWEVER this was not my experience one bit. My husband spoke with Cody who made the reservation for us and understood or hesitations based on the reviews that we read. However he did make us feel super comfortable and even had the manager acknowledge that this would not be our experience. Fast forward to today, I walked in and was greeted by Mike, the manager, and he was so kind and immediately got my car in the garage to start the installation. I was anticipating waiting two hours but I actually was in and out in an hour. Brian was also super helpful, while I waited I asked a few questions about their cargo trailers and he went above and beyond showing me sizes outside, helping me look for a cargo trailer ASAP, and was super patient! Brian was knowledgeable and also so kind. Brian was like that with every customer who walked in. He acknowledged their entry and immediately let them know he'd be right with them. Brian outlined everything super clearly for me - from trailer sizes, to coming outside to show me how to put the trailer on just in case, he gave me brochures and sent a video for how to install. I appreciated that so much. He was exceptional! I would 100% be back despite the HOUR trip it took me to get there, it was soooo worth it! THANK YOU Mike, Brian and Cody!”
Truck Rentals
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Truck Rentals
“I have been a customer of Bobby’s for over 10 years and have been driving for almost 40 years. Bobby is the most reliable and honest mechanic that I have encountered throughout my life. The customer service is consistently excellent.”