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November 2023 by sir ellrof
I had a problem with a disturbing noise in my Honda Odyssey when accelerating. I made plans to go to Florida that same week. He took the time the next day and fixed the problem. He wanted 20usd for it ...3 months later I asked for a diagnostic of the wheel air pressure light. He diagnosed exactly which sensors were defective, prepared an estimate and did not want any money for it.An honest man.
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October 2023 by Joseph Conrad
Great place
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October 2023 by Bruno Araujo
Avoid this shop. To fix one thing, they ended up damaging and breaking other things.I brought the car in to replace 4 brake rotors and pads, and that went well, then an oil change, but all following repairs went from bad to worse.Next was for a problem with some suspension issue causing a clunk that you can feel through the steering wheel. Li first was telling me that he wasn’t sure what it was, but that maybe I needed to replace the struts because of a scratch they had. That didn’t make sense, so we talked about what else it might be, and he ended up replacing another suspension component which didn’t solve the problem. My current mechanic diagnosed that this was caused by broken strut bar links.The last time I went there was to replace a rear driver side door lock actuator that was not unlocking. I’d ordered the part and tried to replace myself, but the screws were seized and wouldn’t come out. I dropped the car off and later heard from Li that the part wouldn’t fit because it was for the wrong door. He said he needed to order the original part from Honda. I wasted the time and money to Uber back and forth, but I’m.A couple of days later I dropped the car off for this job and when I picked it up I realized that they had dented and scratched my door pretty badly to try to get the screws out, instead of just drilling them out. When I got home I also noticed that the passenger side door was also badly damaged in the same way.I then realized why the first part probably hadn’t fit. They had been working on the wrong door. And now the passenger side door wasn’t closing properly from the mounts being bent out of shape from all the aggressive hammering they were doing to try to loosen the screws (instead of just drilling them out) for a part they didn’t even need to touch.To his credit, Li said he’d try to fix the door they’d broken, but insisted that he didn’t know what had happened, even though that door hadn’t had any issues. Then also tried to imply that it was maybe my fault because I maybe told them the wrong door, even though only one door had a lock actuator that was broken. Now I have a car with dents and scratches on both rear doors, and despite their effort to repair the door with a salvaged part, it still doesn’t close right.I tried to give them the benefit of the doubt, since I’d had some positive experiences at first, but I couldn’t go back after this.
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July 2023 by Dy Nguyen
Best place for any car services even they are the certified for Honda and Toyota. The price is reasonable but the workers there are car experts and honest people. I have my Honda and Toyota car services in this garage and quite happy with all the works that had been done there.
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April 2023 by Anthony “Tony” Whiteman
We have been going to Luu for over 20 years for our Japanese made cars. I would not use anyone else unless we needed to bring it to the dealer for a reason (leased new car). We trust Luu very much and have never had any issues with him. His rates are fair too. Like someone said in another review it is very hard to find an honest mechanic these days. I believe Luu's son is now part of the business. Very nice guy.Services: General repairs & maintenance
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February 2023 by William Royster
Lu and his son Li. are honest hard working affordable mechanics. I take my wifes and my care there and never worry about being bull $hitter.Services: A/C installation & repair
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October 2022 by Anil Sarma
Awesome place does good reliable work
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October 2022 by Louis T
With Luu for over 20 years, can be trusted on its maintenance and repair services
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July 2022 by E Valdez
Luu and his son Lin is super helpful. Pleasant and easy to speak to, a good old neighborhood mechanic you can go to for your car’s needs.
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May 2022 by weitinglouis Louis
With Luu for over 20 years, can be trusted on its maintenance and repair services
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February 2022 by Paul Bernardo
very honest shop, went to them once because my alternator got kicked out of place, towed it over and they fixed it within hours: even as a local shop i find them very reliable: they are now my mechanics for life :)
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July 2021 by Andreas Carollo
I ordered an aftermarket exhaust and cold air intake for my 2018 civic hatch sport but I didn’t have the tools to install them myself. Luu took me in on a short notice and worked very efficiently to get me my car back on the same day. Everything looks to be installed correctly and the car sounds amazing now. Fair rates too. Would definitely recommend!
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June 2021 by Matthew Ciabattari
One of the best autobody and mechanics around. Really do top quality work for the best price and have the customer in mind first.
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February 2021 by DaveA235
I read the other reviews and based on that I brought my Accord to Luu to get repaired. Unfortunately I didn't have the same experience others had. Was charged $260.00 for a part and $180.00 labor that didn't solve the problem. He said that he needed the car another day to diagnose. Well that turned into 2 days and still didn't look at it. I told him I needed it back and took it to the dealer. They had it diagnosed within an hour and additionally told me that the part Luu replaced wasn't installed correctly and leaking oil. He installed the top part of the valve but not the base, just reused old base which is a no no according to Honda. Just installing top part takes 1/2 hour at most for a novice, I get charged $180.00. Dealer had to replace it again with the supplied base. Others have said they have been going to him for many years and it's been great. We'll I hope you continue to receive great service from him, but as for myself, I will not be a returning customer.
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November 2020 by Drew V
Over priced