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November 2023 by Gabriel Pompeo
Recently had a problem with my car's coolant. Brought it in without an appointment. The guys took the car, diagnosed and fixed the problem all in the same day.
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November 2023 by Hipolito Vazquez
Because of past experiences, I am not always trusting of mechanics. I received a coupon for H1 and I can honestly say immediately earned my trust and loyalty. Where I thought there were issues, they found repairs and at times guided me away from making expensive unnecessary repairs. I’ve had my car towed in overnight and before I can call them up the next morning, they’ve already troubleshot and at times made repair the same day. I take all 4 of my family vehicles to them. Fair price and great service. They’ve earned my loyalty!Services: Tires
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November 2023 by Melissa Persaud (Melly)
The name speaks for itself. My first time going here and I must say, I’m definitely recommending it to my friends and family. The staffs are very friendly, services are great, and they really get down to work.
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October 2023 by Amy Thornton
A huge thank you to the staff at Honest-1 Auto Care in Middlesex for their quick response when I called regarding my car battery needed to be replaced. After I dropped the car off, they called to inform me of the estimate and time it would take. Once agreed, they got the job done promptly. I would recommend them to anyone needing car repairs. The prices are reasonable as well.Service: Auto battery replacement
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October 2023 by Felix Phang Chang
Take my Suv for check of a noise and burn rubber smelling.Diagnosis was a hole in a pipe of the power steering pump that was replace at a DealerThey were really helpful giving me advice how to handle the situation.I really appreciate how the handle the situationAnd help with the process.Really very HONEST.Service: Steering & suspension repair
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October 2023 by moo foo
First impressions are everything to a customer and especially to a subject of automotive science ?. Long story short, the guys at Honest-1 live up to all of the google review accolades they have earned and then some!! I was given the utmost respect, no run around and above all no dodgy repair tactics. They could have easily have said I need an O2 sensor, a evap canister + whatever else. From my perspective and zero knowledge of cars, I would have had no recourse but to oblige. But their transparency and do right by the customer attitude shined through, they provided me with what was found and said our tests look good so well reset the light. If you see it again, we’ll know the potential part that should be replaced. BOOM, that’s how you treat customers!!! I have 2 more cars that will be visiting them soon. They have made getting that check engine light one less stressful thing to worry about!! Thank you for everything, you have a customer for life!—Pankaj from Piscataway
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August 2023 by Krystalle Trumbetti
Honest 1 is the only place I trust with my vehicle! I love the staff there and their transparency when it comes to any issues you may have with your vehicle. Big thanks to Gary and his team at Honest 1!Services: Air & cabin filter replacement
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August 2023 by ken depew
Nothing but class A service!!!!Service Managers Mike & Ralph provid professional advice and help.Service Technicians very experienced and my personal experience I have used Rick for years!!
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August 2023 by C L.
skid plate fell off after oil change then they fixed it for free. wish they told me it was unstable and i might need to check it out.the positive is the prices are reasonable and some of the employees are friendly
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July 2023 by J J
Went by friends referral and they're so clean and organized.I love their waiting area too... They provide a lot of complimentary snacks that other auto shops don't normally pay attention to keeping their customers so comfortable
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June 2023 by Amy W.
We took our car here after a family member recommended we get a second estimate for a very expensive repair on our car. The first place we took it quoted an amount that I felt was excessive. When we took the car to Honest Auto, they fit us in for a free estimate the next day. They quoted a price that I felt was much more reasonable ($1k less) and also found some additional maintenance work that they recommended we do. The original shop told us it would take over a week to get the part in, Honest Auto had the part and had all repairs completed in less than 24 hours. I’m so happy we took our car here, it runs great now and we will be using them for all future work!
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May 2023 by Jen H.
I usually deal with Mike who is always friendly, professional and attentive. He is always willing to take a look at my car even if I just show up with a question. Ralph did my work this time around, he was very thorough and completed the work same day. Prices are fairly reasonable also.Services: Air & cabin filter replacement
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May 2023 by Christopher Brescia
Consistently I go to this location due to the top tier service as well as the honesty. My cars engine seized due to low engine oil. They went above and beyond to assist me and found that a recall was on the engine. Because of this I got a brand new engine for free from Hyundai. I get my basic oil changes and every time I go they show me everything that is wrong if that is the case. I don't feel I'm being upsold ridiculously. I feel it's fair priced and a good crew.
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May 2023 by Justus Battista
Very trustworthy business. The mechanics on staff are seasoned mechanics with many years experience. Honest 1 has way better prices and services than the dealers and they are a local business who take pride in the community which they serve.Service: Auto maintenance
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May 2023 by J Salgado
My go to spot for all my car maintenance needs. They are as the business states - Honest.Gary pointed out a flaw in my suv that should be covered under warranty and to take it to the dealer.It was confirmed and saved me hundreds of dollars had I waited until next service and likely out of mileage warranty.Thank you.Services: Air & cabin filter replacement