CVS, a well-known pharmacy and retail chain, is praised for its exceptional customer service, especially in the photo department. The staff is described as kind, caring, and understanding, even in urgent situations like funeral orders. Customers appreciate the convenience of the CVS app, which allows them to shop online and apply coupons before visiting the store. However, the pharmacy department has faced some challenges. Customers have reported issues with receiving the wrong medication or not being informed about coverage limitations. The pharmacy lines can also be long, which customers understand is due to the current staffing shortages in the industry. Despite these occasional pharmacy-related concerns, the overall experience at CVS is positive. The store is described as helpful, and the staff is praised for their patience and professionalism, even when dealing with rude customers. The added convenience of in-store UPS services and the proximity to other businesses, like Rita's Ice, make CVS a popular choice for many customers.
The shelves were pretty empty and the products there were covered in dust. The employee at the front register did not acknowledge me or offer to ring me up, so I did self scan. The tag made the alarm go off as I left, no reaction at all from the employee.
July 2024
Photo clerk was very kind and helpful!! Urgent order for a funeral and she was understanding and able to print the picture out within only a couple minutes. Amazing customer service! Kind and caring people
September 2023
This CVS has limited UPS service inside at the counter. If you need to return an item with your vendor's label, you will have to go to the UPS store in Dunellen
