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December 2023 by David Thomas
I went to Optique Unique first in 2019 and their service and expertise were unparalleled. They repaired an old gold frame I had and made it better than original. This week I had another old metal frame and wanted the lens changed. Not only did they update the prescription but on their own, they rehabbed the frame by completely cleaning it and replacing the nose pieces and the ends of the sides. The frame is much more comfortable than before. I highly recommend this store without any reservations.
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October 2023 by Andrea W.
Let me start by saying that this place was a 5 star rating. I have bought several pairs of expensive glasses in the past as well as recommended them to friends . They are one of the few places around here that carry a particular brand that I am a big fan of. So as far as selection of unique frames they are still get a 5 star rating!! Now for the issue I have with them. One being the hours of operation- terrible!!! They are practically never open. I got there a few minutes after they closed, literally less than 10 minutes. I just wanted my glasses tightened. They saw me standing there at the door and was totally ignored. Now for my main reason I will never spend another penny in this store. I called to request my pupillary distance (PD) so that I could by a cheap pair of halloween frames online. I need my current prescription lens in those glasses so I can see at work so clear-no prescription lens were not an option. I was told that they do not give out the PD. The woman was real quick to ask if I was buying glasses online. She gave me some stupid excuse that it was because the owner could loose his license if the glasses were made incorrectly.... ok, I knew that was BS!! Funny how the place that gave me the eye exam told me to contact the place I last bought glasses from to get the PD. This place doesn't want people to buy anywhere but there obviously!! Just because I am buying a cheap pair online this one time would not have caused me to stop going to a place I really liked. This arrogance and greed WILL stop me from buying glasses here in the future!!
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November 2022 by Sofía Tapia
Wonderful place, specially for kids glasses. My daughter loves going there, she feels comfortable and is able to select her frames with no issues.
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August 2022 by Eman M
I used to come here regularly for my glasses and they do good work and have a great selection. My last visit was unacceptably unprofessional for no reason that I can fathom. So I cannot return here again.
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April 2022 by Lorraine Antosiewicz
Thank you Debbie. I appreciate your patience and persistence in helping me find the best frames for me, and exploring different lenses options until I was 100% satistfied.
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November 2021 by Nesreen Maldonado
The name says it all! Very unique frames and eclectic styles through out the store. Loved the mural in the kid’s section and it’s little set up. Staff was so helpful! They carry a particular line for children’s rubber frames called Gizmo (the reason we came in). In no time, we purchased the frame and we’re on our way! Literally a 20 minute transaction. Will definitely return in the near future!
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December 2020 by GIOVANNA Bueno Tejada
Loved the place. Great customer service. Good quality frames. I found the perfect frames for my 4 year old.
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October 2020 by edwin berrios
They will help you to fix you day , and I know for self experience, there are the best , I tried to get the same in my on tow and I got from them the Middle finger That’s what I got from my on town , I call this play and is for nothing but they fix my day in 24 hrs,the next day I went and they have my glasses and the cost was way better 10 time that my on people was trying to get from me so for me there in my book of best????
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September 2020 by Lucy Yao
Highly recommended for their supposed expertise with children. Out of network w/ EyeMed so we paid $395 out of pocket for a pair of Swing with Trivex b/c it’s our kid and we’re willing to pay $$$ if it’s the best for his health....Experience was fine...but certainly nothing impressive and I’ve been wearing glasses myself for 25 yrs and have been to plenty of optometrists.My 2 yo’s glasses scratched in less than a month! They allow 1 replacement within 1 year. Meanwhile, my 4 yr old Warby Parkers have been dropped plenty - somehow not a single scratch and I’m clumsy as heck.My kid literally already knows to take off his glasses before he snuggles his face on his bed, with stuffed animals etc so...Will try an EyeMed par optician in 2 months to get a back up pair, and will update review if we find that the service and quality at a lower cost place is even worse.
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June 2020 by Natasha J.
Amazing....My son needed glasses and the staff was perfect in helping him and super nice...they also had toys to entertain my younger son....the variety of choices are endless which was great...
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May 2020 by Eric Jamison
Always super helpful and great team
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February 2020 by Kadienne Leigh
I live about 35 mins from them and they are so nice, so helpful and sooo unbelievably accommodating that I will go no where else.
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December 2019 by Susanne Branstner
Stopped in for an adjustment, Laura took the time to fix my glasses , and made them fit better then new ! Laura, thank you again , what an amazing eyeglass store . ...Susanne
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December 2019 by J C.
Barry and crew are the best! Superb customer service and knowledge with their products. They have a fantastic selection of frames (both adults and children) that are hard to find all in one shop. They're always willing to go above and beyond to ensure you get the right frame, lens, and fit. Highly recommended!
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December 2019 by Sabrina Fears
There were so many choices.