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February 2024 by Long Lam
Had a really pleasant experience with Allison, came in and was greeted right away. Told her we needed to close an account and was seated immediately. She didn't pressure me or hold me hostage trying to sell me anything.The facilities here are very clean and the staff are very friendly. Worth the couple extra minutes drive.
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November 2023 by Colleen Gallagher
Losing a love one is a difficult time for anyone. Add fighting in court to have your loved ones wishing respected to that and it becomes beyond difficult. It has been a rough few years. What has helped me make it through is the compassion and patience Katrina, who works at the Merchantville branch, has for her customers at the bank. Not only is she professional, pleasant and caring but she is also comforting. I don't normally do reviews but this needed to be said. Katrina has been absolutely amazing through a tough time. I'm grateful she is there.
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September 2023 by Fredrick Stanley
If you need account set up and help talk to Allyson! She was great to work with!
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August 2022 by Jonathan H.
If you are looking for bad customer service, this is the place to go. They pretend not to see you and their hands seem to fall off if you need help.
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July 2022 by Maestro Claudio
Garbage bank. Can’t DEPOSIT money into someone’s account without account number. Even if you have EVERY other piece of information. That’s pathetic. Go to any other bank, if you have info they won’t let you take money out, but deposit money in? Shouldn’t be an issue. Also it wasn’t just a worker that couldn’t do this. Management was also unable. If you can’t trust your workers to handle a 80 task, then why trust them with money at all. Terrible location of PNC and a stain on the name of the bank. Glad I go to a bank for adults.
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July 2022 by Gemlover Allday
These people hound you for products and services I just eventually had to block their number
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February 2022 by Michael Glenn
I withdraw $500 but 1 cash is $10 so i only get $490 and pnc take $500 from my account
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January 2022 by Stephen Cantando
Stopped in last week discuss a few things regarding my accounts. I was able to get all the information I needed quickly and the people I interacted with were extremely polite and thorough.
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October 2021 by Jackie Pettyjohn
Missing my bank teller and friend Florence Dopirak.
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April 2021 by BombaclauteTV
Incredible service.I’m a young man trying to start off on the right foot, I felt very confused an a little overwhelmed but after speaking Katrina She made a rather confusing situation much easier for me, so now I have the confidence to conquer the world! I hope PNC recognizes the character she carries!
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July 2020 by Shea S.
If you have an elderly relative who needs some extra patience & TLC, this is a great bank for that. Josh, Florence, kelly and especially Amanda Donnelly today who literally saved my looney toons demented aunt (who is well off but is stubborn as hell) from losing her home today - these people are angels on earth for what my aunt has put them through. My aunt has brought me to tears of frustration in this establishment.I did not sleep very well last night thinking about my aunt screwing her whole life up today- but Amanda did not let that happen.She helped convince my aunt to set up automatic payment so the 24/7nursing agency could be paid and my aunt could remain in her home (which is actually her wishes but OCD/frugality interfere with her paying her own bills!) thanks again to all!!
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July 2020 by Jeff Powers
Easy to deal with
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February 2020 by Rudy R.
They had me waiting for costumer service, wasted an hour of my day off for them not to be able to give me a bank statement with my latest balance. Cancelling my acct.
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August 2019 by ED B
Teller seemingly inept. Asked if my wife was on account? She is. “Is there another account?†There is not. “Ok, good, because I don't want to be takin' this out of her account.†All of this info is available to her. Took 10 min for a routine withdrawal.
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July 2019 by Danelle Errig
What a joke! They are open until 5pm and turned me away from opening up a bank account for my son at 4:35pm because it takes 30 minutes to open an account. Way to go PNC! Here I come Bank of America!
