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December 2022 by joshua chambers
Worst bank I have been to in a long time. Management is an absolute disgrace at this location. Needed a debit card for my small business was turned away even though we had a scheduled appt. Went to another branch got everything squared away in less than 10 minutes. Sometimes time is a valued thing when it comes to running a small business. They absolutely wasted mine.
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November 2022 by SGM B US Army Ret
I have been with WF for many years and have dealt with branches all over the US. This branch seams to be completely dysfunctional. Over the past 18 months the drive through time has been incredibly long in completing the most basic transactions, cashing or depositing a check. On two separate occasions I had to request my documents back and drive to another branch in order to deposit a check drawn on WF. This past Friday I went in to cash a check drawn on WF, gave the teller my NJ state drivers license. After about 4 minutes, she comes back requesting a second form of ID. I have never been asked to provide a second form of ID. The 2nd ID I pulled had expired the month prior. A second teller said she couldn’t except the ID. I requested my document back (again) and drove to the Lumberton branch. Handed them the check and my DL. Two minutes later the transaction was completed. I don’t get the consistent issues with this branch. Either this branch is designated a training center and everyone is on their first day of work or the leadership at this branch is below par and needs to be changed. This is the only branch I ever have issues with.
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September 2022 by Tc Mowery
Having an awful experience with the bank, they deposited my disability check in the wrong acct. Now I'm being told it will take a week to fix, since I did not catch the error before I left.Horrible customer service...
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May 2021 by Andrei Lisavets
Absolutely horrible approach toward business customers.
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June 2020 by Joseph Tempel
Always treated with respect here. Great job ladies.
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June 2020 by Ray Charlton
Good customer service. Never had a problem in all the years we have been with them
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July 2018 by A K
Poor customer service
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July 2018 by Anita K
Poor customer service
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May 2017 by The Lasher Corporation
I didn't know banks weren't open on Saturday and Sunday. #its2017
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May 2017 by Jack Davis
Crap no Saturday hours
