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August 2024 by Elsie Nicolette
Our car had a large white scrape on the front bumper. We stopped at two shops for quotes to fix. The first one was for $725 and take two days. At Pioneer, Dawn first noticed and hand-fixed a slight bend in a fender panel. Then she had a tech rub several “magic“ solutions on the scraped area. The white disappeared! They also applied polish and told where to get touch up paint. In a matter of minutes our car was looking great. And they refused any payment. We know where we will go (and recommend) for any future auto body work!!! Dawn made our day with her integrity, savvy, attention to detail and saving us $725.
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May 2024 by Taylor Robertson
I was in my first accident last summer and was completely overwhelmed with the process of getting my car fixed. I called around a few different shops and spoke with Dawn at Pioneer and was touched by how compassionate and patient she was with me and my many questions. Cars are not an area of expertise for me, so I was anxious about the whole process. Dawn walked me through what to expect and explained what they would be doing to fix my car. She helped me get my rental car set up and really made the process as seamless and pain free as possible. My car looked good as new when I picked it up and had clearly been cleaned in preparation for my pickup.
I truly appreciate the care they put into fixing my car and making sure I was comfortable throughout the process. I could highly highly recommend using them and will be using them again in the future!
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April 2024 by Stephen Cappello
Very reputable. They have been a staple in the Medford area, known for first class professional work and service.
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April 2024 by jacob bailey
Tom was great to work with and squeezed my rear wing riser in for a spray of gloss black. Looks great. Recommended!
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March 2024 by Debbie Brown
I can’t say enough about the friendly people at Pioneer and excellent work they did. Who would think that having body work done on your car would be a fun experience?
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March 2024 by Joey D'Intino
I recently had my truck in their shop after it was hit by a deer. Their initial estimate was accurate and I did not have to go back and forth with the insurance company. They were able to get my vehicle done in a timely manner. When I first went to pick up the truck I noticed the hood was a little off-center One of the employees I think the owner came out and took a look he told me he would have it straightened as best he could by the next day. The following day I got a call and went to pick up the truck and it looked much better I really appreciate the time he took to make that small adjustment for me. I highly recommend this shop.
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January 2024 by Johnny Larsen
They have repaired 5 of my families cars over the past 25 years. Always excellent work. 5 star!
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September 2023 by Jim Frantz
They did a fantastic job on my vehicle, I am impressed. They are very thorough and good at their craft. The staff is very friendly and accommodating, straight forward and honest about what they're doing when I inquired about the progress of my vehicle. The owner cares about his business and it shows in the quality of their work. I would definitely use them again and would refer people to them
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September 2023 by Mike Mcauliffe
Decent staff the office dog was an absolute sweetheart.
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September 2023 by Fred Kahan
Speaking as a Senior from one of the several retirement communities in Medford, I have the highest praise for Pioneer and their staff for accommodating to my physical handicaps in every way on the two occasions I have used their services. They are a valuable resource to our community.Services: Painting
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March 2023 by Tia H.
Tom and the lady doing reception in the office are amazing my husbands Camry was fixed I hit and deer and they were able to get it fixed and it looks amazing no. I will always be doing service with them for the amazing work that they did. Thank you guys so much.
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March 2023 by S M.
If you are looking for excellent customer service, and top quality work, I would highly recommend Pioneer Auto Body. Tom and his team have always gone above and beyond on work that I have taken to Pioneer Auto Body. Over the last decade they have completed projects for me ranging from simple paint work, to reconstructing an automobile involved in an accident. The team at Pioneer are trustworthy, and will never sacrifice quality. Thanks again for a top quality job!
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March 2023 by Da W
Tom and his team were great and the work they do is excellent. They are always keeping you updated on the progress of the repairs. I will definitely use them again and I will recommend them to my friends as well.Services: Body & Trim
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November 2022 by Everertt Abrams
Had a lot of damage to one side of my truck and knew it would take awhile to get the work completed. I wanted to take my truck on a planned vacation and Tom and the crew at Pioneer went the extra mile to get my truck ready to take on the vacation. I am very thankful for their efforts. I just returned home and can’t say enough great things. I am very happy with the work done and their true professionalism. Thank you Pioneer!!!
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October 2022 by Peter D. Shine
I had paint peeling on my engine hood due to a manufacturer paint defect on my 2014 Nissan Frontier. Pioneer Auto Body was very informative & professional. They gave me a decent price quote and did an excellent job repainting my hood and touched up other blemished areas I pointed out. They will be my go to for any future issues.Service: Painting
