-
July 2024 by Asia Browne
Poor customer service. Employees are unhelpful and not well trained. The pharmacy is by the first one I have encountered. I am no longer confused as to my their parking lot is always empty. The surrounding competition is MUCH better.
-
July 2024 by Bradley Milcsik
Always a Wonderful experience at this CVS
-
June 2024 by Ladiana Nadal
I haven’t had to deal with this pharmacy in some time but tell me how I go to call to see if I can refill a prescription and I wanted to speak with the pharmacy and they don’t connect you to the pharmacy anymore.. they have you leave a voicemail instead.. “new and improved way” my a$$. It’s crazy how no body wants to do or deal with real customer service..
-
June 2024 by Charlene Bathe
Straight up horrible customer service. I got in line around 1:20 the drive thru to get my medication and there was other vehicles infront of me. It was finally my turn at 1:29 and as soon as 1:30 hits they closed. Ridiculous how I only got a sorry from the manager and told me to come back in 30 mins. If it wasn’t for my insurance only dealing with them I wouldn’t be using CVS. What company has everyone go out at the same time? Your in the medical industry people needs their meds different times. Wish I can change companies because your customer service is trash. Plus someone was in the pharmacy could’ve just gave me my medication but nooo they want to play on the computer.
-
June 2024 by Christina Groleau
NEVER come to this CVS, the female manager is extremely rude and rolls her eyes when a customer comes up to her with a question when the store is empty. Accuses customers of trying to scam them and they were everything BUT helpful!
-
April 2024 by Keebs S.
This location is THE WORST! You can't even reach a live person on the phone... EVER. My husband needed some questions answered regarding his prescriptions and no one EVER answers the phone! Ridiculous!
-
April 2024 by bananaspltldy
I just moved to Matawan and started using this CVS. I love how clean and well stocked it is and the coworkers are friendly.
-
April 2024 by Thomas Brooks
This review is for Caitlin and Patrick. I got to the pharmacy 6 minutes before they closed due to my work schedule. I hear Caitlin talking in the back complaining that I came so close to close. Caitlin and Patrick also turned a drive thru customer away even though they were still open. This is absolutely ridiculous, people need their medications. I will never return to a CVS pharmacy, Walgreens from now on.
-
March 2024 by Beth S.
Store is clean and well stocked and Stores front end employees (Brenda) are all helpful and friendly. Problem is, this is a PHARMACY!!!! There was one woman, with long straight hair and she was very kind and helpful, but the rest are JUST PLAIN NASTY! (NANCY) With so many people looking for work, surely you can find people who are willing to work and be pleasant too. I worked at CVS in the early 80s and if we spoke to customers like they do, we'd have been fired on the spot. Shame they are continually allowed to behave this way
-
January 2024 by Ryan Giermanski (Vertics)
Terrible people, have no common sense, scammed my brother for $75 and got mad when I confronted them. They are racist to my friends and are inconsiderate, everyone that works here should be fired
-
December 2023 by Joey Savage
Another customer and I were speaking about the vaccines for Covid being administered to children and I said how I think it’s wrong, no, the exact word I chose was criminal. If you could see the look on the nerdy male liberal pharmacists face, if looks could kill, it was like the guy was so insulted that he wanted to go outside and duke it out. He looked at me like I am the crazy one. How do these people justify giving it to children in 2023. Literally every other country has stopped them for kids because kids can handle Covid and the side effects are far more dangerous. This is no longer conspiracy theory stuff. It’s proven with the data. Plus… They admitted it in internal docs that it causes heart issues!!! This guy needs to read more about what he has such strong opinions on (rather than trust pharmaceutical reps) before he sticks another Covid vaccine in a child’s arm! You sir ARE a criminal if you believe that is okay! And CVS is scum if they think that mRNA vax should still be mass administered to children. Btw, I have 4 kids and they have received every other vaccine.
-
December 2023 by Richard May
Avoid this Store.... Using global backorder as their all encompassing excuse for refusal to provide meds as prescribed. No excuse as the meds were EASILY purchased at another CVS and other competitors. Argumentative and downright incompetent and Nasty employees... Buy your scripts elsewhere...
-
December 2023 by Te Te Nation
i love this CVS everything is clean and easy to find
-
November 2023 by Laura Guldner
ATTENTION CVS CORPORATION!If you treat your employees with respect and dignity, then they will, in turn, treat the customers likewise. Instead, you work your pharmacy staff like beasts of burden and I assume that they are undercompensated as well. I encourage the staff to STRIKE!!!
-
October 2023 by neupane00
The management of this place is incredibly poor. Despite being a loyal customer for years, I've witnessed a steady decline in their services. The long lines, staff shortages, and prolonged waiting times have become unbearable. I might have tolerated these issues, but the staff's attitude is what truly appalls me. To illustrate, I brought my terrified 3-year-old and 5-year-old for flu vaccines. Shockingly, the pharmacy tech withdrew from giving the shot, leaving my kids scared and in tears. Adding insult to injury, another pharmacy employee strolled by, rolling her eyes in indifference. The only helpful person was the main pharmacist, I think his name is Stan, who was genuinely helpful. Avoid this place..
