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November 2023 by Joel Saunders (Rouge IT Consultant)
Good parking. Still seems a bit on the nose for prices. Now let me stress this a bit. When I was there, it was Sunday at noon. So no one was around. Kinda feels like area the store was opened is one big product placement, you know pray hard $1 off your next print cartridge.
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October 2023 by Lucia Pagano
I would give them a 1 star but prices were great.They delivered the wrong refrigerator, so I didn't notice until they left( it was the larger version of our purchase). it was a nightmare trying to get it through our doors. And trying to get them to rectify the situation., since no one answers the phone at the store . We finally turned to HQ, it took them a week to figure it out.
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October 2023 by Leon Carelli
You can occasionally find great deals here... However, they are usually very understaffed and the inventory is haphazardly laid out... Yet somehow still kind of organized? The staff working there seems more knowledgeable than the average big box retailer. Worth checking out but not worth any extended drive... Given that most Best Buy's still have their own open box section.
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October 2023 by George Scotland
Terrible experience here. Everyone passed the buck not helpful and selling experience was horrible. I won’t purchase here anymore. They need to get rid of Magnolia experience because it’s not helpful at all on a Saturday no one there to help you purchase things.
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September 2023 by Toni Brown-Miller
Not a lot of inventory on radios but plenty of other things like kitchen appliances and washers n dryers. Prices were reasonable but staff was Dry and inattentive.
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September 2023 by KAREN STRATOTI
I didn't find the refrigerator I needed due to my limited size requirements but definitely many options from which to chose if height and width aren't a problem. Nice customer service too.
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August 2023 by Katrina DeSanto
We bought a ge washer and dryer combo this month from Best Buy Outlet. We only used the washer 11 times and it stopped working, there are multiple error codes on it. We called the Marlton store12 times and they did not answer the phone, mind you we far away from the store so it is a long distance commute. We call the 800 number with our concerns at first they told us someone will come out and service our washer 5 days later, I am not sure about anyone else but we do multiple loads a day, my grand mom has cancer so we try to keep everything clean.We asked if we could just exchange the unit, they said yes just go there, pick one out and they can deliver new one and pick up old one. When we got to the store we spent several min. determining which one we should get because they did not have the one we had originally bought. Once we got up to the front desk we explained to the lady (manager I think) she was not very nice to us at all in front of the other customers. She stated we would have to pay a delivery cost for the exchange since we picked up the units our selves, however it was not what she said but how she said it. Her whole attitude towards us just in general was not very pleasant, and our experience was not pleasant. She did not offer any advice or help and was not apologetic that the device did not work. We are unsure if we would want to go back to this store again.
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August 2023 by Jay.S
Sold electronics in "excellent" open box condition - with missing parts making them unusable... twice. Wasted valuable hours - lessons learned. Looking at the other reviews here, one might suspect a quality assurance (and possibly internal theft) problem at the outlet.
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July 2023 by Bayram Kose
This place is an absolute joke. I made the mistake of purchasing a microwave, stove, and washer dryer combo from them, and it has been a complete nightmare. I paid extra for installation, haul away, and delivery, but little did I know that these services would be handled by three different individuals who have no communication whatsoever.First of all, they have the audacity to give you a 10 to 12 hour delivery or installation window, which is utterly ridiculous. They promised to send me a text or call to provide a narrower time frame, but surprise, surprise, they were never accurate with their notifications. Not only were they never on time, but they also failed to show up within the promised timeframe. As a result, we missed them on three separate days, and now the tenants have been without appliances for a whopping 10 days.Frustrated, I called their call center three times, hoping to get some assistance and resolve this mess. However, it became abundantly clear that even the call center staff had no clue about what was happening. They kept repeating the same scripted lines, offering to reschedule the delivery or installation for yet another date. Seriously? After three failed attempts, all they can do is propose more rescheduling?Save yourself the trouble and stay far away from places like this. They might advertise themselves as a professional business, but in reality, they couldn't care less about you or the service they provide. Once they have your money, they treat you like garbage. They don't bother putting in any effort to rectify their numerous mistakes.
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July 2023 by Bayram K.
This place is an absolute joke. I made the mistake of purchasing a microwave, stove, and washer dryer combo from them, and it has been a complete nightmare. I paid extra for installation, haul away, and delivery, but little did I know that these services would be handled by three different individuals who have no communication whatsoever.First of all, they have the audacity to give you a 10 to 12 hour delivery or installation window, which is utterly ridiculous. They promised to send me a text or call to provide a narrower time frame, but surprise, surprise, they were never accurate with their notifications. Not only were they never on time, but they also failed to show up within the promised timeframe. As a result, we missed them on three separate days, and now the tenants have been without appliances for a whopping 10 days.Frustrated, I called their call center three times, hoping to get some assistance and resolve this mess. However, it became abundantly clear that even the call center staff had no clue about what was happening. They kept repeating the same scripted lines, offering to reschedule the delivery or installation for yet another date. Seriously? After three failed attempts, all they can do is propose more rescheduling?Save yourself the trouble and stay far away from places like this. They might advertise themselves as a professional business, but in reality, they couldn't care less about you or the service they provide. Once they have your money, they treat you like garbage. They don't bother putting in any effort to rectify their numerous mistakes.
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June 2023 by karen healey
My first experience with the Best Buy Outlet was amazing, thanks to their employee, Andy. He was attentive, polite and efficient. We left happily with a new TV. We'll definitely go back!
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May 2023 by Carla Griffin
Looked for a dishwasher and the majority were dented ...missing parts...like serious imperfections with prices that were more like if they were in top condition. Now the LG washer dryer combos were phenomenal but unfortunately I wasn't looking to buy those! Oh well...sigh!
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April 2023 by Carla E Griffin
Looked for a dishwasher and the majority were dented ...missing parts...like serious imperfections with prices that were more like if they were in top condition. Now the LG washer dryer combos were phenomenal but unfortunately I wasn't looking to buy those! Oh well...sigh!
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April 2023 by JustPaper AndBling
Large selection of open box appliances and good prices! Very friendly and supportive sales team, too! We needed a countertop microwave for our son's new apt, and they had a perfect one, brand new, with a minor dent (hardly noticeable and didn't impact the use of the microwave). Perfectly priced at just $100, and we were able to put a protection plan on it, too! I've been here before and purchased my Sony Bravia OLED TV, regularly $2500, for only $850! Just because it was out of the box and it was complete with remote and not a scratch or ding on it!! . They also have iPads, MacBooks, and laptops and more at great prices. Love it!!! Will be back!
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March 2023 by Nickolaos Karvounis
This place is a legitimate tech dream. Each visit you can find different treasures and the staff are incredibly well informed and helpful. From high end TVs to refrigerators, they have a little something for everyone. It is worth visiting a couple of times because as an outlet, the inventory often changes significantly. With the outlet discount you won’t believe what you end up picking up to take home.
