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February 2024 by Leila Bokazhanova
So i felt I need to express my displease with this post office and when I came here I see some negative reviews from 5 years ago and I feel hopeless, because everything that had been said is still valid: rudeness, lost packages, attitude, lack of help and unprofessionalism. I don’t think I can think of a single positive thing about this office, the whole structure is simply very very bad from a to z.
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July 2023 by Andrea Neu
Staff is either completely unhelpful or straight up rude. When dropping prepaid packages off, they never scan them before sending them out which means I don’t get a tracking number and have no idea if items are delivered or not. I have asked the staff repeatedly to scan the packages when I drop them off, but they never do.
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July 2023 by Sunandalia Jean Louis
This post office needs new staff! Super rude and they give you a hard time for everything.
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July 2023 by Kimberly Muhammad
Great friendly service.
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March 2023 by Benjamin Beck
These people are definitely price gouging. They charged me $70 to send a package (15*12*8 weighing 19 lbs). The same materials were shipped here from across the states for $30. They are charging more than 2x what it regularly costs. The staff was incredibly rude. I tried calling afterwards to try to get my money back but there were no representatives. Do not ever come to this place and waste your money here. They are stealing it from you.
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January 2023 by Jude H.
Locked the doors earlier than the hours posted. I was there 5 minutes before 6. Even when I told them all I needed was to access my mailbox in the lobby, they wouldn't open the door for me. They would rather chitchat amongst themselves.
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September 2022 by Melanie Gershman
They claim to close at 5:45 and refuse to accept any packages even a moment after that time; even at 5:50. I let them know their google listing says the closing time is 6 but they said they're "unable to change it" and were pretty condescending about something they were definitely wrong about.
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September 2022 by Joey Money
Came here to for some business needs, Celeste the USPS worker here is very rude and refuses to do her job if she does not feel like it at the moment. Task every other post office does, She will refuse if she does not feel like doing it today......Very rude and unprofessional Staffing.
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September 2022 by EHR 22
Lazy and rude staff who are inside at 9:30 am when the post office is supposed to open, but they don’t feel like opening so they keep a line of customers waiting. Lousy customer service.
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August 2022 by Liz R.
The female clerk is rude and lazy. Does not want to open the post office during the scheduled hours and spends time chatting on the phone while a line of customers wait outside. Clearly more interested in giving attitude than doing her job. Vauxhall is much better but tough to park.
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June 2022 by Aks Shetty
Demotivated employees. Waited almost 45 mins because of how slow they are
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May 2022 by Risa O.
I know that the post office staff has had a rough time over many years during Covid. I want to say thank you to all their who have been very helpful, calm and patient. The new post office is wonderful.
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April 2022 by Ann Charles
I came yesterday on Thursday around 5 pm. The person working at the first desk was so rude. I had fragile written all over my packages and she threw them on the floor even when I told her there was a phone in one of them. She stated talking to me in a condescending way and raising her voice. Really bad customer service.
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April 2022 by Shakira Reyes
Extremely rude staff!!! I come in monthly to mail certified letters for the business I manage. Every month they get upset because I come in with certified letters and according to them it is time consuming. Today the older man that took care of me was upset and said it will hold up his line if he takes care of me. He told me I will need to wait until he helps other people. He took care of customers and made me wait and then proceeded to take care of me. When he started my transaction two people walked in and front of everyone said look you are holding up the line. I felt so embarrassed and humiliated. He didn’t stamp my receipts and I told him he didn’t stamp them he asked me if I was serious! It was unprofessional and unnecessary to be treated this way!!!!
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February 2022 by Galvin Zeus L.
Poor service terrible attitudes the lady in there was no help at all and was rude I would recommend just going to Springfield ave. Been coming here for years
