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March 2024 by thoraxi YT
I was in a rush to send two packages that was urgently needed to be sent and I got there at 3:57 3 minutes away from closing and when I was close to entering this lady let two people in and out she works at the post office of course, but when I got there she told me that I couldn’t enter which I find amusing that she let two lady’s in and out but when she saw me I couldn’t enter? Not the best experience for sure especially since I only had two small packages.
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February 2024 by Mika
Ms Karen is the best postal service worker in whole state of New Jersey!!!! She is polite, professional, efficient! I love her! I wish we had more workers like her in other post offices ?. And trust me I've been to many, they are always so rude, slow and have the worst attitude.
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March 2023 by natou D
Best customer service!!!! Don't mind driving 20 min to get there. Thank you so much Karen for your patience and help.
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March 2023 by AM
Superb service! Nothing but good things to say. Professional, calm, helpful, patient. I’m 20 mins away, but will make way there to have a pleasant experience. I used to live in Maplewood and badly miss the good service here. I looked at reviews for post offices at South Orange, West Orange, East Orange; all bad reviews with 1-2 stars. My certified return receipt arrived back to me in record time (2 days)! I was totally shocked but happy. I go to no other now but this one. The other location on Maplewood Avenue is awful. Though there are 2 clerks; they work in tandem to make going there an irritating experience; giving customers a hard time..& their attitudes…!! My return receipt was never ever returned.
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September 2022 by G Hemms
Beautiful person, very professional nice personality we need more like Karen she's the best.
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June 2022 by Daniel Alicea
The worst post office ever. packages are always two three days late all the time
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January 2022 by Chan Hei Sam Lau
Very good service
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October 2021 by Angela Mitchell
This KAREN is the real deal!!!! She is the most pleasant and polite postal worker I have ever met!!!!! I pass by 3 or more post offices to get to her just for her services! I wish they would send her to train these other nasty, miserable workers full of attitude like they doing me a favor. Keep up the positive attitude Karen!!! Thank you ?
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September 2021 by Charles Mendes
Karen made what I was nervous about very simple. Her customer service is impeccable ?. I'm filling out my envelopes listening to Karen treat everyone like royalty. Job well done
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September 2021 by Jennifer Croichy
Her customer service is very very nice she's very patient very understanding very caring I love her as a worker.
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July 2021 by ikndi H
Karen is amazing! Very helpful, accommodating and patient. Not to mention pleasant. Totally appreciate her professionalism and care.
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April 2021 by nydra weston
I love this location
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April 2021 by George Suggs
I have been a customer of this location since 2006. The service is always first rate. Karen represents the very best the USPS has to offer and the best that humanity has to offer.
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March 2021 by Andrew Ward
Small spot but full service
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January 2021 by ken feinleib
Very well run Post Office. Staff is always pleasant and professional.
