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January 2024 by Zaiteach Zaiteach
Busy, they rushed. Not a relaxing experience.
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October 2023 by Lynn Grice
I have been going here for over 15 years. The service has always been very good. The staff is very friendly, the salon is clean and usually busy, but I only have to wait a few minutes for service.Services: Polish removal
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August 2023 by Kate Edwards
Love Chris, she’s amazing at UV gels! They’re all such lovely ladies, I just love coming here.
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June 2023 by Dawn Kepler-Dingley
My go to nail salon! Thank you for excellent service each time!Services: Nail polish changes
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May 2023 by Susie Hernandez
My pedicure was great. Went for the deluxe tratment, and Nail tech was great. Good leg massage too. Manicure was sloppy. That nail tech stepped on my feet, accidentally messing up a nail and didn't let the pedicure tech fix it. I saw everyone else getting lotion on their hands and normally they give quick shoulder rubs. I got neither. Will remember that manicurist and make sure to not get her again. I have one big toe with rubbed out nail polish. Receptionist rushed me out. To be fair, it is hopping on a Friday after 3pm.Services: Foot massages
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May 2023 by Tyra “Tyra Luna” Morgan
The experience was awful today. I don’t recommend, if you’re not a regular they will give you terrible service. I was told up charges at the end of service and the nail tech who wasn’t even working on my nails told the young lady that was doing my nails to give me just one coat because I was getting a French gel manicure. I had to excuse her and ask for a second coat. If you get your nails done then most customers (people) know that you at least two coats minimum. I shouldn’t had to ask for something so basic that ended being expensive for no reason. Honestly a toddler could have done a better French line on my nail. Please find somewhere else that will respect your money and give you good service. I came in with good energy and happy just to leave disappointed and felt mistreated. Not good! Do better and treat all your paying customers equal, good luck with future reviews.
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February 2023 by ShaNese Wright
Terrible. I can't even pull out of my packing spot before writing this review. They rushed. Application is thin. Horrible shape. The gel burns your finger underneath in the dryer. They never asked what set wanted (i would have taken acrylic). All aroundhorrendous experience. Reminded me why i began doing my own, but for the sake of time (n space i no longer have) I decided to treat myself. Wasted money. Kids could have done better.Service: Gel manicures
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December 2022 by Rose Perez
Been well attended for many years at Kim’s
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November 2022 by Pauline Dang
Clean salon. Everyone is kind and does a good job. I messed up a nail and they touched it up next day without asking any questions!
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August 2022 by T E
This was my first time back at Kim's since moving back into the area. What a horrible experience it was. The gel manicure I received was actually a joke. The manicurist rushed through the entire process and did nothing but file the nails and paint them. No cuticle care or anything else that you would expect for the price that you pay. I will NOT be going back. What a waste of money.Services: Pedicure
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August 2022 by Andrea Neu
Not a fan. They up-charge when you get to the register (without telling you beforehand) for absolutely no reason. When I questioned why I could not pay the standard amount on the board & website, I was just handed a receipt and had to pay. They also make unsolicited comments of their opinions of your nails to your face. Update: if I could give a negative 1 review I would. My mom (who has been coming to the nail salon for months) was publicly accused of not paying despite the Nail Tech she had confirming payment, and the receipt in hand. Their credit card machine was not working, and she paid in cash. Maybe it wasn’t racially motivated, but my mother (a Black Woman) was the only one accused of not paying while the machines were down. Several women went out to grab cash because they did not alert anyone beforehand that the credit card machines were down. Unbelievably unprofessional, and no apology was given.
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August 2022 by Milagros Neu
I had an unpleasant experience with Kim nails in Maplewood, NJ. They treated me unprofessional sad as I was a loyal customer living in Maplewood! I will never go back again.
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May 2022 by Pear Pear
This place was great! Very clean and relaxing setting. Super friendly environment! Young specifically did a very detailed and precise job on my acrylics! 10/10 would recommend, especially young!Service: Acrylic nails
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May 2022 by Lucy D.
Very poor experience. They didn't clean nail tools between uses and swapped out nail techs for both manicure and pedicure half way through. 5/10 nails bled. They didn't use correct technique when cutting cuticles at all. Didn't wash their hands between customers. I was seated in corner and desk my hands were getting painted on was covered with gel manicure machines so I was leaning over those the whole time. There was no bowl to warm cuticles before my manicure. Just a light slab of lotion.
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May 2022 by S. W.
Hands down, worst gel manicure I've ever gotten. First of all, my cuticles are red and inflamed and my nails look ridiculous like jellybeans. And then to top it all off, my thumb nail chipped after one day. Her technique was awful. Instead of gently pushing my cuticles back with the proper tools she jammed at them with the butt of a nail file. Then she didn't even wipe my nails off before starting to paint them and they were still covered in file dust. She got up in the middle of the manicure to use the bathroom which has never happened before in all my years of getting manicures. Take a quick break before you start. Not to mention that a different woman that did my pedicure kept stopping and checking her phone. The place itself needs a serious facelift. A fresh coat of paint, take down the Christmas decorations and remove all the stray command strips all over the walls. I definitely wouldn't call this place clean by any means. And the staff didn't wash their hands between customers.
