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July 2023 by Jessica Jones
I don’t understand these reviews! This place is amazing! Very appealing to the eye inside and out! Relaxing music played inside. Excellent staff. All very friendly to me. Joanna did my toes and waxing. She was a doll! They even gave us a free lotion. Kind people with excellent skills! I will definitely be coming back here. Y’all are much appreciated!Services: Foot massages
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May 2023 by JP Jeffries
Staff very pleasant. Some more skilled than others. New owner is quite impatient and rather discourteous. I’ve been coming here for many years but will not return while under his management due to his significantly lacking customer service skills.
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April 2023 by Stephanie Pallen
I have been coming here for pedicures for years. They have the largest selection of polishes I’ve ever seen. Always clean and pleasant atmosphere. The ladies are very nice and try to make you comfortable.I always book Appt ahead and usually come during the day when not crowded.
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April 2023 by Gail Celino
This salon is so beautiful and so clean! The technicians are very skilled and professional. Ask for Sarah , but make an appointment. They get busy.Services: Acrylic nails
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February 2023 by Diane Ashworth
Awful..my Granddaughter visiting from Arizona got a full set with gel.. Every nail is a different width,thickness and length. This was brought to the managers attention, he said next time she comes he would fix them. Honestly should have been straightened out right then n there. VERY DISAPPOINTING n would not recommend this Salon. It was very nice, warm,and caring salon once upon a time.
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October 2022 by Lee Anne Deegan
First and last visit to Milan nails. My pedicure was quick and she scrubbed my feet so hard it was painful on top of my nails being cut too short and it’s chipping. My gel manicure was done quick and she kept slapping my hand when I didn’t hold it how she wanted. I have a cut on my cuticle and it’s red.. hopefully I don’t get an infection. I highly recommend going elsewhere.. They weren’t friendly to add insult to injury… the photos are taken less than 24 hours after..*** To the owner who responded to my review:Do it right the first time! Look at your reviews there is clearly a problem. My only mistake was not reading these reviews before I came in. Train your staff better and to be kind and not hit clients hands when they don’t have their hand where they want it.. In 30 years of getting my nails done I’ve never had this type of experience…Services: Pedicure
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October 2022 by Renee Olexa
I really love this place. They are friendly and clean. So many colors to choose from, along with regular or gel. Basic to spa. My youngin likes that they do decorative paint on her nails. I've never had a bad experience here. The only reason I'm not giving it 5 stars is the wait. There is always a wait, even with an appointment. Probably because they take walk-ins too. Other than that, great establishment.
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October 2022 by Anthony Piccinich
I made an appointment for Thursday. The male person answering the phone asked me if I was the handicapped lady in a wheelchair. I said yes and he said he could not give me an appointment for Thursday. He said I could come in on Friday. My husband comes in with me to help me anyway. My husband called to see if he could make an appointment for Thursday same time and they told him they would be able to see him then. My husband then told the person why couldn't they see my wife on Thursday. The person hung up on my husband. I've been going to Milan Nails for a couple of years now. Their customer service is horrible. Milan Nails does not seem to comply to ADA rules.
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October 2022 by Kat Pic
I was humiliated while I was there.. the frontdesk person mimicked my recently paralyzed hand to a worker.. Then I was denied another appointment becausit takes long because of my hand/disabilityI have been going here for a few years and was very upset to be discriminated against.Service: Manicure
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September 2022 by Ellen Fisher-Deerberg
I have given Milan Nails and Spa many chances over the years in an attempt to support my local businesses, but I will NEVER, EVER return after yesterday's experience. I had the worst excuse for a pedicure and was totally ripped off for the service that I received. The nail tech was incompetent, yanking on my feet and toes roughly, forgetting to use cuticle cream on both feet, and to brush both feet. She couldn't handle either the nail clip properly or the file, and had quite a bit of difficulty trying to file my toenails and ended up filing more of the skin with a single swipe here and there. I've never experienced anything like it. When she couldn't manage the foot file and the pumice stone I almost asked to get up and walk out, I was that irritated. There was no massage at all and she slopped moisturizer on my legs in such a great quantity that she had to mop it off with a towel. It was like she was pretending to do a pedicure and either just didn't care, or didn't know how. The nail polish fiasco was ridiculous, with the polish all over my cuticles. She tried to fix it with acetone and a tool, but spilled the acetone and didn't finish what she was doing. The top coat is slopped on 1/2" down onto the skin of my toes. An 8 year old could have done it better. I was too polite to refuse to pay for this horrible rip-off of a service, but I have sent a letter to the salon, and will tell everyone I know that Milan is a total sham as far as a nail salon. Don't waste your money. I will NEVER go back.Service: Pedicure
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September 2022 by Joyce Cheppo
Beautiful ambiance....quality of the actual manicure left a lot to be desired.I will try again, as I never base a review on just one visit
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August 2022 by Ellen D.
I just had the worst pedicure ever at Milan. Rough, careless, thoughtless and totally sloppy. The tech scrubbed one foot but not the other and worked on cuticles on one foot but not the other. Could not hold the mail clip steady nor the nail file, and forget about exfoliating the callouses. She simply waved the tool around periodically colliding with my foot. No massage, just a sloppy rubbing on of moisturizer that she slipped all over the table as well. Rushed so badly and the tech was so rattled that I wanted to get up and leave midway through. Nail polish has been painted onto my cuticles and the top coat was slopped half an inch down my toes. I will never, ever go back. It's obscene that they charge for this. I didn't want to make a scene at the check out since the nail tech was handicapped and I felt badly for her. She shouldn't be forced to work there and shouldn't be doing nails.
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July 2022 by Crystal Kilfeather
DO NOT GO HERE. i got gel tips put on and 5 broke in 1.5 weeks. this place charged me $10 for coffin shape and $5 for design. the pedicure did not remove the ingrown toe nail. one of my gel toes completely fell off less than a week later. the eye brow waxing did not remove any hair or shape my brows at all. there were many stray hairs that should’ve been removed that were not. i made an appt for 11:00 and they put it on the wrong day so i waited 45 minutes to be taken. this place is bad in all ways i would not recommend to anyone.Services: Waxing
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April 2022 by Jennifer S.
Super clean, very nice people. Always satisfied. Prices are very fair.
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April 2022 by Lorie May Rasmussen
Salon is very clean, sanitary and organized. The staff is very pleasant and friendly. They value their work so they take their time and do a wonderful job!!! Sera does awesome job on my nail!!! Thank you Sera!!!!Service: Gel manicure
