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March 2024 by Moose Ibn Maz
Tried calling them instead of waiting on a line in person. Was better off going in and ripping my hair out right in front of them. The phone service makes you grind your teeth constantly talking to a computer repeating yourself 100 times for them to hear and understand you. 10 minutes into the phone call and I’m still trying to get redirected to an actual human. I ended up hanging up the phone before I smashed it. Usps is one big joke of a postal service.
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February 2024 by Kaz S
my mail gets delivered to the wrong address at least 2 times a week.
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December 2023 by Weiss Gary
The counter people are very helpful they try to help you get your mail and packages out at the lease cost to the customer they seem to do everything they can to try and help
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October 2023 by barbara barbara weiss
The Postal workers in there are useless. People waiting. In a long line. And just one person served them.
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October 2023 by Theo
I ordered something a while ago and had to have it re delivered twice because USPS kept returning it without me asking them to
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June 2023 by Kelly D.
I am a long time. Manalapan resident and I was deeply disappointed in our Postal Service and our postmaster. I ordered some clothing for my husband online and never received the package although the company said it was delivered by USPS. I went down to the post office with the tracking number and the person at the desk told me it was delivered. I explained it was not delivered or I did not receive it. Do they have any sort of proof? She said she could not provide me that. I asked to speak to the postmaster, but apparently he is too busy to speak to residents in the town of which he works for those residents, I then had to call the police Department and file a police report for the missing items. I will never use USPS to ship anything. This is the most unprofessional and inept service I have seen and I understand why they're going bankrupt.
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June 2023 by Nj H.
This Worthless USPS location is a disgrace to the hard working men and women of the United Srates Postal Services. The guy who heads the place is more worried about hit hat than servicing his customers. Complaints go in an endless rat hole. They frequently lose your mail, or to use their term: misdeliver your mail. I'm not sure there is much we as residents can do to rectify the situation and bring change other than shining a spotlight on their incompetence
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January 2023 by deb g.
Horrible post office. They signed a certified letter I was supposed to get from the bank and lost over 1,000 for me insisting it was delivered but the postman signed instead of me and I never got it. Can't seem to forward mail either
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December 2022 by Cynthia Arias
My packages are consistently missing yet marked delivered. My neighbors are constantly giving me my mail that ends in their mailbox. I’m always getting other peoples mail. I think the workers at this post office deliver with their eyes closed. This post office is a complete joke.
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December 2022 by Melissa S.
I recently started selling items online and I didn't know a lot about shipping costs and options. I brought a lengthy list of questions with me to the Manalapan Post Office, and an employee there very patiently answered all of my questions (luckily, there were no other customers around). I like that they have the self- serve shipping machine there with the scale so that I am able to weigh my items or ship them out all hours of the day and night.
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November 2022 by Shelly B
Seems this post office has a serious internal theft issue. Far too many packages going missing or "delivered to the wrong address and not retrievable". It's long past time that you find and correct the problem(s).
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September 2022 by Linda Corneau
What is wrong with this post office. I had to change my address twice because they said they did not have . Over a month and they still say they do not have it.
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September 2022 by Connor Knox
Wow what a miserable employee Claudia is that was working this afternoon. Just a sad miserable individual. Wanted to deny my packages insisting she needed a return address to accept a package with a prepaid label. I send these all the time and the company that provides them DOES NOT put a return address. It’s always people at post offices that are the most miserable and nasty individuals.
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August 2022 by J B
I don’t know what is going on but lately on Saturdays I get the wrong mail. Last time two of my packages were lost and now I’m missing a package again. These packages are items I needed by a certain day. So they are supposedly delivered on time - yet in someone else’s mailbox!!!! It is Extremely frustrating.
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August 2022 by Justin Bulova
My grandmother visited yesterday, August 16th, Wednesday. The staff were polite and patient with her. They went out of their way to help her. I can't thank you all enough!
