-
March 2024 by Dave
The Retail Sales Associates at the UPS Store of Manalapan are great. They are pleasant, kind, professional, competent, and a pleasure to deal with.The problem I have with this store is policy. For well over a year, I have had important ice-packed medication shipped and delivered to this store with no problems. Then I received a telephone call stating that a regularly scheduled delivery is being denied because it is against the store policy to receive medication. So the store has been in violation of its own policies for quite some time.I asked the representative to please just ax elr this deli eei g ans I would straighten out the rememberigiztixs so thT the medicine no lo cer ee tIn the interim, i was struggling with UPS customer service trying to update the UPS My Choice app to reflect my new primary delivery preference location as my home address. Therefore, the app still had the UPS Access Point as the primary preference. So, I assumed that the next delivery would be denied. NOPE, it was accepted.So which is it? What is the policy?
-
February 2024 by Laura Igarteburu
Always quick service!
-
January 2024 by I P
Would never go to this location. Horrible customer service
-
December 2023 by Michael Colletti
I was assisted by Irene and Pat at this UPS location. They’re both excellent UPS employees and a pleasure to interact with! As usual my visit to this location, 345 US Highway 9 South in Manalapan, was a pleasant efficient one. It’s close to where I live so it is very convenient to get to. Again, the staff is excellent and I look forward to my next visit!Many Thanks!Michael Colletti
-
October 2023 by Stacie L
Patricia at UPS store Manalapan was wonderful. She was kind, and professional. She was knowledgeable and swift yet careful with my documents. I would definitely use her services again. All of the employees at this location are so friendly and helpful!
-
August 2023 by Evan Chen
Clean facility and friendly staff. She seems to have customerfirst in mind, as she prints the receipt first so we can leave before working on labeling the tires we drop off.
-
July 2023 by Sonia Sheth
The two men here are great but the lady with the glasses is just rude! She yelled at some man who only spoke spanish. He came in and walked to the front like he was supposed to in order to drop something off. She did not know what he was saying so she decided to yell as him saying what is this rather than being patient and working with him!
-
June 2023 by david bytheway
Excellent.A great experience every time.I come here whenever I need Notary services. The notaries in Freehold are undependable,and charge exorbitant fees for such a simple service.I like making an appointment here,I know the notary will be here when I get here,and the fee is very reasonable. The staff here is friendly,and helpful,always with a good attitude,and even though they are always busy,there is never a long wait,like the UPS in Freehold.These people work together to get you in and out quickly,unlike the Freehold UPS,where they see a long line and run in the back to hide,or start doing something else ,ignoring the line of customers. Its 3 miles farther for me,but honestly,its worth the drive.
-
May 2023 by S Young
The UPS Store is my Go-To for everything including shipping, notary, and printing. They are professional, strategic, friendly, and efficient. Patricia and Jesse always hit it out of the park for what I need to accomplish. ⭐️⭐️⭐️⭐️⭐️⭐️Thank you!!!!
-
April 2023 by Debbie Crocco
The very helpful ladies named Patricia and Irene at the UPS Store were the best!!!!! I had to return a gate that I thought would not fit in the box until they came to the rescue and got it apart for me! I cannot thank them enough for their mechanical skills and their willingness to help. Hope you girls have a fantastic day!!
-
April 2023 by Liv S
I had a great experience at this UPS store. Trisha and Joe were very helpful and polite. Excellent customer service!! Will be returning
-
March 2023 by Vincent Nuñez
Every time I come in this store I am always greeted with a smile by Trisha. She is a great help I only come to this store. A+ store. Will always come back!
-
March 2023 by lisa sauchelli
Patricia was extremely helpful and knowledgeable in her job. In a world where good customer service seems to be a thing of the past. It's nice to know there is a place to go to receive excellent courteous service, Many thanks and much appreciation.
-
March 2023 by Christina Barbato
I visited the UPS Store to send a package. Not having a UPS account, I wasn’t sure how to proceed. Patricia was very helpful in setting up an account & making sure my package was properly wrapped for shipping. Definitely a positive experience. Thank you.
-
March 2023 by Renee Horowitz
Patricia was extremely helpful and personable. An outstanding representative of UPS. I always trust that when I ship a package from this establishment it will arrive.
