-
August 2024 by Frank Modica
Amazing location.The staff is great. Patricia was very helpful and kind.
-
August 2024 by Irina Stolyar
Was not provided correct info
Was overcharged
-
July 2024 by Jos B.
TERRIBLE CUSTOMER SERVICE!!!! Dont waste your time at this store. Go to ANY other UPS. NASTY and CONDESCENDING attitude from a UPS representative I have EVER experienced.
-
June 2024 by Ann Useloff
This store is very clean and organized.
The customer care personnel couldn't have been nicer or more helpful. Patricia went above and beyond to help me. She was kind and patient throughout a bit of a challenging package situation and she answered all of my questions.
I would highly recommend this UPS store. Thank you, again, Patricia. God bless you.
-
April 2024 by John Natale
The staff was very helpful with my notary request and they treated me with kindness
-
April 2024 by John Supino
Very efficient and great services. Customer service is ?
-
April 2024 by Edward Silverio
I’ve had to use the Notary services at the UPS store on Route 9, Manalapan, several times. Much thanks and appreciation to Patricia whose patience, professionalism, and quality service made it a smooth and positive customer experience!
-
March 2024 by Dave
The Retail Sales Associates at the UPS Store of Manalapan are great. They are pleasant, kind, professional, competent, and a pleasure to deal with.The problem I have with this store is policy. For well over a year, I have had important ice-packed medication shipped and delivered to this store with no problems. Then I received a telephone call stating that a regularly scheduled delivery is being denied because it is against the store policy to receive medication. So the store has been in violation of its own policies for quite some time.I asked the representative to please just ax elr this deli eei g ans I would straighten out the rememberigiztixs so thT the medicine no lo cer ee tIn the interim, i was struggling with UPS customer service trying to update the UPS My Choice app to reflect my new primary delivery preference location as my home address. Therefore, the app still had the UPS Access Point as the primary preference. So, I assumed that the next delivery would be denied. NOPE, it was accepted.So which is it? What is the policy?
-
February 2024 by Laura Igarteburu
Always quick service!
-
January 2024 by I P
Would never go to this location. Horrible customer service
-
December 2023 by Michael Colletti
I was assisted by Irene and Pat at this UPS location. They’re both excellent UPS employees and a pleasure to interact with! As usual my visit to this location, 345 US Highway 9 South in Manalapan, was a pleasant efficient one. It’s close to where I live so it is very convenient to get to. Again, the staff is excellent and I look forward to my next visit!Many Thanks!Michael Colletti
-
November 2023 by Denise DeQuarto
Very friendly and helpful
-
October 2023 by Stacie L
Patricia at UPS store Manalapan was wonderful. She was kind, and professional. She was knowledgeable and swift yet careful with my documents. I would definitely use her services again. All of the employees at this location are so friendly and helpful!
-
September 2023 by Aleksandr Zaporozhan
Phenomenal and speedy service! Thanks Patricia and the rest of the team!!!
-
August 2023 by Debbie Crocco-Lopresti
The very helpful ladies named Patricia and Irene at the UPS Store were the best!!!!! I had to return a gate that I thought would not fit in the box until they came to the rescue and got it apart for me! I cannot thank them enough for their mechanical skills and their willingness to help. Hope you girls have a fantastic day!!
