-
December 2023 by Koye Oputa
really great job with my brows and ruma is kind
-
January 2023 by Priya Sharma
Best place to get your eyebrows done hands down, have been going for over 5 years and the precision and attention to detail is unmatched
-
November 2022 by SAVANNAH DARCY
Editing my review- first time I went my eye brows came out amazing. 2nd time they were alright. 3rd time completely ripped off my whole brow and pretty much left with nothing. Yup $20 down the drain along with an eyebrow.
-
September 2022 by Sava Francois
For the past 3 years I’ve been driving half hour from my home just to get threading by the best here. I solely go to Ruma (the owner) because she works MAGIC on my brows, but I can definitely say all her girls here do a good job as well. But Ruma is heaven sent when it comes to giving you perfect brows. Idk how she does it every time.
-
September 2022 by Christina Capaldo
Came in to get my eyebrows threaded and made even. Was handled by Pinki and all I can say is she is amazing. Very friendly, attentive, and is great at what she does. Will DEFINITELY be a repeat customer.
-
May 2022 by Sabrina
Having been going to this salon for years, always a wait for Ruma and now she barely works or is not there. They started taking appointments, finally, after many complaints, but they don’t even look at the appointment schedule. My daughters have been waiting almost an hour after their appointment time and one just sat down. If you cannot handle looking at appointments than block the day. There are many threading places popping up all over. What was once a good business is failing.
-
July 2021 by Patricia DeFelice
They do beautiful threading and shaping and they could not be any nicer!
-
May 2021 by Priya Rana
Got my eyebrows done after 6 months and Pinky did an absolutely amazing job!! Took her time and didn’t make them thin but brought out the best shape I’ve had in years. 100/10 ask for her!!
-
April 2021 by Joe S
I made an appointment online for Pinki to thread my eyebrows but when I went in, Ruma insisted I let another woman do my eyebrows. As a guy I don’t like my eyebrows to be too thin and Pinki always does them perfectly. The lady that did my eyebrows basically took all of my eyebrows off and I still tipped her. Don’t go here unless you want unprofessional service.
-
March 2021 by Fatima Z
When you enter the salon you are totally ignored. I grew my eyebrows for over a month so I have a nice shape. But the lady who did it left extra hair and shape is not so neat. Eyebrows here are $15 and I told her to charge $17 including tip and she charged $20 when I checked later. I should have double checked right there but I didn’t know people do this too. Pathetic!!
-
February 2021 by Jamie J.
loved this place, I didn't get the name of the lady who did my eyebrows, but let me tell you, I think I finally found the one after almost 8 years of living in jersey! she is my go to lady now for eyebrows! kinda pricy but was worth the money.
-
October 2020 by Kim Shahani
Had an amazing experience at Ruma's. My eyebrows were a mess before Ruma worked her magic. Completely painless. I left perfectly satisfied. The salon is spotless and all the covid protocols are being adhered to. I highly recommend it.
-
September 2020 by Annapoorni S
Very friendly and capable folks at this place.
-
September 2020 by Adela D.
I RARELY WRITE REVIEWS. But this needs to be said. Made an appointment with Ruma and of course didn't get taken by Ruma because she seems to only care about her regular clients.. Despite my appointment being with RUMA at 5:00, Ruma went and took another girl who came in a few minutes after me. Hey Ruma maybe try treating your clients with the same respect you give your favorites? What kind of business are you trying to run here? Why even have an online booking system if you're not going to even follow it? Your customer service is terrible. instead the other lady destroyed my eyebrows despite me asking her not to thin them. It's the ONLY thing I asked of her. More than half of my eyebrows were gone. It doesn't matter... if a client asked you NOT to do something but you do exactly that, how are you going to try to not take the blame... on top of that Ruma heard and saw me conversing with this woman about destroying my eyebrows, and tried to IGNORE and pretend she didn't hear until she had no choice but to approach me. I don't care if you're with another client, this is your business, someone fucks up YOU fix it or teach them to solve the problem.... She literally did not care that I was vividly upset with this women. So fake. Instead of apologizing and acknowledging the disaster on my face they asked if I would be coming back. No!!!!! Ruma you should have just slapped me across the face instead of asking me if I would be coming back. My eyes were full of tears because I was so upset. They seem to only care about the $$ . Could have easily apologized and refunded me my money or offered me a free threading and maybe I would have come back if RUMA wanted to do my eyebrows and not the other ladies there. Ruma didn't just lose me as a customer but the rest of my family members who have been coming to her for years and recommended Ruma to me when I recently moved here. Disappointed I still paid AND tipped the women although I regret doing so because the way Ruma handled the situation after she was forced to approach me showed me that she simply does not care about her business. You would be better off going to Sutra, they're a little pricier but had a great experience there while Ruma's was closed.
-
February 2020 by Christina R.
I went here for a clean up a couple of months ago and stressed how I have been trying to grow them thicker and to just clean up and NOT make them thin. The woman, she wasn't the owner, completely ignored me and completely changed my shape. When I told her they were thin she shrugged her shoulders. I couldn't even say anything else I was so upset. I haven't been able to touch my eyebrows for 3 months because after lots of research that's apparently how long it takes to regrow them. I will obviously not be returning here to get them done again!
