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January 2024 by yasmine Nicole
I made a 6:15 appointment 1 week in advance, I was called and asked to come in earlier and I said I would if I can. I was coming from work and there was an accident and traffic that pushed my ETA from 6:07 to 6:19. When I parked he again called me and was telling me he can’t do my nails it’s too late etc. I walk in he’s yelling and very rude in front of other workers and a client. He even said that he has me under a special name and only he can book my appointments cause I rescheduled before and canceled. I only rescheduled one time out of the year+ that I’ve been going there. The time that I canceled was because I made an appointment for a specific time and whoever made that appointment put it under a different time, when he called to ask where I was I told him my appointment wasn’t until an hour later and he said no and had to cancel me. What really pissed me off this time around, was that he was rude and nasty in front of other people. He also was laughing and thought it was funny that I obviously was annoyed. He kept complaining that he had to pick someone up from the airport at 5:30 and that he’s now late. If he knew he had to pick someone up from the airport he should’ve had been professional and not have that late appointment open. Because he kept complaining I told him to just do my acrylic fill and not even paint them. He rushed to do that and then ended up charging me regular price as if I also got gel polish on top when I didn’t. I am never going back to this establishment again!
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October 2023 by Mikayla Mavi
DISGUSTING!!!! Do NOT get your nails done here. I came in for my first time to get my gel removed and just get plain nail polish. First of all, none of the employees speak English which makes it very hard to communicate with them without them messing up. I walked through the door and I was not greeted by any of the employees (they weren’t even busy). Then I talked to the nail tech and he got the order wrong. He started obnoxiously screaming and yelling for “bad communication” when I restated the order more than three times over the phone. After ten minutes of listening to him complain, I sat down so he can do my nails and he didn’t even replace the paper towel that was already on the table. NO HYGIENE AT ALL!! Then when he was removing my gel, I told him not to cut my actual nails underneath, which he agreed not to do. But he ended up doing it anyway after being asked not to. I was very upset because he had cut all my nails off. I asked him to file whatever was left of my nail into an oval shape. He agreed to do that but he ended up filing my nails into all different shapes. Some nails were square, some were squoval, and some were coffin. I was very frustrated and I asked him to make it more thinner and OVAL shape. He said “no. This is good enough”. No customer service, no hygiene, no communication, and no detail to any work. This was my first and last time going to this atrocious place.
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October 2023 by Stephanie Nwamadson
The owner of this place is rude and have no regard for people of color irrespective of their status. Though I have been a customer for 2 years, his disrespectful behavior again today was the last straw. I put him in his place and he told me he’ll not allow Kevin (one of the nail techs) to do my nails for me. All I asked was if he will be able to do my nails since I didn’t see him doing anyone nails then he got upset and replied “if your sister doesn’t get here by 4 I can’t do it for her.” He didn’t response to the question I asked. I booked for my sister and I. This Asian dude is a stupid racist who only have regards for white people and his own kind. I let him know I’m not the one to play with. I left the place and will NEVER ? RETURN!!! I left with my money and my dignity as a black woman.
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October 2023 by Karie Faccone
Johnny always makes sure his staff understands your needs. Clean, happy environment.
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May 2023 by Joti Dhillon
I have gone to polished nails 3 times now. I absolutely love the work. The staff are kind, caring and funny. I have recommended them to family and friends.
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April 2023 by Jennifer McDonald
Highly recommend Polished Nails. Lola was so attentive and took pride in her work. She made conversation and did an amazing job. Pricing was very reasonable and very clean placeService: Acrylic nails
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March 2023 by xeia world
Johnny takes care of my nails and I feel very happy with him and his work. He deals with my anxiety and makes me feel at ease for me to get great results at the end. The place is clean, friendly staff, very well lit not a dark place, clean bathroom, plenty of parkingPrice affordableRecommend to pay a visit, you'll not be disappointed
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October 2022 by Ayah Farraj
LOVE THIS PLACE!! Johhny is always so welcoming and accommodating. My nails always come out amazing!! I always come back ❤️Services: Nail repair
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September 2022 by Erin Griffin
I just witnessed the most horrible act of racism. The owner of this salon denied doing a SCHEDULED client bc she was a black woman. Like blatantly denied doing her bc she was black. I was SHOCKED to witness this. The fact that he was openly admitting refusing to service a woman bc of her skin color so openly completely blew my mind!! I will NEVER support this place again! SHAME ON YOU!!Service: Pedicure
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September 2022 by Jailene Cardenas
Affordable clean highly recommend Will. Does an amazing job!
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June 2022 by Jacqueline Carpenito
SO NASTY OMG!!! I had to cancel an appointment because my 5 year old was home terribly sick and I had no one to watch her. They said "really? last minute cancellation??" LIKE I WANT TO BE AT HOME CLEANING VOMIT RATHER THAN GETTING A PEDICURE!!!!!!!!!!
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September 2021 by Ina Ko
I went to Polished Nails for the first time and got gel mani and pedi by Will. He did such a great job and made my nails perfect for my trip. I will be coming back as a repeat customer. The place is also very clean.Services: Gel manicure
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August 2021 by Amber Nepravishta
Beautiful work! I got my nails done by Will and he paid extra attention to detail and made my nails perfect! I absolutely love how they turned out ? I will be coming here again!!
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August 2021 by V. Yve
I'm new to the area and this place was recommended. Absolutely LOVED my experience. Did a gel-pedi, and a full-set with gel polish. Loved my hand design and the pedicure was lovely. I did my hands with Will and Pedi with Maria. They work fast but quite well. I did not feel rushed and they did a great job. Will got my nail shape perfectly! So HAPPY I was put on to this spot. Will be a regular customer here for sure.Services: Acrylic nails
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July 2021 by Nicole D'Agostino
I’ve been coming here since they opened. The salon is always clean! Will does my gel fill and is always professional and on time. Maria does my pedicures and she is also amazing and professional. Prices are great and quality is over the top! Highly recommend!Services: Manicures
