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January 2024 by Sami Mlk
Top of the list. His hospitality
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September 2023 by joe ganzy
The guys who were at this store when I went in this afternoon were great, the way this store rents out instruments is awesome. I look forward to shopping here often couldn’t recommend more highly
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September 2023 by C Richards
Employees in the shop have always been pleasant and helpful. I was super frustrated by their rental policies though. Granted, it was over the 2019-2021 time period, but school lessons ended and we honestly forgot about my daughter's instrument; it didnt show up on the online portal and M&A stopped billing... so when we realized we still had her instrument, we thought they were just offering a grace period. Nope. I owed $$$ for a year and a half of rental for an instrument that sat in the back of a closet. Since she stopped playing and my other child started, I thought I'd just return it and hold onto the credit built up during the rental period. That didn't work either. Apparently, when you return an instrument, you need to cash in that day or it disappears. I suppose I should have done a better job of reading the contract. :(
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January 2023 by Peter D'Aiuto
Had the distirtion pedal I was looking for !!
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October 2022 by Theresa Gabler
Super friendly and helpful!
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January 2022 by Lenore S.
I had ordered a digital piano package online from Music & Arts in September for my daughter's birthday in October for pick-up at the Manalapan store. The order kept getting delayed and every time I called the national number, they told me different stories about where my order was. When my daughter came home for Thanksgiving, I decided to go to the store in Manalapan to see if they could help me. They were fantastic--they checked to see if they had the piano in stock and they did--they didn't have the package but they put one together for me of better quality at a slightly higher price than the online price and they also took care of cancelling the online order for me. I was so frustrated at the HQ when I came in but they were so kind and helpful and my daughter finally got her birthday present and loves the piano. I would definitly go directly to the Manalapan store instead of buying from Music & Arts online because they are true problem solvers and very fair. Lenore S.
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January 2022 by Ben Mak
Stopped by the store a few times, called in many times, left information with 3 different people that work there, everytime I was told we will call you, days and weeks went by, no one ever returned my calls, went to the store the on Saturday, the place was empty, yet no one has the courtesy to return calls. Also was told that the system was down, and will only be back up on Tuesday!! Amazing!! terrible customer service, not really sure how they get more then 4 stars.
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August 2021 by Zhengfan Yang
Very nice and helpful staff. One string of my kid’s violin snapped. I brought the violin to the store and the staff there installed a new string. They only charged the price of string for their effort. I am very thankful for their service.
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February 2021 by Dmitriy Makarenko
Stopped by the store a few times, called in many times, left information with 3 different people that work there, everytime I was told we will call you, days and weeks went by, no one ever returned my calls, went to the store the on Saturday, the place was empty, yet no one has the courtesy to return calls. Also was told that the system was down, and will only be back up on Tuesday!! Amazing!! terrible customer service, not really sure how they get more then 4 stars.
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July 2020 by Vasanth Vasanth98
Worst place for rentals these guys force you to take stands.
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December 2019 by Viraj Pasricha
Very nice staff and were very helpful. I purchased my instrument here and got it for a nice price!
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July 2019 by brandy ruufuycyyyfyyhdhghvhchchuuhfuf. in icker
Rented my daughters flute for 3 years until she decided she no longer wanted to play the flute. The staff was very accommodating into using our credits for a new instrument for her to try instead of just losing it. Very polite, understanding and willing to help!
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February 2019 by Kevin
I had several visits there for music related needs for the kids, and every trip has been pleasant one. Incredibly decent staffs, manager and services, highly recommended!
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July 2018 by Linda J.
Wonderful store and staff. Staff take the time to explain options and educate customers. The store is well maintained and easy to find.
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May 2018 by Emelia A
This is my go to music store. I've been to quite a lot of music stores through several years and this by far is my favorite. The staff is really cool, always ready to help, and quick at replying back to emails, voicemails, etc. I bought my violin from here a few years ago and Im also currently renting my oboe. The prices are a bit more on the expensive side but they sell great quality things so its worth it in the end, especially when it comes to instruments. I haven't taken classes here but I've met a couple instructors and they seem like they really are passionate about their instruments.
