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February 2024 by Neil A.
Great gym , poor management. The parking lot close to the front door was closed for months to resurface it. The first snow storm we got and it was closed for some unknown reason and the rear door that was in use while it was resurfaced was now locked. They can not make a parking lot repair and they are building a new hospital. Good luck with that.
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January 2024 by Ellen K.
POOR CUSTOMER SERVICE! I have left voicemails trying to get an appointment. I received a call back only to say that they were completely booked and had no open appointments for the next few weeks. Why did you spend money to solicit new customers, if you do not have the staff??
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July 2023 by Riaz Miah
Excellent new facility. Very spacious work out area not crowded.
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May 2023 by David Carney
Facility is great …. More of a rehab place then a gym
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April 2023 by Teachers With Class Sales Estate Sales
I enjoy going to this place you can always get a machine to work on. It’s never very crowded a little difficult to get into some of the classes. You have to use an app but besides that I do enjoy places close to my home.
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March 2023 by Jackie S.
Poorly managed! Have rules with no enforcement! When inquiring on issues no response or return calls.
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March 2023 by Maryanne
Erin S., Fitness Expert, took me on a tour of this amazing fitness facility & she was so sweet and helpful!! Can't wait to get started. ?
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March 2023 by Sasha Jacobs
Always clean and organized, awesome equipment and staff. The wellness app is also phenomenal
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March 2023 by Moni Miotti
I joined a little over week ago and I am so so happy I did! I did the tour with Lisa (she is amazing) and was convinced that was a great investment in my health and well being. I love how clean and bright the place is, I love the shower and sauna :)If you are thinking about joining it just go for it, I’m sure you won’t regret!
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February 2023 by f f
Seems to be a new trend going on, get to the gym, leave a water bottle on a machine to reserve it, go to the lockers and come back 5 minutes later
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December 2022 by xxxxx xxxxx
A very friendly place to get a good workout in. They offer a little bit of everything- Aquatics,Classes,Heated Whirlpool,Free Weights, Indoor Track etc …Physical Therapy and a Pharmacy etc…Staff is always cheerful and welcoming. Immaculate locker rooms with steam room and sauna. Members are kind and generous in sharing the pool area, machines and locker room space. Elevator access and available wheels chairs if needed.
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December 2022 by David Boyd
Beautiful facility and a great place for a birthday party for kids!
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December 2022 by Brian Birchler
Originally I signed up in May of 2021. I was assured when signing up that the mask mandates and Covid restrictions were loosening up and that I would be able to work out normally and the amenities would be fully open in a short period of time. That was not the case, the restrictions only tightened and for this reason my enthusiasm for using this facility rapidly waned. I knew I was signed up for a year contract and my wife didn’t mind the restrictions so I decided to pay the dues for the remainder of the contract period. I came in today with the intention of renewing my 1 year membership which I assumed was expired 7 months ago. BEWARE! When you sign up, you are responsible for every single line of text in the contract. They will continue to charge you over and over even if you haven’t checked in for a year. It is YOUR responsibility to tell them to stop charging you otherwise they will auto renew you into infinity. I expressed my concern and alarm as it dawned on me that I had been paying these people 100s of dollars for no reason. They are very quick to put the blame on you and throw the contract back in your face if you indicate that you are unhappy being charged for the last 7 months after your contract would have expired. They compared their operation to Netflix and insinuated that I wouldn’t be complaining to Netflix if I paid for their service even if I stopped watching the shows. They claimed to have too many members to look at each one individually to see if there’s any strangeness going on with the account (like not swiping in and using the service for over a year!) This is bad business in my opinion. To blatantly take advantage of someone’s absent mindedness and charge nearly $1700 since May 2021. Especially during such a difficult time for our society. Yes it was MY FAULT for not double checking that I wasn’t being robbed. I expressed that I felt robbed and the man I was dealing with took a much darker tone and claimed that “he didn’t agree with the accusations I was leveling at him or the way I was characterizing the situation.” (Essentially making me feel like I’m the bad actor for being upset about the shadiness of the situation.) 2 star rating because I believe in fairness and the place is decent as far as the facility goes. The man I dealt with did offer me 2-4 months credit if I continued which was admirable. This unfolding of events made me very uncomfortable in proceeding with this group any further. I cancelled my contract and Im unlikely to return because I don’t feel valued or respected.
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December 2022 by Sandie P.
Decent gym but the mask rules they have are absolutely ridiculous. You have to walk in with a mask on but then you can take it off when you walk in 8 feet. It's the most idiotic thing I've ever seen in my life. Not to mention if you go to physical therapy there you have to wear your mask behind one side of the small wall barricades but the other side is the open gym where people are maskless, MAKE IT MAKE SENSE!! Weight room upstairs is kind of a joke, if your a real gym person skip this place. Vibes and energy are really low in this facility.
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October 2022 by Tryphena Hamilton
Best gym in Bergen County!!! A must go!!
