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December 2023 by V S
I stayed here for one night December 9th. Are the rooms worn? Yes. Does the property need some updating? Also yes. But everything is very clean and the staff super friendly, which is perfect for my needs. As long as you aren’t expecting luxury accommodations, and want something for relatively low cost, this place is for you.
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December 2023 by Mecalynn W
The only reason I’m giving a 2 star review is because the receptionist was kind enough to give a refund after the experience my fiancé had (will update if needed). Though based on everything else it’s a 1 star..My fiancé travels full time for work and had just checked in this afternoon (12/9/2023) Upon going to bed for the evening, as soon as he laid down on the bed for the first time ever, he looked over and a bedbug was crawling towards him! He immediately recognized the type of bug it was and killed it. Advised him to pack everything back up and stay somewhere else. He checked in with the receptionist before leaving showing him the bedbug and was kind enough to give a refund (though was told it would take up to 30 business days, which is why I said would update if needed). Do not stay here unless you want to risk getting bedbugs in your belongings.
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November 2023 by Gary Ans
The manager, John, checked me in. He is great. Everything except the shower is showing a little wear and needs updating. Clean and comfortable. Just muffins, tea/coffee and oranges for b'fast.
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October 2023 by Diana Perez
Horrible room toilet bowl making noise all night .shower head filthy in bathroom.cracked mirror in bathroom sink .air condition vents dirty . Rooms smell like cigarettes.musty smell also could not sleep all night ! I have the pictures to show the evidence !!Rooms: Not clean at all won’t come here again waiting on my reimbursement
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September 2023 by Valerie Choe
Location was convenient, but very sketchy. Did not feel safe walking dogs or going to and from the car. A lot of people were loitering around the parking lot.Kids loved the room because it had arcade games and bunk beds. We (adults) did not enjoy the room. There were lockers, but that was the only storage. No dressers or drawers or even shelves to store clothes and belongings. No closet. Toilet seat was only attached on one side. Shower handle was broken, and drain was finicky. The tub would fill while showering. There was a nice full size refrigerator and microwave. The sheets and pillowcases had black marks on them, and the blankets had holes, perhaps from cigarette burns. The room was infested with ants, and we saw many cockroaches. We returned one evening and could smell where bug spray had been used. The wifi was unusable. It was slow and spotty. There was a serious lack of usable plugs in the room. We had to utilize the bathroom plugs to charge phones and unplug the lamp to have an extra plug to access.
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September 2023 by Ryan Giamanco
The manager on duty, Bryant, gave me a great deal!This was impressive, considering I booked at the last second.Great customer service!
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September 2023 by Joel A.
First impression upon walking into the room was it's nice, large and clean. But the floors showed quite a bit of wear and could use some replacement. Then I notice there is no refrigerator, and no microwave. Not the worst thing, but I have stayed in lesser hotels that had them. The TV is way too small for the size of the room. The ironing board was broken, and the WiFi was horrible. The breakfast selection was sparse at best, but at least it was there. I was pleasantly surprised to find there was maid service when I got back the second day, which isn't always the case these days. Well, partial maid service. They took my used towels and didn't replace them - not fun to realize until when you step out of the shower and reach for a towel. Try drying a 6 foot 5 inch body with hand towels. So that was a wash (get it?)They say there is someone at the desk 24/7. Not true. I passed the desk several times when there was no one there, including when I needed someone there. You can buzz someone, and hope the buzzer worked and someone will come. It worked after several tries when my card didn't work when I got back to the hotel for my second night. But this seemed to annoy the on duty person when I checked out the following morning and needed a receipt, coming out of the dark back room with wrinkled clothing seeming to suggest he was sleeping. And one last extremely annoying thing - I tried to get food delivered and the delivery person wouldn't come to the room. He claimed he wasn't allowed by both his employer and the hotel. Both the restaurant and the hotel get dinged for this moronic issue. It certainly isn't a security issue since, as previously mentioned, there often isn't anyone at the front desk anyway and anyone can walk right in.
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August 2023 by oh yes ican
A quick overnight! It is what it is . The staff was great. The place was busy that too makes it satisfactory. Basic bed and TV. Sleep and go. And a quick coffee for the car. Needs updating and the 3rd floor corridor has an odor that need attention. Met the manager when I checked out. A very kind nice man. Told him about the odor he was well aware. Overall a decent stay!Rooms: Basic budget hotel tired decor but clean
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August 2023 by Kat Alvera
➕ Front desk staff was niceTLDR: do yourself a favor, save your money, and do NOT book here➖ The room REEKED of cigarette smoke, like someone had been chain smoking in there all day before we checked in. I tried fleeing to the bathroom to avoid the smell that was on the linens, but the bathtub was moldy and had hair in it and the toilet smelled like it hadn’t been cleaned. Couldn’t even stay the night, checked out a few hours after getting in. NOT what I wanted after being on the road all day. I’m at another hotel and the smell is still stuck in my nose. They don’t offer refunds after you check in and now we know why. It’s cheap, but not that much cheaper. Go somewhere else ?
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August 2023 by Soraya Desmangles
Not for long stays, decent parking, easy to get in and out, right off the interstate, restaurants close by, had a few ants in the room, travel companion is sensitive to mold and had to use her asthma
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August 2023 by Eloy G. Rosario
John, the new manager, has worked miracles on this location. It's been steadily improving. Will recommend to friends colleges and family.
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July 2023 by Bernard Frederick
The room needs updating. Bad paint, old dirty carpets need to be removed. The room is dark and smells musty. The breakfast was not a breakfast at all. I wouldn't eat anything there. Green oranges are not my thing. Cereal bars have too much sugar. Sugary muffins with processed preservatives is not for me. The man at the front desk was very nice. I liked him. I liked the picture above the front desk. The location was good.
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May 2023 by Cheryl MIL
I booked a room here for just overnight to stop over on long drive back home from VA to northern NY. The staff that checked me in and out were very pleasant and courteous. The hotel was cleaner than the one I stayed in Fredericksburg VA prior to this stop. The beds were softer which was nice for me. It was quiet and I felt very safe with the extra lock on the door. I think other super 8 hotels should learn from this one.Rooms: The rooms are ones with doors inside hotel rather than just walking put the door to outside. The room was very cozy and felt more like a luxury hotel to me than the super 8 in VA that we stayed at prior. It was very clean as well.Safety: Felt very safe in this hotel. I always feel safer when the rooms are actually accessed inside the hotel from a hallway than accessing room from directly outside.Walkability: We were able to walk right next door to McDonald's for dinner and for breakfast in the morning.
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March 2023 by Izz
Had a problem with the manager Anthony yesterday. He came to our room while my wife was partially naked and I was in the tub. He started with " Are you decent" and started berating us for leaving a bad review. I'll upload the video to the Google page. Used to like this hotel. This new guy, I don't know. Who keeps a picture of themselves in their office?
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February 2023 by itsjustjacob320
Genuinely the worst hotel experience I've ever had. While the room wasn't great, the staff was horrible and merits the one star. Seriously- I have never dealt with ruder staff in my entire life; they were rude, unprofessional, and undignified. After complaining about housekeeping trying to enter my room before checkout, the management decided to harass me by sending them into my room multiple times afterwards (all before checkout) just because I asked them not to, including when I was in the shower. Then, the manager called me a liar ("they never entered once, you just want a refund"), said he didn't have time to deal with guests (exact quote), and told me to leave. Apparently, the management at this location (Antoine Spurling) is allowed to be as rude as he wants as there is clearly no accountability for the manager to be nice or in any way accommodating. Upon reading more reviews and checking with the BBB, apparently I am the not the first guest to have housekeeping enter before checkout, nor am I the first person to deal with the horribly rude management. I am not picky- all I ask is that I am given my rightfully paid-for privacy until the time of checkout, and this location's management went above and beyond to be as rude and demeaning as possible. On top of that, the room was in rough condition, smelled offensive, had an extremely loud noise when the light was on, and did not have basic amenities like clean towels, soap, etc. I would recommend spending the extra $10 and staying anywhere else on NJ-17.
