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February 2024 by Greg Parsons
Don't go here. They had my generator for 11 months and I got it back in worse condition than I brought it there. It looked new when I dropped it off, now its filthy. They told me that the RPM control module was on backorder a month into them having it. At 11 months they told me it was a carburetor that was backordered. I picked it up and immediately dropped it off at another shop.
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December 2023 by Len Kolonsky
First class customer care and service. Woodchuck's picks up, delivers and is fairly priced. Woodchuck's has maintained good old fashioned customer service
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September 2023 by ppalmcab1
Wasn't able to fix my lawnmower in a reasonable time, lost parts, took it to peg small engines, took them one week ,they had to charge extra because woodchuck lost parts
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August 2023 by Taylor Feuer
Had my Ryobi power washer with Honda engine serviced here. Great service, they were able to fix my power washer easily without issues or any complaints. I don't know why everyone has given this place a bad rating or mixed review but these guys are totally awesome and are extremely helpful. Ryobi recommended me this place for service for warranty and honestly these guys are awesome I don't know why people give these guys such a bad rating but these guys are awesome I don't know what people are talking about.. definitely 5 out of 5 and this is my new go to spot for power washer and other small engine repairs
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July 2023 by William
I'm a fan. I called the other 2 Toro dealers in the area before I called Woochucks. One of them wanted twice the price I paid, the other one had no idea what I wanted and quite frankly, sounded like he was high.
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June 2023 by Andres Serrano
They rightfully only have 3.5 stars. I took it there to get a recoil fixed because I work an entire full time job and figured I wouldn’t have time to work on it myself. It took them 2 weeks to simply do a pull chord that should take no longer than 4 billable hours to complete. I was also told on the phone that if I supply the part or would only cost $20 to repair. Now granted I had to do a double take because that’s absurdly cheap. After the two week time frame I was charged $42, which I wouldn’t complain about due to that being a regular rate. I took it home the very next day and a wheel fell off. I find it suspicious being that that’s never happened accept for the one time that I took it to an opprobrious shop. I figured I would call them to let them know because I’m certain I wouldn’t want my workers causing unnecessary issues. The lady on the phone proceeded an attempt to requote me and try to get me back into the shop to do more service work. DO NOT TAKE YOUR EQUIPMENT HERE! Save yourself time and money!
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June 2023 by Craig Thomahawk
Grimy business. Awful customer service. Stay away at all costs.
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May 2023 by giovanni alvarado
They always take good care of my needs, but my edger it's being there for service for 2 weeks and I haven't hear from them.
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December 2022 by M A
Make sure you read the reviews before going to this repair shop!!How they still are open is beyond me because they have the worst customer service. We dropped off our lawn mower for a wheel to be replaced for $100. When we got it back and turned it sounded like it was about to blow up. The blades came off and we couldn’t use it and had to take it to another repair shop. When we called to let them know her response was well maybe the blades were loose. The lady on the phone was extremely rude! Stay away from this repair shop at all costs!!
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September 2022 by Andrew Sarli-Prelle
Worst experience ever. The nastiest women working behind the counter. Never going back.
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June 2022 by Melissa Birch
Make sure you read the reviews before going to this repair shop!!How they still are open is beyond me because they have the worst customer service. We dropped off our lawn mower for a wheel to be replaced for $100. When we got it back and turned it sounded like it was about to blow up. The blades came off and we couldn’t use it and had to take it to another repair shop. When we called to let them know her response was well maybe the blades were loose. The lady on the phone was extremely rude! Stay away from this repair shop at all costs!!
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June 2022 by JAMES EPPINGER
This place has it together service questions answered , parts in stock , reasonable prices remember everyone can have a bad day but so far I'm happy ...
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December 2021 by Carol F
Had my snowblower fixed by but not really fixed. Was leaking gas and carbourator was not right so they did a tune up but that did not fix the gasoline leaking. Cost 150 some dollars and when i took it back they charged me for round 2 again.Maybe good for some but not me.
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November 2021 by Maggie
Stay Away !!! Took lawnmower there to be fixed. They did not fix it. So went back and told them they did not fix it. We were told it was out fault that we had put bad gas into the lawnmower, they said they cleaned out the lawnmower. Got it home and the lawnmower was still not working. The owner is rude.
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October 2021 by Al Prosceno
Took a riding mower in for warranty service. Has been in shop 3 months and 3 weeks. Have to make multiple calls to get updates. Maybe everyone is waiting for parts but seem to just get attitude when I call. Waiting for second part to be installed and hoping this one will actually fix the problem. Problem maybe on Ryobi's side (Ryobi warranty) but summers gone and still no mower.
