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November 2023 by Jazmine Brinkley
Samantha and Scott (It was his first day) helped me when I visited the store. Their customer service was off the charts a d the product I got was great. Highly recommend Pune Pod White Gummy. Thanks for a great experience
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November 2023 by Kammy
Stopped in earlier today and Taylor was great! Extremely helpful. Will return.
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October 2023 by Ted Welsh
Great selection, good people. I am a regular patron.
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September 2023 by Brian Geiger
I went in here initially for my glass for the tobacco pipe and he recommended a cleaner for it that’s worked really good and lasted me forever. Zac helped me find some other pieces here and there Nice selection . I visit the plaza often.
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September 2023 by Darlene Dipatri
Best smoke shop around Samantha was really helpful.... Showed me a cool trick.
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August 2023 by Wade Werosta
10/10. Two thumbs up. Standing ovation. Samantha was very friendly, her customer service is what made this visit stand out beyond others. I’ve been trying out other shops in the area for what I need, but I’ll be back there from here on out.
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August 2023 by Jennie Graff
Great selection, affordable pricing, and Samantha was so nice and helpful! This is my new go-to place.
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July 2023 by John Capra
Worst place to get a new vape. Mine was broken and I was not satisfied. Kevin your employee was rude and unprofessional. I was going to exchange it for a pricier vape but I could not. NEVER AGAIN WILL I GO THERE. No wonder vape shops are closing.
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February 2023 by Craft D Pham
One of many Puff & Pipes I regularly go to for my vape needs. At this particular location I have dealt with Justin often and that man is amazing. Given none of the locations often have the coils I need (LP1 for my Nfix Pro), I can't fault that on the employees. Justin went above and beyond to help me find alternatives without costing me an arm and a leg. For coil availability, Puff & Pipe as a whole would get a 3.5/4 star review. However the service from employees like Justin it makes the experience far better and I will continue to shop here. For the inventory manager/owner(s), please get a more consistent flow of inventory, if it weren't for great employees I would shop elsewhere.
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December 2022 by Isaiah Mcclure
Julius was dope hooked me up with a new vape and gave great advice when making a decision. Definitely go see him
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December 2022 by Vince Long
The shop overall is amazing. Great products and nice selection, but todays trip was made even better by Andraya. From the moment I walked in the door she was there and offering help. She was quick, efficient, and very sweet. 10/10 for customer service. I will definitely be back , and it’s thanks to Andraya
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December 2022 by Brandon Smith
Chrissy was a major help in guiding me on which mod is for me. Extensive knowledge, patient, friendly, and just an all around great aid to Puff & Pipe. Also love that the whole store has a little something for everyone here. Def coming back.
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December 2022 by T.C.
Garrett was very helpful and easy going! Not all the local P&P's are enjoyable to shop because the poor vibes from the employees. But Garrett didn't rush me out of the store. Instead, he helped me choose a product since stock has been low.
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April 2022 by Angelica ..
Been coming here since they opened and it's always been a good experience. Marj here is AMAZING and so informative!!
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December 2021 by Taneesha Scott
Ashley was amazing! It was my first time buying a vape and she guided me through the whole process! Amazing customer service and I felt great about my purchase. This place has everything you need. Thanks Ashley!!
