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10AM - 6PM
11 Park Ave, Madison
Mobile Phones
“Chris was patient, helpful efficient and kind.
It was a pleasure to have him assist me with the process of upgrading my phone.
Excellent service!”
“Pug was knowledgeable and very professional. He made me feel welcomed really took the time to understand my needs. Highly recommend. If I could leave 6 stars I would”
“I had a problem with my phone, Verizon customer service was horrrrrrible (Manny/Trillion/Shian & Justin) were excellent, my problem was so unheard of that it literally took them all to fix my phone, they were patient, helpful, showed concern, worked together and made sure I was a happy customer before I left…….Im never going to any other location and I live approximately 20mins away and there is a location 5mins away from me!”
“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”
“My son and visited the Verizon store to create a new account for him so that he could transfer his line to it. But Omar the salesperson advised us that it would cost us more, so we didn’t do it. He also made us aware of a promotion that allowed many of my family members to get iPhone 15 for about $5/month, which we did.
In all, we were very satisfied with the experience.”
“They help me out to keep my number from T-Mobile and transfered my same number to an amazing free Boost Mobile phone. Now I have a new phone, great service and my experience with the store was great ?”
10AM - 7PM
18 W Main St, Denville
Mobile Phones
“This is one of the best Verizon Stores in NJ. I drive over an hour just to get serviced by Mr.Christopher. He is an elite employee. The customer service I receive here is worth the gas and more! Things are explained to me and solutions are found. I have been on a Verizon plan my whole life. I’m pretty sure I’ve seen majority of the challenges a family can experience with a phone service over the years. 13 years to be approximate. I’m so happy to have remained with a company that hired a person like Mr.Christopher. Definitely the environment embodies a safe place for all, whether you are a tech savvy person or a “detached upgrader”. This store has supplied me with the best service of a lifetime.”
“Haley helped me so much. I'm not tech savvy at all, and make me getting a new phone and the best deal possible! 5 stars isn't enough for a recommendation. Thank you again.”
“Neal, at the Livingston Town Center Verizon store, is knowledgeable, personable and beyond helpful. He is straightforward and honest, and redefines what customer service is all about. I highly recommend going to this location and working with Neal. It’s worth the drive!”
“I WANT TO GIVE CHRIS, JULIAN AND BLANCA A HUGE SHOUTOUT AND THANK YOU FOR BEING THEMSELVES AND ASSISTING ME AND MANY CUSTOMERS THAT I HAVE BROUGHT TO T-MOBILE I APPRECIATE YOUR TIME AND PATIENCE TO MAKE SURE WE ALL WERE HAPPY AND YOU ALL KEPT SMILE ON OUR FACES KEEP UP THE GOOD WORK BECAUSE YOU ALL ARE AWESOME MUCH LOVE SAM”
“ALL I CAN SAY IS WOW VERY PLEASED WITH MY ITEM. VERY PROFESSIONAL AND HAS GREAT PRICES. I DO PLAN ON GETTING MORE ITEMS I HIGHLY RECOMMEND JFK ELECTRONICS & WIRELESS TO ALL A+++”
10AM - 7PM
2 Ashwood Ave, Summit
Mobile Phones
“Prior to my in-person visit, the sales associate, Judy, was extremely patient and willing to offer me the information I needed when purchasing a new phone for my loved one. She was very helpful and focused on my needs during our short interaction. Thank you Judy.”
10:30AM - 7PM
220 E Front St, Plainfield
Mobile Phones
“This store is the best in TOWNNN ! they help you with anything you need, even the smallest things like putting a glass on your screen. I highly recommend for you to go here for all your phone problems #10/10”
10AM - 8PM
100 US-22, Springfield
Mobile Phones
“Great customer service when I needed a screen protector replacement and I couldn't get one thru the zag website for some reason. He put it on for me and was super friendly Would come back again”
“5-star customer service from Awilda; we entered T-Mobile at the Short Hills location for a new IPhone for my niece, as her battery was draining, and her phone would shut on and off.Awilda was helpful and hands on from the beginning of our interaction until the end. She even checked to see if it was possible to trade my niece's older IPhone in before continuing with our transaction.T-Mobile at the Short Hills mall should be very proud to have customer service representatives like Awilda, and it would be great if someone from the corporate office makes sure that this feedback gets to her.”
“We had a sales person or should I say customer specialist John. He was so professional, friendly, helpful and patient with all of our questions. Every customer experience should be that good. Thank you John!!”
11AM - 6PM
259 Main St, Chatham
Mobile Phones
“Jassi and his son were extremely helpful and professional. Unfortunately, my phone was destroyed by water. Jassi made every attempt to salvage it. Unfortunately, I had to replace it.In order to maintain my current pricing plan, Jassi provided a phone with the same functionality and price plan.His service in conjunction with his son, owner of Momentum Connected, was exemplary.My laptop also had issues. His son immediately diagnosed the problems and also provided significant savings in regards to an security application. He is highly knowledgeable as his father.I highly recommend this professional and caring team for all cell phone and computer needs.I thank them.”
10AM - 8PM
1711 NJ-10, Morris Plains
Mobile Phones
“Mike P and Carl J were fantastic. The customer service was great and the service was quick. I was in and out of the store with a new phone in no time. Everyone was so helpful and worked restlessly until the transaction was completed.”
“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”
10AM - 8PM
2565 US-22, Union
Mobile Phones
“Eva was very helpful, I had to T-Mobile prepaid and had paid my bill when I left my house. I realized that my phone service was not working at the gas pump at Costco’s so I’m waiting in line waiting. I call the t-Mobile line 611. A lady told me to reset my settings and then she would call back my data settings. I did it. She never called back so I drove to the closest T-Mobile that I knew of which was right there on 22 I went in there and, Ava helped me even though she said it would be very hard because she couldn’t see the things on my end because I had a prepaid account and they deal mostly with plans. She ended up calling someone and did because I was calling her on my phone and she ended up making it happen. Got my service back on. I appreciate her. She is very very good at her job.”
9AM - 8PM
89 Morris St, Morristown
Mobile Phones
“Me and my wife had a great experience with George, who helped us more than any other phone service professional ever has. He was fantastic and if we need help in the future we’ll be happy to go straight to George.”
11AM - 7PM
1950 NJ-10, Morris Plains
Mobile Phones
“Great service from Jabari and assistant mgr, only problem is they need a lighted window sign saying "Open". Their windows are darkened so from the road it looks closed.”
9AM - 9PM
1255 Raritan Rd, Clark
Mobile Phones
“Beyond Great service, can’t thank this team enough, Liz helped me not only save on my bill but upgrade as well, she was very diligent with making sure my new phone was working even better than my old one! Only Verizon I recommend!”
“A guy named T helped me get my new iPhone. He is very professional and very patient handling my problem from switching to AT&T from the Competitor. He did worked even after store hours just to get it done. T Williams went above and beyond. Customer service was 1000% satisfaction guaranteed!!! Thank You T.”
10AM - 8PM
249 NJ-10, East Hanover
Mobile Phones
“This team and store is FANTASTIC. Whether you need to resolve an issue, purchase a line, have questions, etc. anything you need will be resolved at this location. Do not go to another TMobile retail store!”
“Service 1000 out of 1000 Many thanks to the store manager E. front st for the help he gave me to recover my account and keep my information that I was hacked at the metro pcs of 617 park ave Plainfield nj”
“I want to thank Maggie and Marcela for providing the best customer service as possible. They help me a lot, especially Maggie since she helped me two days so I can get my new iPhone running. Will highly recommend this metro to friends or anyone around. You guys really have professional workers and with a great heart aswell.”
“AJ at the AT&T store was very professional! He helped set up my new 15 Pro Max as well as my daughter’s. AJ was friendly and was able to answer all of our questions. We left the store with smiles on our faces!”
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“Recently had my first experience with the Madison Verizon store and it couldn't have been better. Incredible customer service from David and test of the team, who helped navigate what can otherwise be a very confusing process. Will only go to this store going forward (even if I ever move).”