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February 2024 by Megan C.
I called this establishment, and asked them on the phone, "Do you Buy games?" They said "yes". So I come all the way here... In person "do you buy games?" no. Waste of time.
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January 2024 by Connor Pein
I went into the GameStop in Lyndhurst to buy the New Xbox generation and Craig who was working couldn’t have helped me more. A great employee with an even better attitude. I will ensure that I come back to the GameStop in Lyndhurst to do business because of employees like that. He couldn’t have been more respectful and cooperative.
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November 2023 by Michael Valerdi
I’m not much of a negative review kinda person but I just felt like this was an experience I had to share. I placed an order online for the purpose of convenience. I sent my assistant to pick up the order for me. When he arrived they told him the order wasn’t ready to be picked up, but they had plenty in stock that I should’ve just bought it in person instead. After 2 hours I was alerted my order was ready for pickup. The store was then closed for the day leaving me to have to wait until the next day to pick up. Fine whatever, so next day I send my assistant again to pick up the order. 2pm. Store hours state11:00am- 8pm. When he arrived at the store, doors were locked and gates were down with a line outside waiting to get in. This is not at all how a business is meant to be run, especially one held in high regards like “GameStop” at 3:30pm they re-opened the doors. Will likely never do business here again, just no excuse for such poor service.
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November 2023 by Tony Montana
This store is phenomenal and Craig was energetically the best game stop Employee I've ever dealt with and very informative 5 stars all the way
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October 2023 by Tyler A.
I have been frequenting video game stores since the days of FuncoLand, so I know a thing or two (and I'm also perhaps showing my age). This is one of the better GameStop locations, in my opinion. The store is well-stocked with a large selection for all of the contemporary platforms. In addition, it is organized well. What I believe makes the difference in this location is their choice of staff. Their staff are kind, courteous, helpful, polite, and involved. This cannot be said for all locations, and this is why I choose this one. The personal touch is truly appreciated. Prices are on par with what you'd expect. However, there is value in this place versus shopping online, in my opinion, given the wonderful staff.
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September 2023 by Rich Finnegan
One store in Lyndhurst. Manager very helpful but didn't have what I wanted. Told me to check store in Garden State Plaza in Paramus. Also didn't have what I wanted. Other choices were very expensive so I didn't make a purchase. Employee was also very helpful. Thanks to both.
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September 2023 by J N
I won’t definitely not recommend this store at all bad costumer service all of the GameStops match up prices but this one gives you a lot of excuses but from target they have better prices and match up prices with a lot of stores
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July 2023 by Asad Choudhry
Went to buy a ps5 controller made the mistake of buying a ps4 not realizing. Went to the counter and got bombarded with pushy upselling for insurance/warranty. Then pushing me to renew membership which I wasn't willing to do. So she's like don't come back when your controller has stick drift. In all of that bombardment I regretted to notice I had a ps4 controller not a ps5. What happened to the days when you could have a friendly conversation with these peeps. Gamestop is deffo going out of business no customer service left just pleading you to spend as much money as possible on even the simplest items. Trash.
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July 2023 by TJ
The employees and especially the manager are the best here. So helpful and nice. Craig is always there with a smile to help.
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June 2023 by Kyle R
First time at this particular GameStop but long time member. I got to say the gentleman working today. I believe his name was Craig. Wow! Amazing knowledge on a headsets. Give me some up-to-date info regarding a new game I want to pick up as well as replacing my old headset gave phenomenal information. Great advice of what a phenomenal guy I got to say in retail. This is the kind of employee you need! Keep up the great work boss. I'll be back to that game!
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May 2023 by Quintar Mathis
The best place I go just to hear game gossip
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May 2023 by Karla Navas
The guys working here know what they’re talking about and spent so much time helping us pick a game to play. Beautifully organized store too. Will be back!
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May 2023 by Andrew Castelluccio
Nice Gamestop with very friendly and knowledgeable staff
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January 2023 by Antonio Griesi
This was the best service of GameStop I’ve ever had, super cool and caring workers without a doubt. Gabby and I believe his name is Craig that was there aswell, they gave me the time and helped me out when there was multiple customers. While craig was working with the other customers, gabby was helping me figure out my situation and really did the best she can and now I can game without any problems because of her. This is my go to GameStop now!!!!
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January 2023 by Franco Dabbicco
Amazing customer service. Thank you Craig!!
