August 2020 by Charles B.
Chase bank is excellent. I have many accounts with them; however, I have a big issue with "after hours" at this branch. After 6 PM, you get many cars, trucks, and motorcycles, especially on weekends. The interaction while at the ATM, can range from, you have to watch your back. At times, I know some that were mask shaming, catcalling, and fat-shaming, directly or indirectly. Sometimes they're just hanging out. As you can see, in the photos, it ranges from the ATM area to the back of that lot and onto the Dunkin side. On 8/16, there were about ten cars. I previously altered the Hackensack Police (they didn't even show up for over an hour as I got tired of waiting to see if they'd show up to address the issue). The branch is aware of "activity"; however, the "activity" is still occurring. I discussed the issue and suggested that the Lodi Police examine the area around 6 - 9 PM yet, they don't seem to care either. The bottom line, if you need to make a deposit/withdrawal after 6 PM, find a different location. It is sad that after everyone was notified, nothing is being done to address the situation. You can see in the photos, people eating in front of the bank doors. Earlier in the week, I could smell pot smoking, as I made my deposit. Last weekend, guys on motorcycles in front of the branch laid on relaxing like if on a sofa. It's all ridiculous. Customers shouldn't be experiencing a situation like this when depositing/withdrawing funds. If anyone wants me to take down the photos, DO SOMETHING TO FIX THE ISSUE and post that it's been FIXED and I'll remove the post and pictures! Shame on the Lodi PD and others for not addressing the issue!
