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August 2024 by Meagan Santiago
Got several things done including brakes, i feel i got a fair price. Gary is extremely nice and helpful, and took his time showing me what he did. i will be back :)
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August 2024 by Robert Lagreca
The BEST MECHANICS ANYWHERE!!!!
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August 2024 by Doug Zastrow
Always honest. Rides with you to verify issues
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June 2024 by Christine MoniQue
Took me in promptly and was efficient
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June 2024 by y
Honest prices, fantastic service, knowledgeable and skilled mechanics.
Would recommend to friends and family
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May 2024 by Catherine Coronato
My husband and I and other family members have been going to Captan for repairs for many, many years. My husband even trusts them to work on his vintage auto. We have never had an issue. They are reputable and reasonably priced.
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May 2024 by Denisa Gjana
I went in to install my tire a week ago and the guy who installed my tire charged me $46 when in reality it’s supposed to be $40. Us women do get scammed a lot by men since we barely know anything about cars! Be aware if you’re a woman and don’t go alone by yourself or you’re gonna get robbed!
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April 2024 by Piotr
Called to have brakes checked. Brakes were squeaking prior to visiting Captan Auto Repairs. Was told the rear brakes were in brand new condition. They polished the drum brakes in the back. Front pads were mostly worn out. Front rotors had some warping in them. Both pads and rotors were replaced. Was told to brake lightly for the first 100 miles. During that time I noticed a few instances of high pitched squeaking. After 100 miles passed I started braking normally and noticed squeaking whenever making full stops, especially when stopping down hills. When I brought it back to Captan Auto Repair I told the owner the brakes were still squeaking. He said he didn't know what squeaking was. We went to drive down the road and I demonstrated the squeak. He said it was the rear brakes. Which I was told were in brand new condition when the brakes were checked. Clearly I was frustrated and questioned why I was told they were in "brand new condition" if he is claiming they are the problem. The purpose of my visit from the start was to have my brakes checked. I did not get an explanation why I was told the brakes in the back were in "brand new condition" while he now claimed they are the problem. I left feeling confused by the inconsistent explanation and still having squeaking brakes.
(Edit 1)
I came in to get brakes checked, front were replaced, rear I was told were like new. Brakes should not squeak at all after a proper brake job. When we did the test drive I was told specifically not to press the brakes hard, likely to hide the fact that they still squeak. Thats why I said the brakes felt better, if I had pressed brakes hard the squeaking would be obvious right away. The next place I went to said that it is normal to press hard when testing new brakes. They also said that my brake job was rushed, they did the minimum and did not properly lubricate everything. And to be clear I did not wait 2 weeks to come back, I came back 3 days later once I passed 100 miles and the squeaking was obvious. And when I did come back he threatened to hit me over the head when I asked him to take the wheels off so I could see if the brakes were actually new.
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February 2024 by Anthony Pallatta
Professional, fair, hard working, and honest. Good people.
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December 2023 by Yehuda Isseroff
Nice people, great service! Highly recommended
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December 2023 by Dion Carollo
Captain is the Best!?
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October 2023 by Tonda Hinton
I went to this mechanic to repair my tire and he did a good quick job, I even gave him a tip. He told me I needed brakes done soon so I came back to get an estimate cause I had my own brakes. He told me 150. I said thank u but I went to get mine done in NY for a more reasonable price. The NY mechanic did good but the brake sign did not go away because of the computerized parking brake system that was needed to reset the symbol. So I decided to go and ask this guy if he can do the quick fix and I would pay him. He told me and I quote “go back to NY where u got it fixed since u wanted to go the cheap way out”. I took that with a grain of salt, and now he will never see me or family members that I was going to refer ever again. He did not have to be a jerk. But thank u for revealing how u really feel about ur customers sir.
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October 2023 by Mike P.
Made a same-day appointment at 10:30 on Saturday morning to get new tires put on, and by 12pm the car was ready to go! Seems like a great, reputable place to get work done. Thanks!Service: Tires
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October 2023 by Matt R.
Truly excellent experience. The shop is busy for a good reason!
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September 2023 by Melody Smagalski
Gary is the best!
