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March 2024 by jean louissaint
Love it here, katiana and Andrian were so helpful ? I would be back.
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February 2024 by Lashawn Alicia
I have never visited a store with such great customer service! Gines and the other associates did an immaculate job with customer service. I don't usually write reviews, but my experience at Zales in Livingston is well deserving of it. Gines is extremely patient and helpful and due to his awesome customer service, it caused me to spend more than I anticipated! Lol... I will be coming back!
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February 2024 by David Rosario
Always pleasant, Gene and katiana were a pleasure. Always smiling and genuine. I will be sure to come back for the experience.
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January 2024 by Trina Townes
Lucy was very helpful and kind at the Livingston store my experience was very pleasant
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December 2023 by Maximiliano Rodriguez
I went to look for a ring for my wedding and they have this young female worker , she was so unprofesional and rude, if you are the owner you should remove her she make me leave your business, she doesn't deserve to be on your business.
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October 2023 by Pete Garrison
I bought a 3,000 dollar ring with insurance. The orange haired shiester salesman told me it covers everything. My house got broken into not even 2 weeks later and the ring was stolen. I live over an hour away. I called him up and explained everything. He made me come in with the receipt i luckily still had. Just to waste my time. I asked him what he can do to atleast help me or even give me solid discount for lying to me. He said nothing. This place is pure garbage. Do not go here for anything. Theyre overpriced anyway. Im telling you, like i tell everyone i ever have a conversation with. Stay Away!!!!!!!!
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October 2023 by Robert Batista
The sales team in the Livingston Mall in New Jersey we’re very thorough in helping me make a decision. There was no hesitation in showing me practically everything in store for me to decide. Thank you Zales!
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August 2023 by Roy Trim
This wasn’t my first visit to this Zales store in Livingston, NJ.Michelle the Manager was warm, knowledgeable and professional, she has a keen sense for her products.At the end of the day my daughter bought a beautiful piece of jewelry, and it was discounted.
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July 2023 by E. Piché
The customer service is amazing … they were extremely professional and inviting. It was a wonderful experience
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May 2023 by John Chriswell
Michelle attended to all my requests and concerns. She went above and beyond to ensure that my ring purchase was exactly what I wanted to see. The attention to detail that she gave to give me so many options on the stones that are very beautiful. Thank you for all the greatness you
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May 2023 by Nicole Marie Kantha
Great store Toya Shameerah are so sweet helpful and also very educated on what you would like as a personal customer. They take time knowing you and getting to know your needs and desires. I highly recommend you come to this store and avoid any other store that is Zales they know what they're talking about.Thanks Michelle as well
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April 2023 by Nicole Spano-Reitmeyer
Great store Toya Shameerah are so sweet helpful and also very educated on what you would like as a personal customer. They take time knowing you and getting to know your needs and desires. I highly recommend you come to this store and avoid any other store that is Zales they know what they're talking about.Thanks Michelle as well
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December 2022 by Edward Castro
Where is my jewelry? I had an appointment for pick up yesterday but arrived to find the mall closed. Calling this store's number and customer service number isn't helpful. I didn't think that getting wedding bands cleaned and fixed would be such a debacle.
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September 2022 by A J
There are many other better Zales locations, not a great experience here. The store has taken a turn for the worst. Michelle in particular was very rude and had no customer service e ability or patience.
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June 2022 by nastasia young
Got a bracelet for Father's day was affordable and beautiful
