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March 2024 by Elizabeth Jones
Very nice
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March 2024 by Tasha Taylor
Shay and Africa was the best at Customer Service. They wouldn't cease to assist me and that's how all shoptite employees should behave. Friendly atmosphere and clean.
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March 2024 by Beverly Bowers
Love this place.
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December 2023 by Kevin Torres
So I was just the bothersome customer who got an absurd amount of gift cards from guest services. And while the line was building up behind me, this wonderful employee named Novelette not only was extremely professional but also cool and collected while handling the busy rush of the days leading up to thanksgiving. In the 20 minutes I was with her, she did not pause from scanning cards to answer the phone, answer questions from customers, greet people by name, and organize the line for efficiency. Novelette is stellar at customer service. Pleeeeaseee treat her right and use her as an example for excellent patron care, she is an angel! Thank you Novelette .
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December 2023 by C H
I experienced an extremely distressing incident on Thanksgiving night when my husband fell seriously ill, requiring urgent medication. Despite entering the store just five minutes before 4:55 pm, the employee insisted the store was closing and suggested I stop looking for the sore throat painkiller, even after I explained the critical situation. It's so disappointing to receive such poor service during a critical time! So rude!!!!!!!!
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December 2023 by C U
They have changed a bit. There used to be an area where you could eat already prepared foods. I had to eat my lunch in my car .. and it's cold out. ?
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October 2023 by Techluxe
Back to Wegmans, we go!!! Racial profiling of BLACK customers their modus operandi. Read the reviews below... Perhaps it is in the employee handbook l. I have escalated this issue to the store manager and all his executive leadership at Wakefern via email and received no response. They apparently are aware and just don't care.I have been shopping here for 25+ years. It is the 2nd time I have been challenged like this. It is insulting, embarrassing to be harassed while spending $$$$. I have been treated like this - nowhere else! Not EVER! The location is not exactly the most convenient. I actually have to pass the West Orange SR to get here. I always preferred this store's layout. Honestly, since they opened the Wegmans in Parsippany, I buy meat, fish, vegetables, fruit, and sweets @Wegmans... Their customer service is also superior to ANY and ALL Shoprite stores! The prices are now about the same.This evening, as I was wrapping up my purchase, when an overzealous new hire, dreadlocked 17ish black kid stopped me, claiming I didn't pay for Dasani water. I handed over the receipt and waited for the apology...it never came. I approached the manager to complain about the insult. Mind you, I had already put aside the $20+ worth of items that I decided not to purchase here. So why on earth would I then steal a $6.99 case of water? The better question is, why aren't you paying attention to your new job? To busy playing with your hair? Try cutting your dreadlocks so you can actually perform your job in a way that offends no one! For his error in judgment, he offered no apology for offending me in front of the packed self-checkout. The only person he profiled was me. When in fact, i should be in judgment of him. This is very typical of black people here. The folks at Wegmans/Kings would NEVER do this. On my way out, he was again disrespectful and snide.He should be fired!I am a Corporate IT Executive. I am also the most honest human walking on this planet. And you? You are making a little more than minimum wage, and you think far too much of yourself. When someone makes a judgment of others without cause, they are usually projecting their own unethical behavior on other people. In other words, are you really the THIEF here?The next generation of dummies now works here! It is not the place for me anymore.Ciao!
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October 2023 by Erik Barnes
You responded to me, but never did you respond to my mom's emails from last weekend. Clearly, you are doing nothing about your issues in this store. It's still a money maker!!! Eh?I watched my poor mom being disrespected and harassed by some young black kid who works (not really doing anything cept playin' in his hair) at the checkout. She always chooses to check out at the end of the line where security is standing. She is high profile and always well dressed, so the racial profiling is purely being done out of spite and stupidity. I never understood why she went out of her way to shop at Wegmans in Parsippany, but now, yeah, I get it. Unprofessional, presumptuous, and ignorant.
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October 2023 by Kenny Brady
Online pick-up is a JOKE. Anyone could shop in store faster. Always wait 20+ minutes for pick-up, today 45+ minutes. After that, didn’t have Skippy Peanut butter, Sun Chips, Ruffle’s original potato chips, Entenmans cookies, campbells cream of mushroom, Borden’s American cheese, or Sourdough bread? Do not go here, back to Wegmans.
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August 2023 by Carmen Gonzales Valle
Miss Carmen in the bakery is my absolute favorite CAKE DECORATOR!!!!
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July 2023 by Nghia Nguyen
Good selection, but very rude customer service. And they have deceptive measures to trick you if you use coupons. 1st thing: The lady in customer service has been extremely rude to us, on many occasions she shook her head and rolled her eyes when we asked her to look into some problems that we had encountered. And we never got satisfactory answer from her. Secondary, regarding the deceptive measure: Shoprite ran a promotion on snow crab clusters that saved you $2 per pound. I happily got a few pounds, pre-packaged inside a plastic container, with weight clearly shown. Upon check-out, I realized that when I scanned the item, the weight it showed on the system did not reflect the weight that was printed on the label. Amazingly, the new weight, with the discounted price, matched with the old price (without discount and old weight). I checked by weighing the item myself, and the printed weight on the label was right. I asked customer service (where I encountered this lady aforementioned in my review), and got nowhere. I had to get the person in the seafood department to help me. In conclusion, be very watchful when you check out items, especially when you are using coupons.
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July 2023 by erica hinds
I absolutely love this shoprite. The hot food and salad bar are a savior in this heat. And the grocery selection is great.
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July 2023 by Jae Choi
Of the shoprites its pretty good. Parking and traffic deducts a star for me. Super unsafe imo. But really sweet workers. Good selection. Its a solid grocery option
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June 2023 by Jordan C.
They provided amazing service with positive attitudes and were very helpful in assisting me
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June 2023 by Almarie Douglas
If there was a way I could’ve given a 0 Starts I would have I have experienced I experienced the racial profiling at its best at self check out from Elita at self checkout on Tuesday May 30, 2023 I did call the store and reported my experience to Stacy at the time I completed my first order which I have already scanned and pay for and was on to my second in which I called her over to assist me with the hot bar item I was having an issue to put in she then proceeded to ask me if I already scanned the 3 other items in my shop cart I told her yes I did .. she ask me again and I send yes I did … she ask me for my receipt while holding on to the shopping cart with a 3 y/o in there … pull up your camera in the self check out I am sure if I was a lighter hue I would not have been treated that way who walked to self checkout and steal cauliflower and salmon. … call you over for help with. Baby in the cart … I left embarrassed I shop oh so often weekly this lady then said she was do her. Job my holding my cart in the middle of self checkout with my items I paid for with a baby inside like I am a thief come on ShopRite Livingston I know I don’t blend well with your regular shopper of a lighter shade but for one I am black and too proud to steal food I prefer ask