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October 2023 by C Z Roberts
I want to congratulate the entire staff at the Livingston, New Jersey location. Being warmly greeted by reception,sales personnel & management, was the start of a pretty decent shopping experience. I have an excellent salesperson in Noah, he's been on point with information, concerned with my needs & a pleasure to do business with.Five stars for great service & an enjoyable furniture, lighting & rug shopping spree!
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October 2023 by Rima Levinsky
I am reviewing only the rug department and particularly the thoughtful attention of manager Kamay ! His service is outstanding and his knowledge of rugs is right on . He is also just a great guy . If you need quality rug and are lost with all the options out there , he will take great care of you and educate you to make the best decision. He has helped me many times and even came to deliver a rug Personally to my home twice and also cut a rug pad. Excellent service !
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August 2023 by Jeffrey Brooks
Safavieh offers the best selection of furniture, lighting, rugs and accessories anywhere. Period. I should know! I’m an Interior Designer with a background in design and construction and I’ve been published nationally as well! I can provide clients with any style they like because our selection is limitless!
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August 2023 by Ann B.
I highly recommend working with Kamyar Minaeian, Rug Gallery Manager at the Livingston location, if you are shopping for a rug. He took the time to educate us about the different options for rugs and the care to listen and learn about our needs. Kamy was patient and attentive throughout our visit, and never pushy. The beautiful rug we selected is perfect in our space and we are delighted. Delivery was timely and efficient. Kamy and Safavieh provided us with a successful, stress-free shopping experience.
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July 2023 by Beth Barbakoff
Nancy our salesperson was knowledgeable and a delight to work with. The delivery crew was neat and efficient and made it within my delivery window. Thank you.
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June 2023 by Lisa
We bought two rugs from Kamy and he was very helpful, knowledgable and accommodating. We didn’t like the way one of the rugs looked in the room, so we ordered a new one from him which came well ahead of the promised time. He went the extra mile to make sure we were happy. We will definitely shop with him again.
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May 2023 by Ramin Eghbali
Bed is broken and it has been a few weeks since we heard anything. I think the store is waiting for the manufacturer.Today after 4 months of waiting the wrong table top was delivered. The delivery guys have always been great.
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March 2023 by Emmie Brown
I went to the rte.10 store in NJ. I was assisted by Suzanne, and she helped me find exactly what I was looking for. Her service was superb , found exactly what I was looking for. Rugs, two rugs which took about 1.5 hours of searching everything in the rug dept.
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March 2023 by George Williams
I dont recommend Safavieh furniture. Although I bought a lot in the past but as I said in the past because currently they don’t have staff as they had in the past. Long story short I did search on google and I found a lot of furniture stores near by and they have high quality at a lower price and great service. Just wanted to share my experience. Save your time and your money.
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March 2023 by Aseem Kakkar
I was provided top notch customer service both during the “choosing the rug” and "delivery” process. Mr. Kamyar (Kamy) is an expert on Persian rugs, he was quick to understand what aesthetic I was trying to achieve (mix of modern furniture with a Persian rug). After seeing numerous rugs he offered to get a few rugs to our house - which was a huge help. I did not hesitate to share my budget, which is great because it felt like I was talking to someone who knew the importance of a customer wanting to enjoy their purchase. Home feels like home now.During delivery day Mr. Kamyar (Kamy) came along with Mr. Richie (hope I got that name right). The way he spoke to his employee who was just there to help lift rugs just spoke volumes about this Manager. He was kind and helped Richie move the furniture around in order to place the rug. Centering everything can be a difficult task, but it's great when it’s handled with ease and professionalism.Their attention to detail and dedication to making sure everything was just right is a testament to their commitment to providing excellent service. This was also my second rug purchase with Mr. Kamyar (Kamy) and I will be returning for more in the future. This is a clear indication that they are doing something right, and I'm sure they will continue to exceed my expectations with every interaction.Overall, Mr. Kamyar (Kamy) and Mr. Richie are excellent ambassadors for their company Safavieh and are a shining example of what an excellent customer service should be. I would highly recommend them to anyone looking for a smooth and stress-free design & delivery experience.
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March 2023 by Sue DePalma
Store is beautiful. Delivery was earlier than promised and setup was seamlessHighly recommend
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December 2022 by Ryan Baksh
Store is nice, but customer service is deplorable. First off, i ordered a table in May 2021 with an estimated delivery date of November 2021. The table did not come in until August 2022. I had to keep calling to get an update. From December 2021 all the way to August 2022, I kept getting the run around of the table coming next month and so on. Was supposed to receive a delivery credit for my inconvenience and that did not happen. Had a balance due, called in to make the payment, receptionist took down my name and card info and informed me that a manager would call me back after my payment was processed. No one called and my payment was processed. I felt this store is poorly run from a customer service aspect and would not recommend any one going here unless you enjoy frustration. Customer service starts at the top with management and it seems that management does not care.
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December 2022 by James Carlton Longo
Smart, friendly service in store and a smooth delivery to follow. First rate from start to finish. Thank you ~ James Carlton Longo
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October 2022 by Laurie Leifer
Kamyar Minaeian, who heads the retail division in Livingston, was so helpful. He really tried to quote us the best prices, and he even hand delivered a rug to our home. When I decided against one rug, he took it back with no problem. I would highly recommend working with him. Laurie
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September 2022 by Donna Pittari
Overall, a great experience with Savavieh. Delivery people were exceptional maneuvering sofa into my Townhouse!
