11:00 AM - 8:00 PM
504 S Livingston Ave, Livingston10AM - 7PM
442 W Mt Pleasant Ave #1701, Livingston“I recently had the pleasure of working with the Kamyar Minaeian of Safavieh, Livingston store, and I cannot express enough how grateful I am for his exceptional service. From start to finish, he went above and beyond to ensure that we were completely satisfied with our carpet purchase.
First and foremost, he helped us select the perfect carpet for our home, taking into consideration our preferences and needs. Despite our careful selection, there was a mix-up at the warehouse, and the wrong carpet was delivered to our house. However, the Kamyar handled the situation with grace and professionalism. He apologized multiple times, even though it wasn't his mistake, and personally took it upon himself to rectify the situation.
Not only did he arrange for the correct carpet to be delivered promptly, but he also personally came to our house to deliver and oversee the installation. He made sure that the carpet was placed exactly to our liking, ensuring our complete satisfaction. His dedication to ensuring that we were happy with the overall experience was truly commendable.
Thanks to the Kamyar’s outstanding customer service and attention to detail, we are now enjoying beautiful carpet in our home. I would highly recommend him to anyone in need of carpet for their home. His professionalism, dedication, and willingness to go the extra mile truly set him apart. Thank you once again for making our carpet-buying experience a pleasant one!”
“I ordered a Dutch oven online for pickup and came to this particular location. The cashier helped me pick up my order, and then also proceeded to help me with an exchange as I noticed the original item was slightly damaged. They were super helpful and friendly despite me having issues with my pickup order. Grateful for the service they provided!”
“I have been buying from Fortunoff for over 15 years and they never disappoint with quality and customer service. Just this weekend I had a rodent eat through my cushions that were only 2 years old and I was so worried I would not be able to replace them and they were able to do it for me free of cost which was amazing. I highly recommend them.”