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January 2024 by G. P.
service and work maybe good TBD. But prices are crazy insane, dont let them do nothing without calling first!
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December 2023 by Tamara L.
I hate giving bad reviews to local businesses, but this shop is a total rip off. After asking to service my snow blower and having paid $320 (half the price of snowblower), I had to pay extra $30 for oil change as it was not included. When I asked to check that snowblower starts, the owner, Sue, made condescending and rude remarks. I will never go there again and would not recommend anybody else to use their services. I have to say that the person I interacted with after Sue, Mat, was really polite and nice.I wish I have read well-deserved 1 start reviews before hiring the service
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September 2023 by Daniel L.
This review is long overdue.I'm very grateful for Fred's small engine. I have been going there for at least 10 years. Every time I walk in or call, I feel like Norm from Cheers. (Danny) I buy 90 percent of my equipment there. They take the time to explain every detail about the machine, paperwork, and maintenance and answer every question I have. I take all my equipment to get repaired there, and I never had any issues with any repairs. Overall, I highly recommend going there.
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July 2023 by Jasjit Singh
MR Fred, an amazing individual with lots of exp . Will definitely recommend his services.
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June 2023 by vincent bober
My first experience with Fred’s. They have made a new customer. Friendly and fast
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May 2023 by Antonio Manuel Abad
Great selection and knowledgable staff.
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December 2022 by Peter Bye
I relied upon Fred's for many decades as my dependable source for power equipment. Mostly snow throwers, some other equipment as well. Fred really knows the equipment and can be relied upon for great advice. I also appreciate that customers get priority on repairs - e.g. if your snow thrower dies during a storm! The purchase price may be a bit higher than the big box stores but the model selection is better and the customer service is well worth it. Very highly recommended.
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December 2022 by Adam Gerenstein
When my lawn mower wouldn’t start, a friend pointed me in the direction of Fred’s Small Engines. From the moment I brought it in, to the moment I picked it up, they were fantastic. They explained to me what was wrong and also exposed what I need to do to not let it break down again. All the people I interacted with, were super friendly and helpful. Love knowing that it’s family owned and has been there for three generations. While I was there, I noticed they sold lawn equipment too. I’ll be sure to shop there if I need any lawn care supplies. I’d much rather give the business to a nice family owned business, instead of a large corporation. Thank you Fred’s Small Engines!
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December 2022 by JRD
The WORST RIP Offs in NJ. There prices are INSANE. I understand you need to make a living but not by Ripping the people off Big Time. Trust me they are thief’s in the night. I just don’t know how people go there. They just don’t know any better I guess. There are Sooooo many other places to go to. And online is very good too.Stay AWAY Far AWAY from Fred’s.
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December 2022 by Matthew Berger
I Highly Recommend Freds Small Engine. I brought in my snow blower for a repair and a service this past winter. The machine is now running incredible and I am having no issues at all. I also recently purchased a back pack leaf blower from this business. The employees were very knowledgeable and were able to answer all of my questions and showed me how to use the machine. I Will be going back to buy more equipment and bring my machines for service to this amazing business in town.
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December 2022 by greg kilp
THIS PLACE IS NOT TO BE TRUSTED. Get an estimate FIRST!!!!!!!I dropped something off for repairs, called back 30 days later, and they had not touched it yet.7 days after my call they called me to say it was ready for pick up. I showed up to pick it up and everything I brought it there for still had not fixed; they apologized again. I didn't know this at the time but, I had paid for the repair before checking to see that it had been repaired, but found out before taking it home that it had not been touched. Long story short, this place charged me 282.62 and never even touched my snow blower.The kid that brought it out said it was fixed. I asked him to power it up and show me. He powered it up and showed me that it had not been touched like the 282.62 repair receipt said. He then said "this is embarrassing" and said he'd have it ready by 4pm; it was 1:30 p.m. when he said this. He called me back at 4 pm and said it was now really fixed. I returned and it had been fixed.If you know what's best, you'll avoid this place; don't let the mom an pop disposition fool you!!! They are crooks.
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December 2022 by Ronald
WOW. DONT LOSE YOUR $. DONT Come to this place ALL they want to do is SELL you a NEW Machine. So 2 wks ago. I took my weeder for repair here, was not starting. THey had it for few days and said i needed a new ignition module which was also no longer made so they cant repair it. They also offered to junk it themselves if i wanted to. That cost me $30. HOWEVER they would credit me that $ towards a new Stihl weeder if I bought a new one from them. I told them, NO thank you. I want to try to start it myself. I then hooked it up to a ignition tester which to my surprise worked fine and then changed the carburetor and it now works flawlessly. I NEVER had to change the ignition module as they claimed was the issue. It became apparent that they either never bothered to check the machine as they thought i was going to buy a new one OR an incompetent staff checked my unit. Either way. All they wanted to do is SELL a new one. and at the same time they offered to "junk" the old one? You mean fix it and make use of it? So lesson learned, DONT COME TO FREDS SMALL ENGINE. They will not fix your machine and will just sell you a new one, I even got to speak to the owner himself, tried to reason w/ him today 8/12/22 but he was NOT budging. Despite the INCORRECT diagnosis and INCORRECT claim of his staff that the part was no longer made. He will not give my $ back. So DONT even think of going here. Youve been warned. I will post a receipt.
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December 2022 by Pat Kelly
Fred, family and team are great. Open to answer any questions you have and give advice if something needs fixing rather than just say it needs to come in and be fixed.Most of all, great people. Highly recommend.
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December 2022 by Epicupooted 1
Wonderful customer service very helpful showed us how to use the equipment very friendly atmosphere and even gave a free hat. wish every store was like theirs. ?
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December 2022 by Jason J. Leffler
Want to thank Fred and his team for accepting my Snowblower today. Can’t wait to have it running again. God bless you all.
