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January 2024 by Yash Kapadia
I walked into this establishment today as a new customer looking for a good dry cleaning service. I saw that this place had good reviews. I approached Jane who was tending the desk and I introduced myself and inquired about their pricing to make sure it worked for me. She wasn’t very friendly and replied ‘oh our prices are very high’ and walked away for a minute to tend to an existing customer. This was fine with me as I had a few questions and I didn’t want to hold up someone who was picking up their laundry. Jane then came back and stated that we are very expensive and our prices for shirts are $6.95. It was fine that they charge higher than the average fee but I was made to feel that I didn’t belong there and she was borderline racist. All in all it was an unwelcoming experience. Will not return here!
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November 2023 by candice wang
Quality is fine but double the price than others and not accept Amex card.
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September 2023 by Yonghee Choi
Excellent quality of service! Very nice and helpful people!Service: Organic dry cleaning
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February 2023 by juliana stravato
Fortune cleaners is the best! Jane takes such wonderful care of my items. She always goes above and beyond to ensure everything is absolutely perfect. I would highly recommend them for any alterations, dry cleaning, and general cleaning needs!!Services: Special care fabric cleaning
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July 2022 by Marjorie Wang
I dropped off four pairs of work pants to get tailored in at the waist and hips. The alterations were done quickly and looks fantastic! My pants now fit perfectly and I am extremely satisfied. I will definitely return the next time I need tailoring.Service: Alterations
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March 2022 by Michaella Lee
I like it because it's always great for laundry. And she's so kind, I feel good every time I see her.
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June 2021 by Lauren Mandelbaum
I've lived all over NJ, NY, and CA and this is the best dry cleaners I've ever had. They are amazing with any requests, everything comes out perfectly , quickly, and they even get out all my husband's stains. They are extremely nice, considerate, and even tell me when I don't need to dry clean something to same ME money. I recommend them 100 times over and will continue to enjoy their amazing service.
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June 2021 by Daniel S. Abrahamian
Prime location on a busy strip downtown.
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May 2021 by Yeon S.
Great quality of service! I have been looking for the "right" place to dry clean my clothes because many of them are made with delicate fabrics that needs special care. I found this place when I moved near by few months ago and has been satisfied ever since. You get why you pay for!
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May 2021 by Krista S T.
My husband came here Saturday around 4:30 pm to pick up dry cleaning. They were supposed to close at 5 pm. Very upset that we couldn't use those dry cleaned clothes to our vacation which was next day Sunday. Disappointed that their hours are not consistent w their posted business hour.
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December 2020 by Elise E.
I rarely need dry cleaning services but I had bought a new feather Down winter jacket and a sewing machine nor a needle and thread could have fixed it. They did an absolutely amazing job on it! Extremely professional work! Very sweet and attentive to the detail of how I wanted it fixed! I'm so very happy and recommend any and all to go to her. I would literally drive an hour to get anything done by her!
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June 2020 by thanh ly
I would steer clear of this place if you need alterations service.Awful customer experience here.Never had to leave a bad review ever until I came across this place.Had a dry clean done on a suits plus shorten inseam on pair of pants.Picked up, everything went smoothly until I tried on the pants 2 weeks later for an event coming up and noticed the stitches came undone on one of the leg opening.Brought back and was charged for restitching @$12 bucks.I told the owner this has not been worn and the hems was done here 2 weeks ago, she claimed I lied to her because I picked it up long ago...the pick up receipt shown otherwise.I decided to stop arguing and paid and told her this will be my last time coming here, been a customer for a couple yrs.She replied with “doesn’t matter if you don't come again”