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January 2024 by Andrea Mehlhorn
They don’t honor sales pricing, be careful when ringing your items up because they have to manually enter the discount, which they won’t. Sales Representative does not understand what “lowest marked price means” and insisted the 50% off was from the original price. Refused to honor their posted sale. Customer Service email does not respond.
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July 2023 by Cheryl P.
Used to be amazing but there is zero customer service here anymore. Employees are snarky and rude even when you're spending 500-1000 dollars. What happened?! This used to be a gem!!
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June 2023 by Ariscielle Novicio
If you want to feel uncomfortable shopping, you should shop here
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May 2023 by Dan S.
Absolutely no service to be found - just a bunch of slacker kids talking about slacking off. It used to be such a great store but in recent years I've regretted every visit and the other day was my last. After trying on shoes for 20 mins without being asked if I needed help, I went to the counter where some employees and their friends were hanging out and asked for help finding the right shoe, I got an eye roll and an "all are shoes are out on the floor".
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February 2023 by Pam R.
The best customer service around by far!!! The 3 guys there couldn't help enough. They answered every question we asked and were extremely pleasant. We have been going there for over 15 years. When they have a sale for President Day their prices are good. Everyone I know goes there.
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January 2023 by Nicholas De Luca
Best shop in the county for surf and snow
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November 2022 by Anna Massey
Overall staff could definitely be friendlier :(
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October 2022 by Jose T.
I've been coming to this store for over 20 years. And I'll continue to come back to support them! The staff is very laid back and helpful. Inventory is always updated. Management is phenomenal.
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September 2022 by Michael Christopher
All the major brands you are looking for . Brian is great , helpful and wonderful to talk to . We normally go to the one in point pleasant . But this one is just as good . A little smaller but you will find something you like . Thanks brave !
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May 2022 by Al Young Cuda
Great local store, Thanks for the Blue Helmet...
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April 2022 by John Cardinale
Nice spot great assortment
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January 2022 by Lou Sassle
Biggest dump of a place to shop at. As soon as you walk in, you are welcomed to the smell of mold and rotting wood. Made my kids eyes burn as they are very allergic! The staff is, for the most part, very nice but to me it seems that this business has such poor upper management. I tried to return Patagonia sweaters that I bought, but the cashier and manager said NO REFUNDS. WHAT KIND OF BUSINESS IS THIS? They said that this was a company policy. If the company has really been around , don’t you think they could have a working website? Surprised the owner still has this place running , better yet I can’t believe how this place passed an inspection.Re-edit: all staff was surprisingly knowledgeable. Very helpful with my season rental and ski purchase. Good items, Bad Business
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January 2022 by Regina P.
Received a gift for Christmas it's too big just want to change the size and they say no. They have to have the receipt. Has all its tags just want to exchange it for the same exact shirt which they have and they will not do it. I will never shop here again!! Overpriced and God for bid you lose your receipt even though it has its tags you can't return it!
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June 2021 by Stephen Robinson
Great products
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March 2021 by Abe Hammond
Chris & Tom are two very experienced human beings when it comes to surf and snow. They helped me gear up my little 8yr old daughter for some snowboard time. Made the experience great and I promise you I’ll keep coming back for more.
