AutoZone Auto Parts in Little Ferry, NJ, is a well-regarded automotive retailer known for its friendly and helpful staff. Recent reviews highlight a significant positive change in the store’s management and overall environment, making it a much nicer and more welcoming place than before. Customers have noticed that the new store manager truly cares about providing good service, which has improved the store’s atmosphere and customer experience. Staff members like Fransisco and Zelly are praised for their professionalism and helpfulness. Fransisco efficiently changed both light bulbs for a customer, while Zelly assisted with returning an incorrect bulb and finding the right one, demonstrating a team that works well together. Brenda, the store manager, is frequently mentioned for her dedication and excellent service, reminiscent of her previous work at another location. Customers appreciate her willingness to help and her commitment to making customers feel comfortable. The store’s team is also recognized for going the extra mile, especially in challenging situations. For example, a staff member named Joseph provided exceptional assistance with battery replacement on a cold evening, showing kindness and care. Customers feel confident recommending this location due to the quality of service and the genuine willingness of staff to help with their automotive needs. Overall, AutoZone in Little Ferry is seen as a reliable, friendly, and improving store for car parts and repairs.
Martha . She was very kind, and recommended me a reasonable product. Very satisfied.
May 2024
Fransisco is great, he changed both my light bulbs like a pro! Zelly was also great, I went to the other auto zone in Garfield, they gave me the wrong bulb and told me they have no idea what they’re doing, I came to little ferry, she was able to return the wrong bulb and help me exchange and find a new one. Great team,... read full comment
April 2024
recently i have seen a change in little ferry autozone, their new management is amazing, has such a pure soul, willing to help me with what i need and giving me the deals, i love the management that's under this store now, the progress is showing fr!