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May 2024 by Kristy Tapia
Every Saturday I come here to cash my check and personally I believe that Saturdays are very busy for the bank. With that being said why is there little to none workers on a busy Saturday and have both drive thru open and only one person is helping those drive thrus making us wait and waste our Saturday like this. Saturdays should be more faster and convenient for the customer being that most us work a 9-5 and don't have enough time on the weekends already! I hope corporate sees this so they can get more employees.
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April 2024 by Mike Pierce
Went to this Bank sat a half hour in line then they came to the window and said it was busy with the inside lines so does that mean you don't take care of drive-thru customers just another pathetic Wells Fargo Bank I gave you one star but honestly you don't even deserve that
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March 2024 by SR5_91
I hate coming to this location I came here and I was the only customer in the waiting room.
There was only 3 cars in the parking lot and they told me that I had to make an appointment for them to change my account because they are busy.
I ask the lady how are you busy when I’m the only person in the waiting room.
She told me that I had to make a appointment they would not help me without a appointment.
I called the 1800 number on the back of my card and told them about my experience and the lady was able to do the account change for me in 3 minutes.
It took the woman at the bank 5 minutes to tell me to make an appointment and the woman on the phone did what I needed in 3 minutes.
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February 2024 by Tiwanna Ellerbe
The bank branch at Erudo St. and St. Georges Ave. has been remodeled. I guess that it's a more efficient use of space than before. The teller's area was streamlined to just 3 counters to help with customer's banking needs. I like the change.
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January 2024 by Debra Villalta
Nobody was in line at the drive-thru. I'm waiting and waiting for somebody to come to the window then somebody pulls up next to me and he takes her first while I'm still waiting. Then takes my deposit slip and no hello or how are you, he then sends it back to me and says i need to finish filling it out. He was too lazy to fill in the date. I didn't see what the big deal was after me waiting a whole 20 minutes that he couldn't fill in the date ... They hire lazy people.They don't want to do their job their miserable. I went higher up and I complainted about this branch. I will no longer go here.
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January 2024 by Iqra Hina
I wish i could give them less than zero star.worst bank ever.Went there 2 times had to wait 20 minutes both time and they said you have to reschedule.They dont even have a staff who can help you.
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December 2023 by Marcclington Maurice
Worst customer service I never experienced in my life went there to open a account I've been asking to wait for someone to receive me after almost hour waiting a lady come with an attitude to tell me they can't receive me today I have to wait next week.
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November 2023 by EFORBES696
A great bank to have. I have been with them ever since they Howard Bank ?
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August 2023 by Troy Whitehead
This place needs HELP ..Go elsewhere..
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August 2023 by George Kaltsounakis
I tell my mother to go to another bank to open account after 40 years with this Bank she was in Wood Avenue by the bank close St George Avenue terrible Bank they have to know you to help you???
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July 2023 by Celso Ramon Taveras Peralta
good service and qualified staff
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July 2023 by B4UM
Try open business account for my business they said to open a business account need 90 days wait ??Guys you mean 90 days we have to close the door of business place to wait 90 days complete to open business account I didn’t get any help thanks anyway
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June 2023 by Nadia Razi
RIPPED ME OFF $1000 - On 4/1/23 I went to the Wells Fargo ATM on Milton Ave in Rahway, NJ to take out $1000 for vacation. When I selected the amount I wanted a notification came up saying “No 50s, only 20s, Continue or Cancel” so I cancelled with the intention to go to another bank/ATM. My card was returned and NO money came out as the transaction was CANCELLED. The next day I noticed Wells Fargo took the $1000 out of my online account, I immediately put in a claim which was eventually denied. After 20+ calls to Wells Fargo with each representative/manager stating “the claim was put in wrong, or the investigator on the case will call you, this happens from time to time we will fix it” NOTHING was ever resolved. I went the police who instructed me to go to the Linden Wells Fargo to speak to the Branch Manager as it was the closest store location. I was told time and time again that the branch manager is not around but will call, he/she NEVER called in WEEKS. Eventually I got in touch the corporate executive office who CONTINUED TO IGNORE ME then send me an email saying case closed with no further information. WELLS FARGO HAS REFUSED TO PROVIDE ME DOCUMENTS OR REASONING AS TO WHY THE CASE WAS CLOSED. THEY HAVE WRONGFULLY TAKEN MY MONEY. Multiple members of my family have began closing their accounts/credit cards due to the HORRENDOUS service and protection Wells Fargo has demonstrated. DO NOT PUT YOUR MONEY IN THIS BANK OR USE THEIR ATMS. Switching banks now.
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June 2023 by Aga Borek
Worst bank ever!!!!-10 stars!Please don’t open no account in Wells Fargo! They just give your money away without checking.I just got email that my account is $0 I went there, my money was send to some legal order! I got a copy of the order and the only thing that match was my first name!!My last name, address, ss# nothing match but they send my money away. I have no credit card with them, only debit so I’m left with $0
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June 2023 by Tamika Kelly
I never have a bad experience. I know most of the ladies that works there and everyone is friendly.
