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September 2024 by Kevin Clark
Brought a car from them back in May it’s now September and my car has been in the shop three times in the pass four months and still need more work done the cars they have are no good
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September 2024 by Soito
Great place very helpful I purchased a car this weekend to it to the mechanic and had no problems. If I ever need a car I know where to go thank you .
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June 2024 by Sergio Ituarte
Good attention
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January 2024 by Tito Arcos
Rich was great he provided me great customer service, we talked a lot about being homeowners, and he went the extra mile and installed a part to the used car I bought from him at no extra charge! I’m happy with my purchase it was in amazing condition despite it being 20+ years old. I recommend this place for anyone searching for a used car at a fair price and in good condition.
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May 2022 by Taylor T.
Buyer Beware So we bought a car from this establishment or more accurately from Rich because he absolutely conned us to trust him and believe that what we were getting was a reliable well cared for vehicle that was not only thoroughly checked by not only his mechanic but Nissan on Rt 22 in Hillside. Well 1 week after the 3 month warranty expired so did the transmission. I outright said to him before we finalized the deal that we were at his mercy and trusted him because we couldn't find a decent car anywhere and felt like we could trust him and he assured us that we could. At no point did he warn us we were taking a risk buying this car actually quite the contrary. Well I reached out to him to tell him about the transmission and at first he acted surprised and said let me see what I can do I'll get back you this afternoon. Well a day went by and when I didn't hear from him I called him back and guess what no answer so I called from a different number and he answered and seemed a little surprised. He said he didn't have a chance to look at the paperwork but would call me back when he did. In the mean time my husband took the car to a mechanic who said the transmission was shot and evidently was not inspected prior to being sold to us because it wasn't just a coincidence. I reached back out to Rich who then proceeded to say that this happens and was unfortunate and 5 different stories about how it happened to him . He then offered us 2 options 1. he can get us a deal on a used transmission for $1800 + labor with another 3 month warranty or 2.a man made rebuilt transmission for $3800 + labor with a 1 year warranty . I gave him the opportunity to make this right,I asked him how as a decent human being he didn't feel somewhat obligated to do the right thing his response was it's unfortunate but nothing he will do outside of the 2 options he gave us. Lesson Learned ....I'll let Karma do the rest!!! Nissan in Springfield is Giving us a New transmission for $4500.
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December 2021 by c. osorio
The owner wasn't there, but his father in law Chris was. He was very nice to us. I would buy a car from him. I hope his son in law is just as nice.
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December 2021 by pvto jhonie
Very Good service. Nice attention . Amability. Good car price.
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September 2020 by Denise Tucciarone
Walked away very happy.... I now have AC again. Thanks Rich
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February 2020 by Kathy Penachio
yes 100 per cent just brought are second suv from Rich great helpful guy
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November 2019 by Tempestt Crawford
I brought a 2006 Toyota Solara. The car was in good condition and drove smooth but when I asked what was wrong I was told nothing. Two weeks after I brought the vehicle the check engine light came on. I had it looked at by a mechanic and it was the O2 sensor warning signal or possibly the catalytic converter. I called Metro Auto Exchange 2 and they said they would fix it. I brought my car in and after I received it no problem. Until another 2 weeks after the same problem. I took it back to the mechanic and I was told that it wasn’t the O2 sensor but the catalytic converter. I had that fixed and therefore no problems after the fact. So basically the check engine light was turned off and I was sold a vehicle that had to have the catalytic converter fixed which costs me $700 on top of the $8000 that I paid for the vehicle. I didn’t get sold a lemon but the vehicle I purchased did have issues that should have been addressed before I purchased the vehicle. Overall the vehicle is a great vehicle and reliable. Please bring a mechanic when going to ANY used car dealership. They will NEVER tell you what’s really wrong with the vehicle.
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November 2019 by Jessica Casalduc
This place is horrible dont buy your cars here.. the person that I was working was the manager chris and he does not know conduct business what so ever. I will be getting in contact with his owner and tell him how horrible the service was ..
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October 2019 by Jess Joy
My fiancé and I purchased a 2007 Nissan Altima from here straight cash 7 months ago and here we are, our warranty just ran out and so did our car!!! ???? Engine and Transmission went on it, we were sold a lemon. You would think the car had a death timer on it. I should have went with my gut feeling in the beginning when it took him so long to give us the title that this just wasn’t worth buying but I didn’t.... Do Not Buy A Car From This Lot!!!! I wish I can give negative stars this is such and inconvenience to us.
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April 2019 by Tia Clark
I brought a 2006 Toyota Solara. The car was in good condition and drove smooth but when I asked what was wrong I was told nothing. Two weeks after I brought the vehicle the check engine light came on. I had it looked at by a mechanic and it was the O2 sensor warning signal or possibly the catalytic converter. I called Metro Auto Exchange 2 and they said they would fix it. I brought my car in and after I received it no problem. Until another 2 weeks after the same problem. I took it back to the mechanic and I was told that it wasn't the O2 sensor but the catalytic converter. I had that fixed and therefore no problems after the fact. So basically the check engine light was turned off and I was sold a vehicle that had to have the catalytic converter fixed which costs me $700 on top of the $8000 that I paid for the vehicle. I didn't get sold a lemon but the vehicle I purchased did have issues that should have been addressed before I purchased the vehicle. Overall the vehicle is a great vehicle and reliable. Please bring a mechanic when going to ANY used car dealership. They will NEVER tell you what's really wrong with the vehicle.
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April 2019 by Carlos c
dont waste your time here. they say they take in trades but they dont. waste of an hour waiting for the guy. but i will say eddie was awesome and very helpful thank you eddie.
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April 2019 by Miguel Pereira
I'm satisfied with my Nissan Sentra I purchased back in August. However, The car had no Anti Freeze and windshield wiper fluid in the tanks when i brought it home. Also, wasn't too happy that i had to run to MV on the last day the Temp tag expired since the title was at the other office location the whole time.
