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March 2024 by alex camacena
Called to ask for a quote for a transmission oil change, guy picked up said they don't do quotes over the phone and immediately hung up. Customer service needs work
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December 2023 by Ramon Strazdas
These guys Ricardo and Sean are excellent mechanics.
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October 2021 by Alexandra Nascimento
Best service! Honest and reliable. We service all of our cars here and know the job will always be done well!
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September 2021 by Alexandra Martinho
Best service! Honest and reliable. We service all of our cars here and know the job will always be done well!
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July 2021 by Karina Alejandra Gil
Best place to get your car service. They are very professional.
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May 2021 by Francesca Hahn-Galioto
I got my window fixed here yesterday. Very professional. I haven’t had this pleasant an experience with a mechanic ever. Communication is top notch. To say I’m impressed and pleased would be an understatement.
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April 2021 by Tawana Meck
Perfect service and amazing communication. They’re honest, pay attention to detail and very professional. I highly suggest!
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April 2021 by Blanche Adams
I had this leak in my transmission and happened to come across this shop and didn’t know what to expect and amazing, they made me feel assured and at ease; right at home.
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September 2020 by John Tomalavage
Tire prices not as low as advertise
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August 2020 by Michael Robles
Horrible! These are hard covid times, Im a nurse at Hackensack Meridian. I have very long drives from linden to North Bergen. I noticed my car kept reving high while driving and not accelerating like the transmission was slipping on Sunday on July 26 2020. Monday morning July 27th I drop by and explain this to Ricardo. I explained this and was worried that it might be my transmission, or that it might be something more simple such as bad throttle body. Im no mechanic so I would not know. He stated most likely that it was not my transmission and that the next available appointment would be on Thursday July 29 2020, and that it should be ok to drive my car until then. However I still did not feel safe to drive because of high reving and car not accelerating. So I have to call out of work since My commute is about 30 mile driving to hackensack meridian palisades ER. Noted that my job is needed at this time of covid. Of course my director of nursing is not happy, but I have no choice. Thursday comes, I drop it off first thing 8am. Hand off my keys to Ricardo and stated I hope its only throttle body related, but Im no mechanic. I wish he would have asked me in case he did not remember our conversation on Monday. So the whole day passes No-one has called me the entire day, so I call approx. 5pm and ask how the car is doing. Ricardo stated everything seems fine and just about ready. I get an email about 15 minuets latter from there mobile app stating iddle revs at normal speed and recommendation to have my front brakes changed since they are worn out. It also stated that my radio interfered with something to which I have no idea. I thought this was all unusual because my idle was completely fine the whole time. So I walk in approx 6pm and they brought up idle, I then stated that it was my transmission or whatever reason my car was revving is why I brought it in. They drove it around for 11 miles checking who knows what the whole time. There is absolutely NO WAY you can miss that my car feels as if its slipping and not accelerating at times. Ricardo then raised his voice at me and stated I never told him this issue. Stating they could not drive it any further because my car was low on gas. At any point in time they have not even tried to call me and ask what was the issue in case there was a miscommunication. Its like they had no idea what they were looking for. And went off whatever statement Ricardo assumed was the need to repair iddleing issue, in which the idle was always running perfect. They then give me back my car, I noticed it was slipping even worse now and had to take it to another mechanic immediately in the next morning since it was late already and they closed up shop when I left. Ricardo then states I stole my own car. We both filed police reports exact time. New mechanic I dropped it off to states that it may defiantly be the transmission solenoid after driving my Hummer H3 by GM with me and stated that Ricardo might have damaged it further driving it around. Mechanic states he could not miss this issue. Yes you have to give it a bit of gas, but it is very very noticeable. In the end horrible communication and they did ABSOLUTELY NOTHINGG WITH MY VEHICLE BUT DRIVE IT AROUND. I would not recommend or point anyone with a vehicle in this direction. Get off your mobile app and actually communicate with your customer. Instead threatens me with theft of my car. Im sure any moment Ricardo is going to reply to this review and say I lied, and stole my car. Because this is what they are about.
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June 2020 by Jason Hu
I went in for an oil change. I was very nervous because of the covid-19 virus, but the staff did everything they could to make sure I was safe and socially distant. the service was prompt and very affordable. I would definitely recomend them to all I know.
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May 2020 by D A
Excellent! Ricardo and all of his staff has always been straight forward and honest! Very helpful and genuine with his work. Always makes you feel like you’re getting the best work done for the best price.
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February 2020 by adam zellner
Very professional great prices highly recommend.
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February 2020 by Ted Chesney
Fast reliable service
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September 2019 by B Jacobs
Great service and the owner is awesome
