Firestone Complete Auto Care in Linden, NJ has been serving the community since 1926, offering comprehensive auto care services including tire sales, maintenance, and repairs for all vehicle makes and models. Customers appreciate the respectful staff and the cleanliness of the facility, with one mentioning the cleanest bathroom they've seen in an auto shop. Service quality varies; some customers have experienced long wait times, such as three hours for a tire rotation, but others highlight the efficiency and professionalism of the staff, noting quick service and thorough work. The service manager is often praised for being quick, efficient, and attentive to customer needs without pressuring for additional services. Many customers express loyalty, trusting the knowledgeable staff for maintenance and repairs that keep their vehicles running smoothly. The team is also recognized for good communication and professionalism, with updates provided during service. Overall, while experiences can differ, Firestone in Linden is seen as a reliable place for auto care, with a friendly team dedicated to getting customers back on the road quickly and confidently.
Very respectful staff and the cleanest bathroom I’ve ever seen in an auto establishment, But 3 hours for a tire rotation and wheel balance ?
May 2024
Service manager was quick, efficient, and listened to my needs. Contacted me and discussed needed maintenance and did not pressure for extras. Service has greatly improved at Linden, NJ location
April 2024
I’ve been coming here for a long time & my car keeps running like new, I can’t imagine going anywhere else. Adam & May’s customer service & vehicle knowledge gives me comfort in knowing my vehicle is in good hands , you’ve found a loyal customer here.
