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September 2024 by Jon Printup
Julio was a great salesman…. Would recommend him for anyone
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September 2024 by Toxiic Tony
I was looking at a car they had advertised for $30k. I do the test drive and than when its time to sit down and talk my out the door price i was baffled. From what was advertised as a $30k car turned out to be a $37k car after their ridiculous fees lol. I seen that price and was like no way not happening. After about 40 mins of talking with the salesman the best they could do for me was $33k lmao thats still $3k over what your price was listed at. I get that there is fees and all no matter what that you have to pay but I find it funny that they magically were able to remove $4k off the original price of $37k they offered me when the car was listed at $30k to begin with. I don't know if its because im a first time car buyer but im not stupid lol im not paying these ridiculous fees when the car itself needed new rims because the ones that it had were scratched terribly on top of body work thats been done to it. I'll cut them some slack on the body work part though because the car itself didnt have any listed accidents on the carfax but I had gone and looked at the car with my father whos been doing body work on cars for 50 years so he can clearly see when a car has had work done. Salesman than told me that you dont buy the type of car i was looking at for the rims or body and that you buy it for the engine lol. While they may be partially true they definitely still matter and wouldnt come down on the price but in fact charged me thousands more than what it was listed for. I will say though that my salesman julio was a very cool dude and did work with me the best he could but unfortunately we couldnt come to an agreement on the price. He was fairly aggressive on trying to get me to walk away with the car but hey thats his job so i cant blame him at all. The only thing i dont appreciate that he did was when we couldnt come to terms on a price he told me well this might not be the car for me. I can tell you in fact it is the car for me but the dealer insisted on playing hard ball and wouldnt get me the car for a reasonable price without a laughable APR. Had they worked with me more and dropped the price of the car and lowered their ridiculous fees I wouldve walked away with a car and both parties wouldve been happy. Its a shame because overall the car was very nice but get that price down more and dont try and fool folks with those ridiculous hidden fees. Maybe if i find someone else to finance with ill reconsider for the car and only the car because it was in great condition overall for the most part but they have to be willing to come down on the price still because im not paying $4k - to $7k over the listed price sorry but thats just extremely deceiving and just downright wrong and shady.
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September 2024 by PEDRO FRANCISCO ANGELES
Thank you Julio for helping me a lot in getting my car... I recommend anyone who is looking for a good car at a better price to go to East Coast and ask for Julio
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September 2024 by Jack flaherty
This dealership has a very fair and honest staff. I would highly recommend doing business with these folks. Incredibly accommodating and helpful just out of the kindness of their hearts. This is a great place to shop for a high end vehicle.
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August 2024 by quron wynn
Thanks to Julio for giving his all and providing the best customer service.. Got in there referred from a friend, MJ, Angelo and Dean helped so much and referred me to my man Julio...Once again thanks to the whole East Coast Family
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August 2024 by Bernadin Jules
Julio provided the best customer service ever!!! Thanks to him and the whole team at East Coast for providing my third car from them.
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August 2024 by Janer Lopez
Thanks to Julio my guy!!! We got in there and Julio made our deal happen quick and efficiently. He provided the best customer service we have experienced. Thanks again to Julio and the whole East Coast!!!
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August 2024 by Irvin Moreno
Amazing customer service, julio makes sure he helps from the start they got my dream car BMW X5 baby
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August 2024 by Liam Smith
Julio was manipulating and aggressive when trying to sell me a car. He did not communicate or act professionally during my visit, and was just plain rude. Following this bad experience, East Coast Auto Group proceeded to use my information to apply for financing, which I was unaware of and did not approve. I’m glad I did not purchase a car from this dealership.
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August 2024 by Luis Ferrer
Omar
Is a good person to work with Great service
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August 2024 by Juan Legra
Ok experience, good negotiations, horrible follow ups. Financing was alright, they will put add ons to your financing, like warranty and extra fees, first term they brought was with third party warranty included which added a little under $95 to monthly payment, as well as a Doc Fee and Car prep fee, I needed to ask Johnes the sales rep for break down of cost since numbers weren’t making sense, he had to call back to financing to make sense of it himself.
At the end, I got closer to the term and payment I was looking for, after add ons were taken off. And the finance team gave me some breaks on there fees. I’ve had the car for 3 months and it’s driving well, some transmission lag, but when buying a used car expect 1 or 2 repairs. At 3 months after buying car I still have not received my license plates and am still on a temp tag that is now 2 month expired, there titling department is hard to reach and the sales rep I worked with is no help. Front desk will tell you to wait for call back or leave you on hold for 20 minutes+. The important thing is that the car is running well so far, if the review was based on that alone it would be 5 stars, but as for the dealership, communication and follow ups. I would hardly give them a 2.
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August 2024 by Justin Miller
Great service, love the car, zaniya made entire very positive.
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August 2024 by Xavier I. Fuller
The Salesman Omar did a great job. His service was amazing. He answer all the questions that I asked and at the end of the day he got me in my new first car. I appreciate his help. Thanks.
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August 2024 by patrick hill
Omar was a Amazing Sales Rep Help me Get out of one car into the Next!!! Anyone looking for a car I recommend everyone to come see Omar. Easy process and no rushing the Sale.
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August 2024 by Steven Fortunato
After being given the run around from various amateur hour dealerships across Long Island and New Jersey. I finally found a dealership that helped me . I Spoke to them last night and 24 Hours later I had the car I’ve wanted and looked for for months. Dean did everything possible to get me approved with a manageable monthly payment. And the beautiful and delightful Zaniya was so nice and worked so hard taking care of all the loose ends to get me driving out of there that day. They also picked up my trade in from Long Island that had expired registration and inspection.Overall a great experience buying a car from ECAG and I would recommend them to anyone.
Steven Arabia
