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“I stopped in to switch services and I was extremely pleased with the customer service of ap went above and beyond to help me with the best plan phone and service I will be back just because of ap if in the area stop in and ask for ap A+++”
“Greg, James and Kim are the best! They were the only ones who helped me with my fold z 4 issue! They are the best! I can't thank them enough for such great customer service!”
“I feel compelled to add my 2 cents here. I cannot understand the poor reviews at this Verizon location. We happened to stop in coming all the way from Red Bank and found the service and professionalism to be outstanding. Ironically, we probably passed 5 or 6 other closer Verizon locations on the way there. We worked with Henry. He was incredibly knowledgeable and patient. The two of us were coming from two separate accounts with me changing carriers and both getting new phones. The service Henry provided was beyond compare. We were back again to ask some questions and once again he was just the best. We really enjoyed working with him. Also, kudos to Verizon for acknowledging the veterans in their employ. Well deserved recognition!”
8:30 AM - 5:30 PM
10 Drs James Parker Blvd #110, Red Bank
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“I really do not get the negative reviews here! Their service and support is hands down some of the best. We have been working with them for several years and have never had an issue they were not able to help us work thru. From sales to installation to support, no surprises. Does sound like there was an over zealous sales person at some point. I would definitely recommend them.”
“I was so pleased with Zachary Byrd!!! He was so professional and his customer service was exceptional!! He went above and beyond to make sure the experience my mother and I had as a first time customer would be one to remember. It was his patience and explaining everything so thoroughly that made us want to become a Xfinity customer. He answered every question we had and listened very attentively to make sure we had a clear understanding. It’s not often you come across people as genuine as Zachary that take pleasure in helping customers the way he did for us. Thank you so much again!!”
“Rosa is absolutely AMAZING. She helped me today and went ABOVE AND BEYOND. I always put off upgrading my phone because you never know what type of person you get but I was so incredibly happy and lucky to have Rosa help me. She cares, it’s more than a job to her - you can just tell. Forever thankful for her amazing customer service and professionalism. Thank you Rosa!!”
“My daughter cracked her screen on her iPhone 14 and then the screen went black We were in a pinch as she was going back to school the next day and all I can say is the people at the Verizon store in Hazlet were absolutely phenomenal Thank you to both Rashi as well as the manager Chris, as we were able to get a great deal on a new iPhone 15 and have a ready to go back to school with new phone”
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“A very special thanks to Diwayne for all his time helping me straighten out issues with my phone today. He was so helpful and patient with all my questions and resolved every issue I had. He really knows his stuff and is such an asset to the store! Thank you so much for your kindness and patience.”