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February 2024 by connie chirgotis
Are rep Jordon was fantastic would recommend her to everyone.
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December 2023 by Dee C.
just nowNEWHorrible customer service and support at this location.Visited to attempt to inquire about purchasing a new phone. Waited 45 minutes. A restriction existed on my account due to it being a business account and I was immediately turned away and there was no attempt to assist me with any of my questions.I ended up being bounced back and forth between this location to Pennington and Hamilton and in the end changed my service to T-Mobile.Verizon has definitely dropped the ball on the customer service and support provided in store and this location was a prime example of that
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October 2023 by Hemal Patel
Refused to help setup phone when Verizon customer rep clearly stated the store can provide assistance. 0 stars service
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July 2023 by Steven
DO NOT BUY anything and allow them to open your box! I recently bought a watch for my son, and the lady, whom I thought was being nice, said she wanted to make sure it was good to go before we left the store. No mention that this would actually be costing us an extra $40 for "Setup and Go Service". I could open the box and get the device going myself. Feel like I've been scammed again by Verizon "service"
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June 2023 by Adrianna Estrada
Lovely staff who went through every single possible decision to guarantee the best option. Will definitely be returning here for any future needs!! ?
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May 2023 by Tyler Bowers
I can not stand when I have to go here. It's my last resort most of the time when I have to go staff wants to do the absolute minium to help even when nobody else is in the store.
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May 2023 by Maureen Beebe
No parking, always had a negative experience at that store- but I tried one more time, gave the wrong info,I left, spent 1 hour on the phone and got it at resolved.
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March 2023 by Allison Brown
I am a Verizon customer, just got a new phone at a local Verizon store but they didn't have a cell phone case for this phone. Why do I have to go through a call center just to reach a different Verizon retail store? 45 minutes and no luck.
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January 2023 by Jeremy Urban
Awesome experience here getting my new iphone 14 pro max. Cash the manager was a super nice guy and actually threw in a free screen protector because I waited so long and had to experience a customer get aggressive and get kicked out of the store. Was quite entertaining so I didn't mind haha. Definitely will be back
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January 2023 by Kristen Miranda
Amazing! Staff were attentive and helpful! Shout out to Chris for his support with getting my phone up and running! Super grateful for your time, patience, and effort!!!
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December 2022 by Larry Wiley
Our very pleasant and helpful 'assistant', Edwin, helped us order my first iPhone ever.
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November 2022 by Marie Bennett
Very rude horrible service. Did not greet us and helped other people with technical questions when we were up next. I WOULD NEVER RECOMMEND THIS STORE EVER UNLESS YOU LIKE BAD HORRIBLE SERVICE
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October 2022 by Jeremy Buchsbaum
Was told they would have my phone set aside for me to pick up later today. Came in, waited for an hour before anyone spoke to me, turns out they sold the phone set aside for me and then rushed me out the door. Obviously won't be coming back.
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October 2022 by akay a.
Came here to return an internet order and was made to wait for over 45 mins because a 2 min return has to wait because manager does not handle returns
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October 2022 by Todd Sweeting
Bad service here!! Stopped in with my wife to add me as a line on her account, but she accidentally left her ID home as we just moved to the area yesterday. The stocky balding gentleman rudely walked away while my wife was explaining. She works nearby and we easily could have done it here tomorrow, but now we're never coming back to this store. Customer service still means something to some of us.
