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January 2024 by Avi Srivastava
Worst experience. I was here for the blood draw and my arm, the cite from where the blood is drawn is swollen. The African women who draw the blood kept moving the needle and it was extremely painful.
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January 2024 by Alexandra Markulic
Keon took great care of me and was very gentle and nice . Making an appointment online was super easy and was taken back with in minutes of checking in .
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January 2024 by Greg Johnson
This place is run my miserable employees. Was told recently that I owed $65 before having any lab testing done for a physical, which didn't make sense. They couldn't tell me how the bill was being generated for the 7 tests (giving me no insight into what to tell the doctor or insurance) and were extremely rude. Find somewhere else.
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August 2023 by Bijender Kaymu
Rude staff. They bad mouth you on your face for no reason. I am not going here again. Quest Diagnostics - better replace the team if you want any business here.
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August 2023 by Stephen Pope
Would sure be nice if they would tell you BEFORE you show up that you need a printout of the test and not just the test code
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August 2023 by J P
After two unsuccessful draws at the PCPs office, I came here. Christina managed to do the blood draw within seconds and it was painless. Highly recommended. Thank you!
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July 2023 by Ayame Shirosama
This location was fantastic. The female employee who drew from me kept holding conversations with me, and it helped my nerves.Since I fasted, I immediately got dizzy. She and another nurse quickly came to my help and gave me juice, water, ice packs, and a fan. They stayed by myself, making sure I was feeling better checking to see if my color was coming back.This location is amazing, and the two ladies that helped me. I couldn't thank them enough♡. They were truly fantastic
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May 2023 by Rachel P.
My 7 year old son needed bloodwork today. When I brought this Quest up on the map the awful reviews immediately popped up - I left him in the car (he was totally visible the entire time through a front window don't worry) then checked him in. There's no "front desk" so I peeked through the glass door to try to get someone's attention. A lab tech noticed me and came to ask what I needed. I explained the situation and she had me bring him in right away as there was nobody waiting. As I was outside helping/convincing him to get out of the car I noticed the lab tech had come outside to help encourage him and she held his hand all the way into the back where she would draw the blood. She reassured him the whole way. Another woman who worked there came over and assisted. They were both so kind and loving and I truly appreciate their help with my son today. Thank you, ladies!! When he got to school he had a crowd of 2nd graders around him asking about his "bandage" and he was so proud of himself. Fantastic work today!!
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March 2023 by Hildy N.
They are rude, arrogant and unhelpful. They won't even answer a question. And they're in no hurry. Even with an appointment, you will probably wait. If you have the sort of test that requires that you return with a sample, MAKE SURE YOU MAKE AN APPOINTMENT FOR THE DROP OFF. They tell you that you don't have to, but if you just show up, even just to drop something off, you will wait behind everyone at the place with an appointment as well as everyone ahead of you without one. Avoid this place like the plague!
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February 2023 by Di Ane
Great service! Quick and efficient. Will definitely be getting all my lab work done here from now on!
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February 2023 by Gaganpreet Bathla
I told them my son is special needs, they showed no care and poked the needle inappropriately and moved it few times because she couldn’t draw the blood, my son screamed. She have traumatized my son so bad and I don’t think he will go again.Worst experience never go to this place.She was rushing because it was time to close.
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February 2023 by Hector Diaz
I don’t recommend this place at all went for a drug test apon entering I was being yelled at by staff and kicked out I was treated very poorly the doctor or nurse was very rude
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February 2023 by Katie W.
If I could give this place a zero star review I would. The staff here are extremely rude and never run on time. Wasted 30 mins plus with an appointment. DO NOT GO HERE. labcorp is better. Place seemed dirty too...
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December 2022 by Nicholas Lussier
PICK LABCORP OR AT THE LEAST A DIFFERENT BRANCHTL;DR: No customer service, poorly managed, broken equipment, no accountability.I'm not one to write bad reviews, but I had such a poor experience with this location.I came to drop off a sample after a procedure was done a few months back. I wasn't sure what I was required to bring and what was in their system so I attempted to call the location the morning of the appointment.This is not hyperbole, I selected EVERY option in their Automated machine to contact anyone. The recording both told me that the line could not connect, nor could it be transferred.I finally selected the Billing department as a last ditch attempt to confirm what I needed. They were obviously confused by this, but they attempted to help as much as they could, and ultimately advised me to go in, and that I didn't need anything more.This was untrue, but given in good faith. I was missing a vital piece of paperwork. I still fault this on this location because I don't expect Billing Accounts to know lab procedures, but I do expect a customer facing industry to have any kind of customer support.On arrival I was told that I could not proceed without that documentation. I was frustrated but understood. I did ask if she could call the office to help communicate what we needed and she declined. It was a hard-stop.A reoccurring theme with this branch is there is no customer-service of anytime.I went outside and called my Dr. Office and asked them to email me the document(A recommendation from the attendant) they informed me they could not but could fax it to the location.Please see there is another review from OVER A YEAR AGO a different user saying they attempted to fax to this location multiple times and it failed. This has not been resolved. I was quickly informed that it was broken. Considering that medical coding and legal groups are the only industries that frequently use this technology, this SHOULD be a priority in a medical office.I do not blame the two attendees for their absolute deplorable customer service, it is incredibly clear that management of this branch is lacking or absentee.I would be embarrassed to work here, I would be embarrassed to be the manager here, and I would be embarrassed corporately to have this location attached to my brand.
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July 2022 by Ravi Kishore
Horrible horrible service .I been for blood work and the technicain tried to extract the blood and she couldn't ..i did say its hurting and still went ahead punctured my veins on both arms .I am in pain and would not recommend anyone to go to this center
