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March 2024 by Gina L.
This review is for Macys in general, not this specific location. Macys now does third party sales. BIG, BIG MISTAKE MACYS. It's about to cost you money because third party sellers will leave your customers unsatisfied majority of the time and leave you to make it right in order to keep your customers. Good luck. I just had that very experience! I placed an order and unfortunately, I didn't notice until after I placed the order it was from a third party seller. The item was reduced in price twice and I was told I could only ask for a price adjustment once. BAHAHHAAA!! As a platinum card holder I don't pay for shipping at all. So instead of customer service doing the adjustment, your supervisor Jenny in customer service would rather let Macys pay for the shoe to be shipped to me and me to return it via UPS, both shipping charges PAID BY MACYS! Can't be good for the bottom line. I reordered the shoe at the new low price because, again, I don't pay for shipping, so why not! When the first order of the same shoe arrives, I just refuse the shipment and back to Macy's it goes...with Macys paying the shipping! Is that better than giving me the reduced price, whether one, two or three price adjustments requested within your 30 day return policy? Get better customer service. But again, I'm still getting what I want...shoe at the reduced price and Macys pay all shipping!!
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February 2024 by Miguel Becerra Gil
You will always find something to buy in the backstage
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February 2024 by Dead R.
I usually have great service here with an older blonde woman. Unfortunately this was not the case today. This black hair lady would not stop pushing John varvatos fragrance on me after I blatantly told her I didn't like it. Had she been paying attention and not on her phone she would've heard me. I stated multiple times the fragrance I wanted and it seemed like she didn't want me to buy it. I wanted to run out the door I was made so uncomfortable...
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February 2024 by Carlos Carmona
Good deals on men's clothing. Excellent customer service. It's worth visiting.
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February 2024 by yajaira santiago
Where do I buy my perfumes?
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February 2024 by Brian Bobko
This is a review based on a visit to Macy's about 3 years ago. For Christmas I wanted to get my girlfriend a new bottle of her favorite perfume. Unfortunately I found out it had been discontinued by the maker. So I had the idea to find something similar!I put a tissue in a zip lock bag and sprayed a bit of her perfume on it and headed to Macy's. I went to the fragrance counter and asked a woman if she could help me and explained my dilemma. Literally within a minute or so she had gathered probably 8-10 other women that worked in that department and they were discussing different perfumes. It was absolutely amazing. They talked about it for a few minutes and eventually led me to a few different perfumes before they and myself settled on one that was virtually identical to the one my girlfriend loved. When I saw her reaction on Christmas Eve after explaining how I found her new current favorite perfume it definitely made the effort worthwhile.Where else would you find that level of service than Macy's?
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December 2023 by Poonam Kapoor Popli
Macy's here as good as always it is...but not a very huge variety yesterday...lack of staff...In festival season this is not good ...Very difficult to find sizes.
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December 2023 by p s
Macy's being Macy's - one of the great choice for shopping experience .. u will get everything as u required in there .. Online shopping option from the app is also great .. During Thanksgiving they run great offers ..
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October 2023 by Muhammad Adil
The store used to be very busy and always had inventory, but since covid, its been really slow and they never have what im looking for.
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September 2023 by Fali Dillys H
The store is well-organized, the staff is very friendly and knowledgeable, and they offer some great deals. Overall a good experience!
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September 2023 by Urmila C
I love shopping at Macy's! I love the collection of fragrances they have, all our perfume shopping is done here! However, the customer service at their beauty section is disappointing! During one of my visits, I was made to wait while the assistant handling that brand was putting make-up on another staff member. Hope they educate their beauty assistants.
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August 2023 by Rachana
Good shopping experience at Macy's! Their extensive collection is impressive, and the customer service is generally top-notch. However, I did notice that the customer service in the beauty section could use some improvement. While most assistants were helpful, a few seemed a bit judgmental. Overall, though, I was pleased with my visit and the excellent selection they offer.
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August 2023 by Michelle Allen
My best place to shop!!! I love MACY'S!!!! The best time to shop there is the One Day Sale!!! Don't just hit one store try to hit as many as you can on One Day Sale!!!! Love, Love, Love!!!
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August 2023 by Dheeraj
Louisa from jewelry department gave me the perfect customer service, she was so humble and were so patient and professional and helped me make a purchase Thanks to louisa for helping us out !My best experience at this location yet!
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August 2023 by Mary Beth Vicens
The store was messy and empty... Very few customers or sales people. When i asked about plus size dresses i was told that this huge store was not large enough to carry plus size dresses! What?? They aren't THAT big!! Just rude.