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“I love the gluten free options at BJ's! They have products that are hard to find elsewhere at a great price. My favorites are the gf Perdue chicken fingers and the Frechetta gf pizzas. Self check out is quick. Just wish they had the cafes that BJ's and Costco had. They had one and removed it for order staging. Maybe one day they will feff rc it back and do the staging near the tire entrance instead.”
“Howard and Brittany in the deli department are the best. Very friendly and answered all my questions I had. Extremely professional and pleasant. Keep up the good work.”
“Purchased 4 tires and made an appointment for installation. When I arrived, I was assisted by Rob. He was professional, knowledgeable and got the job done in less than 90 minutes. He informed me of all the extra services that come with installation and helped figure out best mileage for tire rotation based on my driving habits. He also mention that the way the tires were worn, he'd recommend an alignment. This was in line with what my regular mechanic had suggested. They even list date of manufacture of the tires on the invoice, so you know you are not getting old tires. Based on my experience, I'd definitely recommend using them.”
“I like going here cause it’s not too crowded. The self check out people, cashiers, and customer service people have been nice to me. The only reason I take a star off because the receipt check guy with glasses (who seems like the only one who does it) never says hi or acknowledge me when I’ve said hi. And I’ve noticed him talk to other people before me so I don’t want to insinuate that he only likes a certain type of people but other than that this place is ok. So I gave up being friendly and not say anything”
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“6/4/24: Costco has some of the most efficient and rudimentary ways of stocking their products, but for some reason can not perfect the checkout and return process. Can someone from corporate please look into this? The return desk is almost always fully staffed but it takes forever to get in and out
Overall the customer experience isn't bad.
BUT, please expand your parking lot. This Costco's parking lot is almost either completely packed or full.
With all the money this location obtains from its customers, they need to look into this”