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November 2023 by Saurabh Kushwaha
I had incredible experience with them, Ian and Rob were amazing. The process was very efficient and transparent. They are easily the best dealers in NJ.
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November 2023 by Mike L.
Had a issue with service department on a Wednesday. Thursday morning at 8:30 manager had already contacted me and made everything right great customer service. Thanks again. Ellyn and whole service department.
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November 2023 by Matt Kimszal
My Wife and I worked with Alex on a deal for a new Mercedes Electric Vehicle. Alex was an absolute pleasure to work with, he kept us informed with updates while our vehicle was on a boat from Europe, and let us know right when it arrived, he also expedited the delivery service, so we picked up our vehicle sooner than expected. I highly recommend working with Alex, and will definitely be working with him in the future.
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November 2023 by Brett August
We traveled from Chicago to Princeton to pick up a new E450 cabriolet because Princeton had in stock just the car I wanted. Everything went smoothly. Puneet was exceptionally helpful in helping me conclude the long-distance purchase, and then Robert showed extraordinary patience in sitting with me in the car to explain how everything works - it's all electronic, so not necessarily intuitive. Both gentlement are as good as it gets.
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November 2023 by Sathish Muthukrishnan
Worked with Doug to order a car with specific pacakages and features. Even though the car was delayed for reasons beyond his control, he kept me informed through the process. It was a smooth & streamlined experience. On the day of delivery, Robert explained all the features of the car in a very efficient and easy to understand manner. Was courteous and professional too.
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November 2023 by Ronneka Haynes
I had the best experience buying my first Mercedes Benz with Dale Cook. He was very accommodating and really took the time to listen to what I wanted. I am over joyed with my how he treated me. I have nothing but great things to say. I will be recommending all my friends and family to come see Dale!
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October 2023 by Sabahattin C.
no responsibility no service after fixing recall van won't work 2 months and now no part no eta no nothing
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October 2023 by stephen schmidt
Great buying experience from first entering and being greeted warmly at the front desk to being helped by Vasil, my Sales Representative to smoothly and quickly (for a car dealership) purchase my vehicle and the incredible after purchase education that I received fro Robert Lisi who instructed me on so much about how the car operated. Great job folks! I recommend them and Mercedes Benz of Princeton.
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September 2023 by Michael Scerbo
MB of Princeton (pre-owned) just gave us a great deal. Their sales person Alex Shaparin is the consummate professional who treated us like family. Highly recommend the dealership and Alex. We will definitely be purchasing future cars from them.
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September 2023 by Aleksandra Putresha
This was the easiest dealership I have worked with. The process was stress free and pleasant. Arno Orsini was very knowledgeable and he was able to find me a vehicle that suited my needs. I walked out happily and appreciate the great customer service.
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September 2023 by Zac Danver
Great experience. Second time working with Arno and he is hands down the best. He is super efficient and got me exactly what I was looking for! Cannot say enough good things about MB of Princeton!
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September 2023 by Brian Primost
Just had a surprisingly poor experience for a Mercedes dealer. Guy made little effort to establish any relationship, tried sizing me up immediately and figured if he didn’t have something to sell me that moment he wasn’t going to bother offering any further help. Ray Catena is a pleasant experience every time. Volvo dealer across the road gave me 10 times better service.RE The Dealer Response:There's no record because the sales rep didn't ask for my info,. If he offered to let me know when a car came in that matched my interest, I would have provided it.
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August 2023 by Gwendolyn Jennings
I'm always treated well here, even though I didn't buy my car from there. The service receptionists are great. They're patient and very understanding. Victor Rivera, my service contact, was also very good. He took the time to explain what I needed, how long it would take, and he called me to keep me informed. Victor's customer service was above what I expect from a dealership! I will definitely go there again in the future! Thanks Victor.
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August 2023 by Youngho Jung
I purchased my 2023 GLC from MB of Princeton and the whole process was very smooth and quick. Alex understood my needs thoroughly and found my desirable model at a fair price in a short period of time. They also managed to deliver the vehicle from a port to the dealership much earlier than I expected, in a perfect shape. I also received my vehicle after getting thorough explanation on new functions and settings, as the model went through facelift recently. Highly recommend this place for MB customers!
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August 2023 by Bala Srinivas
We were extremely pleased with the great service by Robert Lisi when we picked our car from the Mercedes-Benz of Princeton. This was our first Benz and I believe there were additional features that came with the 2023 model, which seemed intimidating. Tobert ensured that we understood all the cool features and the functionality of the vehicle. He was very patient and diligently addressed all our mundane and not so mundane queries. Thanks Robert and much appreciate your support.Meera Srinivas
