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March 2024 by Jasmine McCoy
I purchased a diamond pendant necklace. Everyone was so helpful and efficient.
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March 2024 by Lokesh Gaur
Efficient and friendly service by Michael and Navelle. They were able to answer all our questions re. Ring repair.
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March 2024 by Jessica Reyes
These Men moved very quickly on my time crunch. No fuss or attitude. Great Job! And thank you for helping me find my purchase!
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March 2024 by Rocael Carrera
I'm changing my review because I had one of the worst experiences with the managers at this location. Nasty management and people in general.
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March 2024 by Bruce Reed
Our salesperson Andre and his boss were fantastic in helping us pick out an anniversary ring and bands. No pressure at all and very helpful. I highly recommend going to Kay.
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March 2024 by larry remboske
Now the called said can send out to fix. Fix what Manager stated to thin and old. Called said nothing they are going to do. I guess no warrenty on there work. I guess stone sticking up ring not round and center off is ok. Issure still not resolved. STILL waiting on customer service to contact DM. Seems like you pay to get something repaired with no issues then no warranty or guarantee becuse Manager stated to thin and old. Even they resized and added to ring. Just informed by customer service she said to send back under warranty. I stated can't trust them. Ask me would i want to do refund. Customer service said hold on she would call store. Came back on line stated Manager Michael told me that ring was old and to thin to fix. Never told me that.Then why should i send back the 3rd time. Michael told me he can send back. He did offer a lifetime warranty for close to $300. But, the ring can't be fixed to thin and old. STILL waiting for call from corporate. Went to get a ring fixed that stone fell out. Received back stone on side was off set. Sent back then center stone was offset. Seemed like hole ring is off. Was told can send back 3rd time. Was told they only can work with what they had. The center prongs was in poor shape. Thought in beginning had good service. My mistake. Had necklace sent back twice also.
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March 2024 by Garrett Linder
Fantastic service!!
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March 2024 by Vincent Napoleon
Mike provided the best customer service and was able to help with every question we had! Outstanding!
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February 2024 by marguerite brazill
Best service and warranty's on everyday jewelry items. Everyone who works here has been helpful and pleasant to deal with!
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February 2024 by Waldy Ruiz
The service was very amazing the sales lady was the most amazing person you could ever have in the store she explained everything to me let me look at it under the light the prices the detail I will be back and I will only shop there thank you so much my wife is very happy
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February 2024 by Richard Zarrilli
Phenomenal! Nevaeh was so helpful!
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February 2024 by Samantha Fields
Had a great experience and they helped with getting exactly what I wanted.
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February 2024 by Edmund Jackson
Michael was a great help when I came in to get a new wedding band
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February 2024 by Gisendry Pujols
Michael has to be the most patient sales manager ever!!!! What a fantastic service.
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February 2024 by Andre Jackson
Amazing
