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March 2024 by anna walder
Just went to pick up my wedding band from this store and the woman who was "helping me" was so rude. She yelled across the store come over here. I have it for you then handed me the ring and said have a good day with no box or bag. I asked for a box and she gave me a earring box! I'm very angry and feel disrespected . She didn't check to see if it fit and it's not polished properly. She had short reddish brown hair with glasses on. She was a little bit older as well. Never coming back here again. At least Kay jeweler will treat you well!
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December 2023 by Alton Moore
Vinder is amazing! Made my experience so easy and kept me calm! She is awesome!
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October 2023 by Melissa Wardle
I was looking for a religious gift, didn’t know what I wanted, but Elizabeth & Vinder, helped me find my way! Great customer service!! Thank you so much!
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October 2023 by Plinio Morgonni [SCo]
Well, the way they do business is not fully transparent.The price advertised is not the real price of the item.At least, it will be that given price only if you have a standard finger size 7 (for rings).They offer an "optional" lifetime insurance, that in case it´s refused, the item will be on size 7 even at the shopping time and you can't have the product on the size you would like.So, if the ring size can't be changed in case the customer doesn't buy the said optional insurance, then it's not an optional thing - OR, they are advertising a fake price for the item.Unfortunately, even after discussing this matter with sales representative, and they giving me the reason nod that what I was stating was right, they didn't change the brand new ring size unless I paid for the optional insurance.So, due to that, I will never take my business to this store anymore, and I will make sure that everybody is aware of their approach.PLUS, I will make sure to include this same review on as many possible websites related to jewelry reviews as possible, until this way of doing business is reviewed and changed.PS: The insurance on my case was about 50% the price of the item I purchased. At least I could return the item and be refunded.
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October 2023 by Plinio Morgonni
Well, the way they do business is not fully transparent.The price advertised is not the real price of the item.At least, it will be that given price only if you have a standard finger size 7 (for rings).They offer an "optional" lifetime insurance, that in case it´s refused, the item will be on size 7 even at the shopping time and you can't have the product on the size you would like.So, if the ring size can't be changed in case the customer doesn't buy the said optional insurance, then it's not an optional thing - OR, they are advertising a fake price for the item.Unfortunately, even after discussing this matter with sales representative, and they giving me the reason nod that what I was stating was right, they didn't change the brand new ring size unless I paid for the optional insurance.So, due to that, I will never take my business to this store anymore, and I will make sure that everybody is aware of their approach.PLUS, I will make sure to include this same review on as many possible websites related to jewelry reviews as possible, until this way of doing business is reviewed and changed.PS: The insurance on my case was about 50% the price of the item I purchased. At least I could return the item and be refunded.
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August 2023 by YH Walker
Melina was WONDERFUL AND IT WAS HER FIRST DAY! She helped me find the perfect ruby red ring for my birthday! All the best to her!!!
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July 2023 by Emily Horta
My wife and I came in for a ring cleaning just in time for our 5 year wedding anniversary. Vinder made us feel so welcomed and special because she remembered when we purchased our rings there! Vinder is kind, compassionate, and truly loves her profession. She is one of a kind. Helzberg is lucky to have her!!!
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July 2023 by Liz Harris
I was at Helzberg Diamonds around 6:30 and a very impatient visitor and her friend came after me and wanted to be waited on right away. The sale lady was very professional and friendly to all of us. She said would be with us as soon as she finished working with the customer at hand. I was second in line and didn’t have a problem with waiting. I wasn’t being ignored. The sales lady reminded me she would help me again when she finished with her customer. The other couple was very impatient and seemed annoyed. I feel that they were being very disrespectful to the manager and she didn’t deserve their hostility. This was my first in the store and I will be back again. I’m sorry for the misunderstanding the store is most definately the most friendliest jewelry store I have been in. Please continue to support Helzberg Diamonds atQuakerbridge Mall.
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July 2023 by Nakshi Patel
Such rude staff. We waited for 45 mins to take a closer look at an engagement band we liked. Since we were waiting around we thought we should see the other stores nearby and this blonde haired lady thought it was rude of me to say let’s come back (even though we were waiting around for someone to come help us). When we got back after browsing other shops, she helped multiple other people before us. Eventually, when she finally came to help us, she mentioned it 3 times and said “for you to come here and say let’s go to another shop is rude” and started saying bad things about the other jewelry shops nearby and mentioned that they’re better. Terrible service, long wait times, and really rude staff!! Never go here. I didn’t know this but they’ve had issues as such before and have had people saying their diamonds and jewelry isn’t the best and worth its price. Should’ve read the reviews before going
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June 2023 by Stephanie Torres
My fiancé picked out an amazing ring with the help of the staff. Very caring and experienced in what they do. They guided my fiancé to pick the perfect ring. Go visit Vinder and Amy! #Helzbergdiamonds
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May 2023 by SandieBeachez
Vinder is my favorite jewler she is so sweet and caring. I love my new anklet mothers day gift my husband bought me from her! It's beautiful!
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May 2023 by Anthony Lewis
It's Mother's Day and I am so Happy I came to see my favorite jeweler Vinder as I purchased a beautiful necklace for my mom and a beautiful ankle bracelet for my wife.
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May 2023 by Danielle Bourdeau
Rabia sold me this gorgeous ring. She is the BEST. She is a five star
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April 2023 by Aimee Burnett
Vinder & BethBought a ring today for our daughter turning 20, they picked out a past present & future ring. We couldn’t be happier and we went to other stores and this place Helzberg Diamonds ? is amazing. Thank you Beth & Vinder
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January 2023 by Turquoise Davis
We love Helzburg! Thirteen years ago my husband proposed to me in the Quakerbridge mall location. The salesman helped him plan a surprise proposal for me. He cleared out one of the jewelry cases and placed my engagement ring in it. There was rosé petals everywhere. I was so surprised! Helzburg never fails. Today we walked out with my husbands NEW band for his birthday. The store manager Vinder Brandao was the best! She helped us complete our purchase with ease. We will be married for many more years. In that thing we will be back. #vinderbhandal
